Energy advisor Work, Jobs in Killingworth, Nbl (with Salaries)

Collections Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Customer Experience Advisor - 20 hours
Jewells —Newcastle upon Tyne
- Communication skills
- Paid training
- Employee discount
Service Advisor
Lookers —Sunderland
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
7d
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
Outbound Sales Advisor
Betr Outsourcing —Roker
- £24,784 - £53,000 a year
- Overtime
- Sales
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
2d
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
2d
Graduate Electrical Consultant
GHD —Newcastle upon Tyne
- Engineering
- Mentoring
- Leadership
- Employee discount
- Referral programme
Service Advisor (Siteworks)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Service Advisor – Collections & Recovery
Everflow —Peterlee
- £26,678 a year
- Full-time
- Hybrid work
- No experience needed
- Free parking
- Annual leave
3d
Global Product Line HSE Leader
Baker Hughes —Newcastle upon Tyne
- Full-time
- Communication skills
- Flexible schedule
Regional Service Technician
Nichols PLC —Newcastle upon Tyne
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Employee discount
Associate Director – Ground & Water
WSP —Newcastle upon Tyne
- Part-time
- Hybrid work
- Communication skills
- Flexitime
- Work from home
12d
Customer Service Team Leader - Italian Speaking
tombola —Sunderland
- Overtime
- Hybrid work
- Management
- English
- Leadership
Quick apply
SHEQ Advisor
United Infrastructure —Washington
- Full-time
- Driving
- Construction
Quick apply
Senior Surveyor / Associate
GSC GRAYS —Chester-le-Street
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Referral programme
SC Cleared Digital Advisory/ Strategy Consultant (Manager/ Principal) – UK Wide
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Management
- ERP systems
- Microsoft Office
Quick apply
1d
Technical Director - Regulated Utilities
GHD —Newcastle upon Tyne
- Hybrid work
- Leadership
- Annual leave
Senior Information Security Consultant
Waterstons —Durham
- £50,000 - £64,000 a year
- Hybrid work
- Business development
- IT
- Communication skills
- Employee assistance programme
- Sick pay
Senior Beauty Specialist
Boots —North Shields
- £27,261 - £31,200 a year
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
CDM Principal Designer
Bellrock Property and Facilities Management —Newcastle upon Tyne
- Monday to Friday
- Hybrid work
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply

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Collections Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,000 - £26,000 a year

Benefits

Cycle to work scheme
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Microsoft Office
IT

Full job description

Collections Advisor

Quorum Business Park, Newcastle, NE12 8BU

Full-time

Salary: Starting at £24,000 increasing to £26,000 with role progression + up to £12,600 performance bonus

Working Hours: 37.5 hours per week

Shift Pattern: Monday – Friday 08:30-17:00 or 09:30-18:00

Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years’ service

Job Role

A Collections Advisor is responsible for managing unpaid consumer debt within a call centre environment. The successful candidate will be a tenacious, resilient, and confident problem solver. The role involves contacting customers to discuss unresolved issues on their accounts, confirming payment arrangements, and effectively managing the customer outcome. Additionally, the advisor documents all relevant aspects of the discussion and carries out all follow up actions within the collections system.

Job Duties and Responsibilities

Account Management:

Initiate contact with customers via the dialling platform to discuss overdue payments and unresolved issues.
Review accounts to identify overdue amounts and appropriate collection actions.
Use approved techniques to negotiate payments and/or payment plans and manage these plans accordingly.
Update customer account information within the database accurately and promptly.
Provide customers with information on payment methods and options.
Investigate and resolve discrepancies or disputes related to accounts or payments.

Performance Metrics:

Meet or exceed monthly collection targets whilst providing an excellent customer experience.
Achieve all departmental KPIs surrounding call handling and call quality expectations.
Go the extra mile to support the wider team in ensuring that performance standards and business objectives are met.

Skills and Requirements:

A natural flair for conversation and negotiation.
Customer oriented, genuinely passionate about providing an amazing experience through every interaction.
A persistent work ethic and target-driven mindset.
Confidence and energy in handling tasks.
Strong problem-solving skills and the ability to stay calm under pressure.
Strong IT and MS Office skills.

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Embrace an early finish on Fridays.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme

About Us

Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 30,000+ passionate colleagues. We are people protecting people and we are building an engaged and high-performance Company to become #1. Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Ready to join our team and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.

All employees must complete a DBS check, provided by Verisure to all successful candidates.

Quick apply

Refine Your Search

energy advisor jobs in killingworth, nbl

Collections Advisor

Customer Experience Advisor - 20 hours

Service Advisor

Customer Success Lead

Outbound Sales Advisor

Service Advisor (Customer Service)

Graduate Electrical Consultant

Service Advisor (Siteworks)

Service Advisor – Collections & Recovery

Global Product Line HSE Leader

Regional Service Technician

Associate Director – Ground & Water

Customer Service Team Leader - Italian Speaking

SHEQ Advisor

Senior Surveyor / Associate

SC Cleared Digital Advisory/ Strategy Consultant (Manager/ Principal) – UK Wide

Technical Director - Regulated Utilities

Senior Information Security Consultant

Senior Beauty Specialist

CDM Principal Designer

I want to receive the latest job alerts for energy advisor in killingworth, nbl

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