Customer experience leader Work, Jobs in King's Lynn, Eng (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Short-term Temporary Team Member
NEXT —King's Lynn
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
11d
Sales Assistant
Poundland —King's Lynn
- £12.71 an hour
- Customer service
- Employee discount
9d
Retail Sales Advisor - 30 Hours
DFS —King's Lynn
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
People & Service Team Leader
River Island —King's Lynn
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Casual Sales Assistant
Sports Direct —King's Lynn
- Part-time
- Sales
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
SALES ADVISOR - KINGS LYNN
H&M —King's Lynn
- 8 hour shift
- Employee assistance programme
- Employee discount
Quick apply
2d
Store Manager - Kings Lynn (Full-Time, 40 Hrs)
Pandora Jewelry —King's Lynn
- Full-time
- Sales
- Communication skills
- Employee discount
8d
Assistant Store Manager 40 hours/week - Kings Lynn
Vodafone —King's Lynn
- £30,000 a year
- Weekend availability
- Employee discount
8d
Retail Merchandiser
eXPD8 —King's Lynn
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
Customer Service Representative
HSBC Global Services Limited —Spalding
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Graduate Management Trainee - King's Lynn
Enterprise Mobility —King's Lynn
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Co-ordinator - Fixed Term
NOCN Group —King's Lynn
- £24,705 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
Quick apply
5d
Retail Store Manager 40 hours/week - Kings Lynn
Vodafone —King's Lynn
- Full-time
- Sales
- Employee discount
8d
Customer Representative - Fakenham
Nationwide Building Society —Fakenham
- From £25,250 a year
- Part-time
- Customer service
- Banking
1h
Transaction Manager
Marshall Motor Group —King's Lynn
- £30,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
8d
Customer Co-ordinator
NOCN Group —King's Lynn
- £24,705 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
Quick apply
8d
Customer Technical Assistant
Greenyard —King's Lynn
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
5d
Accounts Assistant
Foster Refrigerator —King's Lynn
- Full-time
- Microsoft Excel
- QuickBooks
- Organisational skills
- Free parking
Quick apply
7d
Team Leader
Kier Group —King's Lynn
- Full-time
- Mentoring
- Communication skills
- Flexible schedule
1d

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customer experience leader jobs near king's lynn, eng

Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

customer experience leader jobs in king's lynn, eng

Customer Experience Team Leader

Short-term Temporary Team Member

Sales Assistant

Retail Sales Advisor - 30 Hours

People & Service Team Leader

Casual Sales Assistant

SALES ADVISOR - KINGS LYNN

Store Manager - Kings Lynn (Full-Time, 40 Hrs)

Assistant Store Manager 40 hours/week - Kings Lynn

Retail Merchandiser

Customer Service Representative

Graduate Management Trainee - King's Lynn

Customer Co-ordinator - Fixed Term

Retail Store Manager 40 hours/week - Kings Lynn

Customer Representative - Fakenham

Transaction Manager

Customer Co-ordinator

Customer Technical Assistant

Accounts Assistant

Team Leader

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