Guest service assistant Work, Jobs in Kidderminster, Wor (with Salaries)

Hotel Receptionist
Hogarth's Stone Manor Hotel —Kidderminster
- From £12.80 an hour
- 12 hour shift
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
2d
Kennel Assistant
Bark Inn Kennels —Bromsgrove
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Cleaning
Quick apply
Guest Service Assistant
Holiday Inn Birmingham Bromsgrove —Bromsgrove
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
4d
Sales Assistant
Footasylum —Birmingham
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
13d
General Assistant
Showcase Cinemas —Dudley
- Part-time
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Supervisor
Marston's Pubs —Kidderminster
- £12.81 an hour
- Customer service
- Supervising experience
- Guest services
Quick apply
13d
Casual Food and Beverage Assistant
Millennium Hotel and Resorts UK —Brierley Hill
- Up to £12.71 an hour
- Customer service
- Hotel
- Guest services
- Annual leave
- Employee discount
Quick apply
Facilities Assistant
National Trust —Droitwich
- £12.75 an hour
- Day shift
- Customer service
- Free parking
- Employee assistance programme
9d
Front of House Catering Assistant
Solihull Riding Club —Solihull
- £13.50 an hour
- Part-time
- Serving
- POS
- Cleaning
- Free parking
Quick apply
1d
Kitchen Assistant
Marston's Pubs —Kidderminster
- Up to £12.71 an hour
- Serving
- Cleaning
Quick apply
13d
Assistant Manager
Butcombe Group —Droitwich
- £33,000 - £34,000 a year
- Full-time
- Serving
- Inventory control
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Maintenance Assistant
Village Hotels - Solihull - Maintenance —Shirley
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
11d
Guest Service Assistant
Holiday Inn Express Birmingham Star City —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
5h
Casual Conference & Events Assistant
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Hotel
- Guest services
8d
Assistant Manager | Worcester NEW OPENING
Rudy's Pizza —Worcester
- £32,900 a year
- Full-time
- Restaurant management
- Supervising experience
- Recruiting
- Employee discount
Quick apply
F & B Assistant - Live-in Accommodation Available
The Abbey Hotel —Malvern
- £26,436.80 a year
- Weekend availability
- Customer service
- Hotel
- Restaurant experience
- Employee assistance programme
- Employee discount
Quick apply
Oak Tree, Rednall
Marston's Pubs —Birmingham
- £24,000 a year
- Hospitality
- Customer service
- Marketing
Quick apply
Project Support Administrator (Part time)
Assystem —Birmingham
- £28,000 - £32,000 a year
- Microsoft Outlook
- Administrative experience
- Organisational skills
Assistant Manager
Marston's Pubs —Kinver
- From £13.01 an hour
Quick apply
F&B Assistant - Casual
Radisson Hotel Group —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply

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guest service assistant jobs near kidderminster, wor

Hotel Receptionist

Hogarth's Stone Manor Hotel -
Kidderminster

Quick apply

Job details

Permanent | Full-time
From £12.80 an hour
2 days ago

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Staff training
Accommodation booking
Front desk
Customer interaction
Guest services
Guest services telephone call handling
Hotel front office operations
Hotel experience

Full job description

Do you enjoy talking, have a good sense of humour and want to be part of a fun team, working in a busy luxury hotel where we excel in providing great food and great service.

Job Description:

We are looking for an enthusiastic and passionate individual to join our reception team. The receptionist job is to make our guests feel welcome, check them in and out efficiently and to deal with enquiries professionally whether face to face, email or over the phone.

This is the best possible position to start your Hotel Career and we offer fantastic training opportunities so you can qualify whilst you work with Hogarth’s.

This is a full time position and involves a combination of Early (7am – 3pm) and Late shifts (2.30pm – 10.30pm) which includes weekends and bank holidays.

Salary: £12.80 per hour

We can offer you an extremely secure future, a competitive Salary plus tips, great perks and brand discounts and a great team to be part of.

Full-time hours

Full Job Description

Job Title: Receptionist

Responsible to: Assistant Reception Manager / Revenue and Reservations Manager

Key Liaison: Operations Manager, Head of Departments, Duty Managers

Scope and Purpose of Role:

The Hotel Receptionist is responsible for providing a friendly, welcoming, and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction, and to play an integral part in the smooth running of the reception desk, as well as helping the General Manager in maintaining a pleasing overall experience for all.

Key Responsibilities:

1. To undertake general Reception duties, including phone correspondence, emails and guest messages, to ensure the smooth running of the reception area.

2. To administer all routes of reservations to ensure that room bookings are made, recorded and allocated accurately.

3. To ensure that all reservations and cancellations are processed efficiently.

4. To keep up to date with room prices and special offers.

5. To undertake front of house duties, including meeting, greeting, and attending to the needs of guests, to ensure a superb customer service experience.

6. To build a good rapport with all guests and resolve any complaints or issues quickly, to maintain high quality customer service.

7. To deal with guest requests to ensure a comfortable and pleasant stay.

8. To be responsible for accurate and efficient guest billing processes.

9. To assist in always keeping the hotel reception area clean and tidy.

10. To report any maintenance, breakage, or cleanliness problems to the relevant manager.

11. To complete the end of shift payment paperwork

12. To undertake all training as required (e.g., first aid, health and safety, customer service).

13. To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire.

14. To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post as and when required.

Context:

Being a key part of the team that trains new team members in standards and what is expected of them (help to empower the reception team members).

Able to balance multiple activities with demanding timescales in an environment where the activity is often reactive and requires immediate attention.

This Job Description provides an outline of the major focus areas of the Job Role and is not exhaustive and subject to amendment from time to time.

Pay: From £12.80 per hour

Benefits:

Company events
Company pension
Discounted or free food
Free parking
On-site parking

Experience:

Hotel Reception: 1 year (required)
Guestline: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

guest service assistant jobs in kidderminster, wor

Hotel Receptionist

Kennel Assistant

Guest Service Assistant

Sales Assistant

General Assistant

Supervisor

Casual Food and Beverage Assistant

Facilities Assistant

Front of House Catering Assistant

Kitchen Assistant

Assistant Manager

Maintenance Assistant

Guest Service Assistant

Casual Conference & Events Assistant

Assistant Manager | Worcester NEW OPENING

F & B Assistant - Live-in Accommodation Available

Oak Tree, Rednall

Project Support Administrator (Part time)

Assistant Manager

F&B Assistant - Casual

I want to receive the latest job alerts for guest service assistant in kidderminster, wor

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