Head of customer service Work, Jobs in Kilmarnock, Eay (with Salaries)

Head of Revenue
Buzzworks Holdings —Kilmarnock
- Full-time
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
3d
Team Member
KFC —Kilmarnock
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Warranty Administrator
Pentagon Motor Group —Glasgow
- Up to £32,000 a year
- Monday to Friday
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Tech Team Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Administrative experience
- Business development
10d
Restaurant Manager
Fitzsimmons Group —Irvine
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Assistant Head of Delivery (UKSV)
Cabinet Office —Glasgow
- £57,204 - £63,953 a year
- Part-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
10d
Senior Commercial Operations Manager
Glasgow Life —Glasgow
- £66,165.67 - £76,627.94 a year
- Temporary
- Hybrid work
- Employee assistance programme
- Employee discount
10d
Head of Supply Chain Operations
BAE Systems —Glasgow
- £100,000 a year
- Oracle
- ERP systems
4d
Trade Marketing Executive - Glasgow
Matthew Algie —Glasgow
- £32,000 - £35,000 a year
- Full-time
- Sales
- Project management
- Communication skills
- Annual leave
- Employee discount
Head of PMO
JamesFisher —Glasgow
- Hybrid work
3d
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
10d
Commercial Coordinator
GAP Group —Glasgow
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Head of Business Segment GMP Testing
Sartorius —Glasgow
- Full-time
- Hybrid work
- Doctoral degree
- Sales
- English
Customer Services Assistant
Easthall Park Housing Association —Glasgow
- £25,933 a month
- Temporary
- Flexitime
9h
Retail Assistant Manager
French Connection —Glasgow
- £26,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
Commercial Manager
Cabot Financial —Saltcoats
- Sales
- Analysis skills
- Travel
- Employee discount
Quick apply
Head Chef
David Lloyd Clubs —Hamilton
- £31,500 a year
- Employee discount
Commercial Administrator
GAP Group —Glasgow
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
12d

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head of customer service jobs near kilmarnock, eay

Head of Revenue

Buzzworks Holdings -
Kilmarnock

Quick apply

Job details

Full-time
3 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Hotel experience

Full job description

Build the Future of Rooms at Buzzworks

At Buzzworks, we are known for creating award winning hospitality experiences across Scotland. Now we're taking that same passion into accommodation.

This is a rare opportunity to join at the very beginning.

We are looking for our Head of Revenue to create the commercial foundations of our Rooms business. You will shape the strategy, implement the systems, influence new developments and build a revenue function that will support our ambitious growth plans.

This isn't a role where you will inherit someone else's way of working, you will build it from the ground up. Working alongside our Leadership Team, you will combine commercial thinking with hands on delivery, helping turn our first accommodation sites into a high performing business.

What you are responsible for:

You will lead every aspect of our commercial revenue strategy, including:

Developing and delivering the revenue strategy that maximises occupancy, ADR, RevPAR and overall commercial performance across our accommodation portfolio.
Supporting new site acquisitions by providing market analysis, demand forecasting and commercial insight, helping influence site selection, room mix and long-term profitability.
Creating dynamic pricing, forecasting and distribution strategies that respond to market demand and optimise the performance of every property.
Managing inventory and distribution channels, ensuring the right rooms are sold through the right channels at the right price to maximise profitable revenue.
Leading the implementation of revenue technology, including property management, revenue management and channel management systems, while establishing scalable reporting, forecasting and commercial processes.
Producing insightful commercial reporting and performance analysis, identifying trends, opportunities and risks, and presenting clear recommendations to the Leadership Team.
Monitoring competitor activity, customer behaviour and market trends to ensure Buzzworks remains commercially agile and competitive.
Partnering closely with Operations, Marketing, Finance, IT and People teams to align commercial decisions with operational delivery, guest experience and brand growth.
Supporting promotional activity, new openings and demand-driving initiatives through data-led commercial planning and collaboration.
Balancing strategic leadership with a hands-on approach, whether that's implementing new systems, refining processes, analysing booking trends or solving day to day operational challenges.
Building the Revenue Management function for the future, recruiting, coaching and developing the team as our Rooms business continues to grow.

About you

You will already have experience in hotel or multi site revenue management and be confident working across pricing, forecasting, distribution and revenue systems.

More importantly, you will be excited by the opportunity to build something from the ground up.

You are commercially curious, analytical and hands on – not afraid to get your sleeves rolled up! You enjoy solving problems, influencing decisions and creating new ways of working. Whether presenting strategy to Directors or reacting to operational challenges, you are equally comfortable at both levels.

Why Buzzworks?

This is more than another revenue role, it's an opportunity to create a function, influence the future of our accommodation business and become a key part of one of Scotland's fastest growing hospitality companies.

The Buzz

Access to Leadership Development
40% discount across all Buzzworks venues
Stream Benefits Platform
Extra holidays after 1, 3 and 5 years' service
Employee Assistance Programme
Part of a company who have been recognised as one of the UK's Best Companies for 9 consecutive years
The opportunity to help shape the future of Buzzworks

Buzzworks is an equal opportunity employer. We believe a diverse and empowered team is key to our mission.

To make people feel great through hospitality.

Quick apply

Refine Your Search

head of customer service jobs in kilmarnock, eay

Head of Revenue

Team Member

Warranty Administrator

Tech Team Executive - Glasgow

Restaurant Manager

Customer Hire & Sales Coordinator

Assistant Head of Delivery (UKSV)

Senior Commercial Operations Manager

Head of Supply Chain Operations

Trade Marketing Executive - Glasgow

Head of PMO

Learning & Development Coordinator

Commercial Coordinator

Head of Business Segment GMP Testing

Customer Services Assistant

Retail Assistant Manager

Commercial Manager

Head Chef

Commercial Administrator

Service Desk Manager

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