Customer service representative Work, Jobs in Kilmarnock, Eay (with Salaries)

Customer Service Advisor | S1 | Everyday Banking | Glasgow
A01 Santander UK plc —Glasgow
- £25,000 - £31,579 a year
- Weekend availability
- Hybrid work
- Customer service
- Financial services
Call Centre - Customer Support Representative (Q326G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Assistant- Tarbolton, Ayrshire
CJ Lang & Son Limited —Tarbolton
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
14d
Customer Service Assistant - Crosshouse
CJ Lang & Son Limited —Crosshouse
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Representative
CCL Logistics Ltd —Troon
- £28,000 - £30,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Quick apply
10d
Customer Service Team Leader
Huntswood —Glasgow
- From £31,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Management
- Store discount
- Health & wellbeing programme
Quick apply
6d
Customer Service Advisor | S1 | Everyday Banking | Multiple Locations
A01 Santander UK plc —Glasgow
- £25,000 - £31,579 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
Customer Service Assistant
AQ Solutions Limited —Glasgow
- £14 - £17 an hour
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service
Kent Foods Limited (The Albex Group) —Paisley
- £27,500 - £30,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
7d
Customer Service Assistant - Kilwinning
CJ Lang & Son Limited —Kilwinning
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
Customer Service Advisor (Full-time)
PharmacyOnline.co.uk —Glasgow
- From £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Customer Support Advisors - Duart House
KwikFit —Bellshill
- £26,700.55 - £29,074.94 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor
AQ Solutions Limited —Glasgow
- £14 - £17 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Advisor
NWH Group —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Typing
Operations and Customer Care Co-ordinator
UK Health Enterprises Ltd —Glasgow
- £30,000 - £35,000 a year
- Part-time
- Microsoft Office
- Business development
- Organisational skills
Quick apply
3d
Customer Service Representative (International)
Amici Procurement Solutions —Glasgow
- From £26,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Free parking
- Life insurance
Quick apply
6h
Customer Service Assistant - Fixed Term - Saltcoats
CJ Lang & Son Limited —Saltcoats
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
Senior Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
13d

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Customer Service Advisor | S1 | Everyday Banking | Glasgow

A01 Santander UK plc -
Glasgow

Apply Now

Job details

Full-time
£25,000 - £31,579 a year

Benefits

Company pension

Qualifications

Customer service
Financial services

Full job description

Customer Service Advisor | S1 | Everyday Banking | Glasgow

Country: United Kingdom

IT STARTS HERE

Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference .

Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Santander is looking for a Customer Service Advisor based out of our Glasgow Contact Centre, we are recruiting multiple roles with the following shifts available:

Shift A - Monday to Sunday 08:00 – 16:00 (working 1 in 2 Saturday’s or Sunday's, flexible lieu day)

Shift B - Monday to Sunday 10:00 – 18:00 (working 1 in 2 Saturday’s or Sunday's, flexible lieu day)

For our customers, you’ll be more than just the friendly voice of Santander. You’ll be a listener and problem solver. Acting as the first point of contact, whilst providing immediate and empathetic support over the phone. This role will allow you to thrive in a high-volume environment, embracing a flexible, "can-do" attitude, whilst working in a telephony-based role.

We'll help you to develop the skills needed to build strong customer relationships, take ownership, and deliver a great customer experience.

You’ll be flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one element of your role. You’ll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. And you’ll be encouraged ‘Think Customer’ and share ideas on improving processes and customer experience. You’re the eyes and ears of our business after all.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

Acting as the first point of contact for customers over the phone
Assisting with day-to-day transactions, queries, and servicing
Updating customer records
Helping to keep our customers and the bank safe
Building relationships and finding solutions
Developing your knowledge of services and products to help our customers
Identifying new ways to improve the customer experience

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

Passionate about delivering outstanding customer service either from a face to face or a telephony background, previous financial services background isn’t essential as we’ll provide you training
The ability to listen and communicate effectively with customers to truly understand their needs

It would also be nice for you to have:

A real desire to go above-and-beyond for customers
Effective team working skills with a flexible, can-do approach to work
Ability to follow process but also think on your feet
Openness to a broad range of activities even if outside of standard expectations
You will require the right to work in the UK (please see details below)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:
£25,000 - £31,579 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
£500 annual cash allowance to spend on our great range of benefits.
25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments
We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
Share in Santander’s success by saving or investing in our share plans.
As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services:

Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern , where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location.

Right to work in the UK

All candidates must have the right to work in the UK to commence employment with Santander.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at [email protected]

Apply Now

Refine Your Search

customer service representative jobs in kilmarnock, eay

Customer Service Advisor | S1 | Everyday Banking | Glasgow

Call Centre - Customer Support Representative (Q326G)

Customer Service Assistant- Tarbolton, Ayrshire

Customer Service Assistant - Crosshouse

Customer Service Representative

Customer Service Advisor

Customer Service Representative

Customer Service Team Leader

Customer Service Advisor | S1 | Everyday Banking | Multiple Locations

Customer Service Assistant

Customer Service

Customer Service Assistant - Kilwinning

Customer Service Advisor (Full-time)

Customer Support Advisors - Duart House

Customer Service Advisor

Customer Service Advisor

Operations and Customer Care Co-ordinator

Customer Service Representative (International)

Customer Service Assistant - Fixed Term - Saltcoats

Senior Customer Service Advisor

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