Call center Work, Jobs in Kilmarnock (with Salaries)

Collections Specialist
Stirling Park —Kilmarnock
- £26,227.50 a year
- Full-time
- Financial services
- In-person
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
2d
006 - Customer Service Representative - Virgin Money (CYBG)
Teleperformance —Glasgow
- £26,436.80 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Banking
- Employee assistance programme
Telesales Team Lead Assistant
Reynolds Food Group —Kilmarnock
- £29,000 a year
- Weekend availability
- Microsoft Word
- Supervising experience
- Mentoring
- Employee discount
Quick apply
8d
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- English
- Communication skills
- Banking
- Annual leave
- Employee discount
Customer Service Representative - Dayshift - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Employee discount
Tele Sales Executive
Grants Foods, Galston —Galston
- £12,000 - £30,000 a year
- Part-time
- Business development
- In-person
Quick apply
12d
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
5d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Glasgow
- £3,800 a month
- Full-time
Quick apply
Customer Service Advisor - Glasgow
Angard Staffing —Glasgow
- £13.93 an hour
- Temporary
- Word processing
- Computer literacy
- English
- Annual leave
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Work from home
- Employee discount
1d
Call Handler
Sopra Steria —Glasgow
- £26,298 a year
- 8 hour shift
- Oracle
- Computer literacy
- Organisational skills
- Annual leave
1d
Call Centre - Customer Support Representative (Q426G)
Intrum —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Service Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Writing skills
- Computer skills
- Annual leave
- Employee discount
13d
Weekend Customer Support Advisor - ML4 3PR
KwikFit —Bellshill
- £9,344.03 a year
- Part-time
- Hybrid work
- Computer literacy
- Typing
- Communication skills
- Annual leave
- Employee discount
14d
Telesales Executive (Temporary)
Collins Debden Ltd —Glasgow
- £23,000 - £26,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
6d
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Customer Support Advisor - Bellshill - ML4 3PR
KwikFit —Bellshill
- £26,700.55 a year
- Full-time
- Hybrid work
- Computer literacy
- Typing
- Communication skills
- Annual leave
- Employee discount
Clerical Officer - Health Records
NHS Scotland —Paisley
- £26,696 - £28,988 a year
- Full-time
- Hospital
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
5d
Call Centre - Customer Support Representative (VQ426G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d

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Collections Specialist

Stirling Park -
Kilmarnock

Quick apply

Job details

Permanent | Full-time
£26,227.50 a year
2 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Discounted gym membership

Qualifications

Accounts payable
UK GDPR
Outbound debtor call management
Arrears management
General Data Protection Regulation (GDPR)
Financial services
Outbound calling
Negotiation
Time management

Full job description

Job Title: Collections Specialist

Location: Kilmarnock Town Centre

Salary: £26,227.50 per annum in line with Real Living Wage

Job Type: Permanent

Hours: Full-time. 37.5 hours per week.

The Role:

As a Collections Specialist, you’ll join a dynamic, target-driven team that values energy, ambition, and a positive work environment. Your role involves handling inbound and outbound calls to engage with members of the public, negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement. You will manage your own portfolio of accounts, making appropriate recovery and legal action decisions. With ongoing training, mentorship, and clear progression paths, we’re committed to helping you succeed and grow.

What We’re Looking For:

Strong interpersonal and negotiation skills.
Resilience and ability to handle challenging conversations.
Self-motivated, with excellent time management and organisation skills.
Target and results driven.
Ability to build trust and relationships quickly.
Experience of a target-driven role or negotiating finances is desirable.
Positive attitude with strong work ethics.
Good understanding and knowledge of GDPR.

What We Offer (N.B. Permanent Staff):

Competitive salary - £26,227.50 basic salary per annum in line with Real Living Wage
Flexible Working – 37.5 hours per week (Monday to Friday) on a shift rota. A sample shift rota: One late shift 10:00am to 6:30pm, 2 shifts 8:30am to 5pm, 2 shifts 9am to 5:30pm and one in four Fridays 9:30am to 6pm.
Annual Leave Allowance – Generous annual leave allowance of 32 days increasing with length of service. This is inclusive of 6 bank holidays.
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future.
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family.
Extensive Training Programme – We provide our new employees with a robust training and induction programme, along with ongoing support and development to help you grow and succeed throughout your career. The initial induction lasts between 4-6 weeks between the hours of 8:30am to 5:30pm.

Essential Requirements:

Successful candidates will need to undergo right to work and reference checks.

About Us:

Established in 1924 and now Part of the ColX Group we are one of Scotland’s largest and most innovative Sheriff Officer and Debt Collection service providers.

Our established network of Sheriff Officers and Messengers-at-Arms are coordinated from our Kilmarnock base. Successfully completing more than 120,000 field visits each year, we serve a range of public and private sector organisations and many of Scotland’s largest law firms. The longevity and integrity of our partnerships are apparent, both through the many exclusive contracts we hold and our enduring relationships.

We positively encourage applications from all eligible candidates irrespective of any protected characteristic.

We are committed to supporting our team’s development while fostering a forward-thinking approach to innovation. By combining cutting-edge technology with a commitment to exceptional service, we ensure both our clients and employees thrive in a rapidly evolving industry.

Our Group Values (Accountability, Collaboration, Hospitable, Innovation, Ethical, Versatility, Excellence) are at the heart of everything we do. They guide how we build respectful and effective relationships with clients and individuals, and shape the way we support, develop, and recognise our people. This ensures a consistent, values-driven approach across every aspect of our Group.

Job Types: Full-time, Permanent

Pay: £26,227.50 per year

Benefits:

Company pension
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

call center jobs in kilmarnock

Collections Specialist

006 - Customer Service Representative - Virgin Money (CYBG)

Telesales Team Lead Assistant

Customer Service Representative Lloyds Banking Group Disputes

Customer Service Representative - Dayshift - Glasgow

Tele Sales Executive

Customer Advisor

Customer Service Advisor

JUNIOR SALES CONSULTANT

Customer Service Advisor - Glasgow

Customer Service Representative - Glasgow

Call Handler

Call Centre - Customer Support Representative (Q426G)

Customer Service Executive - Glasgow

Weekend Customer Support Advisor - ML4 3PR

Telesales Executive (Temporary)

Incident Customer Service Operator - Glasgow

Customer Support Advisor - Bellshill - ML4 3PR

Clerical Officer - Health Records

Call Centre - Customer Support Representative (VQ426G)

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