Service delivery officer Work, Jobs in Killingworth, Nbl (with Salaries)

Tenant Engagement Officer
Northumberland County Council —Blyth
- £31,537 - £34,434 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
12d
Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Operational Support Grade - HMP Durham (Prison Support Role)
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
10d
Trading Standards Officer
Gateshead Council —Gateshead
- £41,771 - £45,091 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
7d
Senior SEND Casework Officer
Liverpool City Council —Parklands
- £51,356 - £56,673 a year
- Full-time
- Microsoft Office
- School
- Negotiation
- Employee assistance programme
6d
Cash in Transit Driver
NCR Atleos —Washington
- £34,556.62 - £35,766.10 a year
- Overtime
- Annual leave
- Employee discount
Quick apply
Control Room Response officer
ASEL —Gateshead
- £13.41 - £13.68 an hour
- Full-time
- Microsoft Outlook
- IT
- Leadership
- Employee assistance programme
- Employee discount
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
12d
Housing Services Neighbourhood Manager
North Tyneside Council —North Tyneside
- £58,939 a year
- Full-time
- Communication skills
11d
PMO Support Officer
Gateshead Council —Gateshead
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
3d
Nights Role: Mobile Response Officer
Key Security (UK) Ltd —Gateshead
- £13.45 an hour
- 12 hour shift
- Driving
- Free parking
Quick apply
6d
Head of Training Delivery - Frontline Services
Driver and Vehicle Standards Agency —Gosforth
- £57,515 a year
- Part-time
- Hybrid work
- Master's degree
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
12d
Partnership Support Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
6d
Communications and Engagement Officer
TT2 —Wallsend
- £34,841 - £36,630 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Annual leave
- Employee assistance programme
10d
Unit Supervisor
Northumbria Police —Newcastle upon Tyne
- £30,276 - £32,613 a year
- Full-time
- Supervising experience
- Mentoring
- Leadership
- Work from home
- Employee discount
14d
Information Rights Team Support Officer
Rural Payments Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
13d
Examinations Officer / Admin
Tutors and Exams Limited —Metrocentre
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
13d
Head of Customer Operations and Insight
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
7d
Administration Officer - HMP Northumberland
Spectrum Community Health CIC —Morpeth
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
15h

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service delivery officer jobs near killingworth, nbl

Tenant Engagement Officer

Northumberland County Council -
Blyth

Quick apply

Job details

Full-time
£31,537 - £34,434 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
.NET
Communication skills
British Sign Language

Full job description

Job Introduction

The role

Are you passionate about involving customers in shaping decision-making and driving meaningful change? Do you enjoy creating a range of diverse and inclusive opportunities for customers to be involved? If so, then our Tenant Engagement Officer role is for you.

This is a vital role in Housing Services, during a time of significant and exciting change as we look to improve services following our recent regulatory inspection.

You’ll take ownership in delivering, supporting and creating comprehensive and high-quality customer scrutiny and engagement across the service, ensuring compliance with regulatory requirements throughout. You will create mechanisms to share tenant feedback and lived experience, bringing the customer voice to life in a compelling way, whilst liaising with internal stakeholders to make sure feedback is incorporated into shaping priorities and housing service delivery.

Building strong relationships with internal and external stakeholders is central to this role whilst leading collaborative projects and embedding a culture of co-creation across the service.

Requirements

You will bring:

Experience of working in a social housing environment or a similar regulated field
A genuine passion for putting customers at the heart of decision making
Strong communication skills, be able to confidently engage with a wide range of people in person, online, over the phone and in writing as well as active listening skills and a proficiency at moderating conversations
Ability to work at pace and prioritise and project manage several tasks at once
Motivation, conscientiousness, and the ability to think on your feet, work on your own initiative, as well as being a team player.
Excellent written and visual communication skills with the ability to adapt style and output to the varying needs of different audiences
Curiosity, empathy and a genuine desire to help people
Experience of using Microsoft Office (particularly Word, Excel, PowerPoint and Outlook)
Ability to analyse qualitative and quantitative information
A full, valid driving licence and access to a car as regular travel is a key to this role

Further information

If you are motivated, genuinely aspire to doing a good job, are hardworking and enjoy a challenge then we would love to hear from you.

Interviews will take place the w/c 17th August 2026.

For further information about this role, please contact Amanda Mason (Customer Engagement and Sustainability Manager) on 07855 126121.

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

For further information about working for NCC, please visit our website here.

Why choose us?

We have some outstanding benefits and perks to offer you, including:

26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
Automatic enrolment into the Local Government Pension Scheme
Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.

Facebook: NCC Jobs Group
LinkedIn: Northumberland County Council Jobs

Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Quick apply

Refine Your Search

service delivery officer jobs in killingworth, nbl

Tenant Engagement Officer

Engagement Officer

Operational Support Grade - HMP Durham (Prison Support Role)

Trading Standards Officer

Customer Service Centre Agent

Senior SEND Casework Officer

Cash in Transit Driver

Control Room Response officer

Complaints Local Delivery Lead

Housing Services Neighbourhood Manager

PMO Support Officer

Nights Role: Mobile Response Officer

Head of Training Delivery - Frontline Services

Partnership Support Officer

Communications and Engagement Officer

Unit Supervisor

Information Rights Team Support Officer

Examinations Officer / Admin

Head of Customer Operations and Insight

Administration Officer - HMP Northumberland

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