Customer care specialist Work, Jobs in Keyston, Cam (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
1d
Major Projects Business Case Manager
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Mentoring
- Annual leave
8d
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
8d
Housing Litigation Paralegal
Sage Homes —Northampton
- Microsoft Word
- Microsoft Excel
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
13d
Senior Customer Service Advisor
Barclays —Peterborough
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
6d
Sales Assistant
Jollyes Pets —Peterborough
- £8.43 - £12.71 an hour
- Part-time
Quick apply
14d
Disrepair Co-ordinator
Cross Keys Homes —Peterborough
- £30,989 - £32,620 a year
- Full-time
- Remote
- IT
- Communication skills
5d
Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
6d
Moving & Handling Specialist Assessor / Trainer
West Northamptonshire Council —Northampton
- £34,203 - £37,067 a year
- Full-time
- Organisational skills
- Communication skills
4d
Additional Learning Support Admin Lead
The Bedford College Group —Bedford
- £29,316 - £34,394 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
Assistant Target Cost Engineer
Anglian Water Services Ltd —Peterborough
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
7d
Lloyds Banking Group Customer Support - Bedford
Lloyds Banking Group —Bedford
- £14,971 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
4d
HR Services Assistant
St Andrew's Healthcare —Northampton
- £26,900 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Free parking
- Annual leave
Pensions Support Clerk
West Northamptonshire Council —Northampton
- £26,914 - £27,781 a year
- Customer service
- Administrative experience
- Organisational skills
1d
Sub Agent
M Group —Peterborough
- Civil engineering
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Pharmacy Manager - Seaton
Tesco UK —Seaton
- £44,990 - £61,861 a year
- Full-time
- IT
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
5d
Pharmacist
Boots —Huntingdon
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
1 day ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Hybrid with a weekly presence in our Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care specialist jobs in keyston, cam

Customer Contact Administrator

Major Projects Business Case Manager

Customer Service Assistant

Housing Litigation Paralegal

Licensing Enforcement Team Leader

Senior Customer Service Advisor

Sales Assistant

Disrepair Co-ordinator

Customer Service Team Leader

Service Support Specialist

Moving & Handling Specialist Assessor / Trainer

Additional Learning Support Admin Lead

Assistant Target Cost Engineer

Lloyds Banking Group Customer Support - Bedford

HR Services Assistant

Pensions Support Clerk

Sub Agent

Pharmacy Manager - Seaton

IT Support Analyst 2nd Line

Pharmacist

I want to receive the latest job alerts for customer care specialist in keyston, cam

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