Shift leader Work, Jobs in Kidderminster Dy11 (with Salaries)

Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
3d
Short-term Temporary Team Member
NEXT —Kidderminster
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
10d
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
Retail Shift Lead
Company Shop Group —Dudley
- £21,375 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Team Leader
ASDA —Kidderminster
- £13.71 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
5d
Shift Operations Manager
TJX Europe —Walsall
- Weekends only
- Employee discount
Leisure Club Manager - Village Hotels Dudley
Village Hotels - Dudley —Dudley
- £37,500 - £38,000 a year
- Full-time
- Employee assistance programme
- Gym membership
Quick apply
3d
Ward Hostess/Host
Medirest —Birmingham
- £12.71 an hour
- Full-time
3h
Site Manager
Slicker Recycling —Stourport-on-Severn
- £50,000 a year
- Full-time
- Management
- Laboratory experience
- Supervising experience
- Employee discount
Quick apply
Assistant Manager - Live in Available
Hadley Bowling Green —Droitwich
- £33,000 - £34,000 a year
- Part-time
- Employee discount
- Flexible schedule
Quick apply
11d
Member Support Advisor
NASUWT —Birmingham
- £28,706 - £41,864 a year
- Part-time
- Hybrid work
- School
11d
Team Member
Hollywoodbowlgroup —Birmingham
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
3h
Barista Maestro
Costa Limited —Dudley
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
9d
Shift Manager
Wingstop UK - Birmingham —Birmingham
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Hospitality Trainer- Birmingham Airport
Swissport International AG —Birmingham
- £15.72 an hour
- Weekend availability
- Hospitality
- Computer literacy
- English
- Free parking
- Employee assistance programme
11d
Team Leader - Residential Childcare
Aspire and Nurture Care —Kidderminster
- From £32,000 a year
- Full-time
- Childcare
- Driving
- In-person
Quick apply
6d
Front of House Team Leader
Hadley Bowling Green —Droitwich
- £11.44 - £13.00 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
9d
Customer Consultant
Orbit Credit Services —Telford
- £26,500.76 a year
- Full-time
- Customer service
3d
Lounge Services Team Member Host -Multi-Host
Swissport International AG —Birmingham
- £13.49 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
10d

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Customer Service Advisor

Kingswood Mobility Group -
Droitwich

Quick apply

Job details

Full-time
£24,508 a year
3 days ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Company events
Referral programme
On-site parking

Qualifications

Customer service
GCSE
Complaint handling
Communication skills

Full job description

Job Summary:

Join Our Team as a Customer Service Advisor!

We are looking for a competent Customer Service Advisor to provide excellent service to our clients. Through professional and efficient administration tasks you will navigate a customers account to provide them with a first class experience, ensuring the best outcome is achieved for the customer and the business. By working as a team and utilising other departments knowledge you'll build on your own personal development understanding the customers needs.

Shift Patterns include, 8am-4pm, 9am-5pm and 10am-6pm which will rotate throughout the week.

About Us:

Kingswood Mobility Group is a leading provider of innovative mobility solutions that truly make a difference in people's lives. Our commitment to quality products and exceptional customer service has positioned us as industry leaders. We are a fast-paced, rewarding and engaging company that deeply cares for both our customers and colleagues.

At Kingswood Mobility Group, you'll experience a modern office setting, growth opportunities, regular social events, wellness programs and a lively atmosphere. As the leading company in our field, we supply and install innovative bespoke products directly to customers in the comfort of their own homes. Our team of dedicated professionals takes pride in delivering outstanding expertise and outstanding customer service.

Key Requirements:

Have experience of working in a customer focused environment either over the phone or face to face.
Excellent written and verbal communication skills
Work to deadlines and can multitask.
Able to work under pressure and go the extra mile
Must be able to build rapport with customers on the telephone.
Have a great telephone manner

Principal Accountabilities/Responsibilities:

Answering inbound calls from existing customers
Ensure all customer records are kept up to date with the latest information regarding the customers account
Respond to customers emails effectively and efficiently
Liaise with other departments across the business
Regularly update customers with new information relating to their account
Communicate with customers via telephone, email and letter
Maintain customer files in line with Company policy
In the absence of the Customer Service Manager liaise with external agencies, I.E Trading standards, Alternative Dispute Resolution services and the Furniture & Home improvement ombudsman
Assist with administration duties
Monitor and record customer complaints
Action requests given by the Customer Service Manager
Any other duties as deemed necessary

Position: Customer Service Advisor

Location: Droitwich

Job Type: Full-time

Hours of work: 35h/week - Monday to Friday rotating shifts 8:00am - 4:00pm, 9:00am-5:00pm and 10:00am - 6:00pm with 1h unpaid lunch break. Possibly 1 Saturday a month 9am-2pm paid as overtime

Salary: £24,508.00

Job Type: Full-time

Pay: £24,508.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in kidderminster dy11

Customer Service Advisor

Short-term Temporary Team Member

Duty Manager - Guest Experience

Retail Shift Lead

Team Leader

Shift Operations Manager

Leisure Club Manager - Village Hotels Dudley

Ward Hostess/Host

Site Manager

Assistant Manager - Live in Available

Member Support Advisor

Team Member

Barista Maestro

Shift Manager

Hospitality Trainer- Birmingham Airport

Team Leader - Residential Childcare

Front of House Team Leader

Customer Service Advisor

Customer Consultant

Lounge Services Team Member Host -Multi-Host

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