NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
We are looking for a highly organised and motivated Administrator to join the Heartstart team within NHS Greater Glasgow and Clyde, supporting a lifesaving community service that makes a real difference every day. This is a varied and rewarding role where you will provide comprehensive administrative support to the Heartstart Lead and Resuscitation Services, helping to deliver CPR and emergency life support training across Argyll and Clyde. Working within NHSGGC offers the opportunity to be part of a valuesdriven organisation, committed to improving health, reducing inequalities and supporting its staff. You will work closely with dedicated clinicians, volunteers and partners, contributing directly to community resilience and public health. This role is ideal for someone who thrives in a fastpaced environment and enjoys building positive relationships.
Heartstart is a community project which lies within the acute sector of NHS Greater Glasgow and Clyde, as part of the Clyde Resuscitation Team. Heartstart covers the area of Argyll and Clyde and visits approximately 70% of schools within this geographical area. The Heartstart service aims to promote an increased awareness of bystander CPR and life-threatening emergencies within the community, workplace and schools, giving people the skills, knowledge and confidence to deliver basic emergency life support if the need arises.
Duration, Location, and Working Pattern:
- Dykebar Hospital
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Monday to Friday
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Please note the salary is Pro Rata for part time hours
Key responsibilities:
- Provide high-quality confidential administrative support to the Heartstart Lead and Lead Nurse Resuscitation Services
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Coordinate, schedule and administer Heartstart training courses for schools, communities and workplaces
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Act as the first point of contact for over 160 community volunteers, ensuring clear communication and support
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Maintain accurate training database records and documentation, including PVG processing
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Organise meetings, prepare agendas, take minutes and follow up on agreed actions
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Manage diaries, travel arrangements, venues, stock ordering and processing of invoices
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Design and prepare information leaflets, presentations, reports and general correspondence
Knowledge, training, qualifications and/or experience required to do the job:
- A good geographical knowledge of the area covered within the role would be beneficial
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Administrative or secretarial qualification or equivalent experience in a similar role
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Minimum of two years' experience in an administrative or secretarial position, preferably within the NHS
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Proven ability to coordinate training events and manage multiple priorities effectively
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Excellent IT skills, including Microsoft Word, Excel, PowerPoint and database systems
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Strong communication skills with the ability to engage confidently with volunteers, staff, and the public
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Experience in minute-taking diary management and working with minimal supervision
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High level of organisational skills with a proactive approach and attention to detail
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Yvonne Dolan, Lead Nurse on 07929728431
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
