Client services Work, Jobs in Killearn, Stg (with Salaries)

Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
11d
Travel Sales Consultant
Trailfinders —Glasgow
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Client Services Team Leader (Internal Only)
Fleet Alliance —Glasgow
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Management
- Gym membership
- Flexible schedule
Quick apply
Appointment Setter
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Money, Debt & Benefit Adviser - 102141
Stirling Council —Stirling
- £38,823 - £42,276 a year
- Temporary
- Hybrid work
- Annual leave
- Work from home
6d
Independent Travel Agent
The Travel Experts —Glasgow
- Part-time
- Remote
Quick apply
Client Services Assistant (Financial Planning) – Intelliflo Office Experience Essential
VWM Wealth —Glasgow
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Life insurance
- Sick pay
Quick apply
5d
Customer Account/Project Co-ordinator
Customworks Ltd —Alexandria
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Sick pay
Quick apply
3d
Receptionist/Clerical Officer - Business Support Team (Kirkintilloch)
NHS Scotland —Kirkintilloch
- £26,696 - £28,988 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- Employee discount
5d
Customer Service Agent - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
9d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Noticing & Work Stack Coordinator
Telecoms Technical Services (Scotland) LTD —Glasgow
- £25,389 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
Quick apply
Counsellor (Remote)
Telus Health —Glasgow
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Administration Assistant - Decontamination
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Annual leave
- Employee assistance programme
8d
Client Experience Executive
Foster Denovo —Glasgow
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
14d
Research Assistant in Developmental Psychology
University of Stirling —Stirling
- £31,236 - £37,694 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Buying Administrator
Chisholm Hunter Ltd —Glasgow
- Full-time
- Merchandising
- Microsoft Office
- Data entry
Quick apply
Customer Service Assistant
We Love Fundraising —Glasgow
- From £570 a week
- Full-time
- Customer service
- No experience needed
- Communication skills
- Referral programme
Quick apply
11d
Customer Service Advisor NHS
Foundever —Motherwell
- Full-time
- Computer literacy
- Paid training
- Employee discount
9d

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client services jobs near killearn, stg

Client Services Advisor

Jones Whyte -
Glasgow

Apply Now

Job details

Permanent | Full-time
11 days ago

Benefits

Employee discount

Qualifications

Sales
Customer service
Microsoft Office
IT
Phone etiquette
HubSpot
Communication skills

Full job description

Role: Client Services Advisor

Place of work: Glasgow, City Centre

Contract type: Permanent, 35 hours per week

Working Hours: Monday-Friday, 9am-5pm

Are you someone who has a genuine desire to support people through some of the most difficult moments of their lives? Do you have experience in a customer service and/or care-focused role? If so, Jones Whyte has the perfect opportunity for you!

We are looking for a talented individual to play a pivotal role in our Bereavement departments success. This is your chance to shine, contribute your expertise, and grow alongside a company thats invested in your development.

The Role

As a Client Services Advisor within our Client Services Department, you will provide dedicated support to the Private Client Bereavement team, handling both inbound and outbound client enquiries.

You will play a key role in ensuring clients receive a high standard of service and are supported with care, professionalism, and sensitivity throughout their bereavement enquiries.

Working closely with a dedicated Team Leader and a supportive team of Client Services Advisors, you will also liaise with case handlers and Solicitors to ensure each client matter is managed efficiently, accurately, and within agreed timeframes. Collaboration is central to this role, as the department works collectively to ensure all client enquiries are addressed promptly and professionally.

This position offers the opportunity for personal and professional development, including progression within the firm. No prior legal experience is required, although it would be advantageous. A background in customer service, particularly within a call-handling environment, is essential.

The role offers a hybrid working arrangement, with a minimum of three days per week based in the Glasgow office, following the successful completion of office-based training.

Key Attributes

1+ year working in a customer service & call-handling environment
Excellent communication and active listening skills
Ability to build rapport quickly with others, particularly with people in distress
Professional, confident & courteous phone manner
Basic computing & IT skills (MS Office applications)
Positive forward-thinking mind-set
Genuine empathy and compassion for clients in difficult circumstances
Commitment to achieving the best possible outcomes for clients
Experience of sales, customer service and/or contact centres
Experience working towards daily/monthly KPIs/targets

Desirable but not essential:

Experience working in a law firm
Experience working with HubSpot

Responsibilities

To respond to inbound and outbound calls, emails, and web enquiries from bereaved clients and their families, handling each contact with care, patience, and compassion
To generate quotations and ensure that prospective clients have an excellent experience as soon as they contact our firm
Talking to clients sensitively and empathetically to understand their requirements and selecting services to suit
Handling leads from multiple channels and controlling them through our leads management system
Meeting Jones Whyte KPIs/Targets to support the wider needs of the business
Adhering to and putting into practice all Jones Whyte policies and procedures in a professional and confidential manner
Using initiative and incentives to promote referral opportunities and liaise with other departments within the business to identify and meet client needs
Taking payments online and over the phone
Producing contracts and managing e-sign processes
Liaising throughout with our solicitors to ensure clients receive fast and accurate legal advice
Providing an efficient, professional, and compassionate service to clients at all times
Attending and contributing to weekly team meetings

Company Benefits & Perks

Jones Whyte is proud to have been recognised as the Scottish Top Employer of the Year at The Herald and s1jobs Top Employer Awards 2025. This award reflects our commitment to creating a workplace where people thrive one that values career development, wellbeing, inclusivity, innovation, and community impact. As a firm, were dedicated to fostering an environment where every team member feels supported, empowered, and part of something meaningful.

We offer:

Competitive salary
Monthly Commission
26 days holiday plus 8 bank holidays.
Holiday Loyalty Scheme: Up to 5 additional days
Buy and Sell up to 3 holiday days each year
Enhanced maternity and paternity benefits
Wellbeing Support
Salary Extras employee discounts on retailers, dining, travel & more
Annual Company Day out
Hybrid working and modern Glasgow office
Birthday early finish and regular team events

Apply Now

Refine Your Search

client services jobs in killearn, stg

Client Services Advisor

Travel Sales Consultant

Client Services Team Leader (Internal Only)

Appointment Setter

Money, Debt & Benefit Adviser - 102141

Independent Travel Agent

Client Services Assistant (Financial Planning) – Intelliflo Office Experience Essential

Customer Account/Project Co-ordinator

Receptionist/Clerical Officer - Business Support Team (Kirkintilloch)

Call Centre Agent

Customer Service Agent - PART TIME - UK

Customer Service Advisor

Noticing & Work Stack Coordinator

Counsellor (Remote)

Administration Assistant - Decontamination

Client Experience Executive

Research Assistant in Developmental Psychology

Buying Administrator

Customer Service Assistant

Customer Service Advisor NHS

I want to receive the latest job alerts for client services in killearn, stg

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