Customer experience associate Work, Jobs in Kings Heath, Wmd (with Salaries)

Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
5d
Sales Associate
Sunglass Hut —Birmingham
Sales Associate
LEGO —Birmingham
- Annual leave
- Employee discount
12d
CX Team Member
Foot Locker —Birmingham
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
5d
Sales Associate
School of Coding —Birmingham
- Up to £25,000 a year
- Full-time
- Sales
- Customer service
- AI
- Employee assistance programme
- Employee discount
Quick apply
3d
Assessment Administrator
RICS —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Marketing Associate
TBC —Bromsgrove
- £27,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Free parking
5d
Sales Associate
H.Samuel —Coventry
- £12.71 an hour
- Part-time
- Employee discount
1h
Retail Sales Assistant
Sapphire Retail International Limited —Birmingham
- Up to £12.71 an hour
- Customer service
- Merchandising
- Basic maths
Quick apply
Sales Associates (part-time 10hr)
VF Corporation —Birmingham
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Assistant Store Manager
Footasylum —Birmingham
- Organisational skills
- Communication skills
Leasing Associate
Moda Living —Birmingham
- £25,500 - £27,500 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
Quick apply
Sales Associate (part-time 10hr)
Vans —Birmingham
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
3d
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Associate
The TJX Companies, Inc. —Wolverhampton
- Part-time
- No experience needed
- Employee discount
4d
Retail Associate
TK Maxx —Evesham
- Part-time
- No experience needed
- Employee discount
9d
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme

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customer experience associate jobs near kings heath, wmd

Assessment Coordinator

RICS -
Birmingham

Apply Now

Job details

5 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Country

United Kingdom

Office Location

Birmingham – Hybrid (60% based in our Colmore Row office, B3 2AA / 40% remote)

About Us

RICS is a global professional membership body that sets standards for the built environment, including land, property, construction and infrastructure.

We support people to become qualified professionals through structured training and assessment. This includes routes such as Associate (AssocRICS) and Chartered (MRICS) membership, where candidates demonstrate their skills, experience and professional judgement through a formal assessment process.

Our teams play an important role in supporting this journey, working with candidates, assessors and panels to deliver a consistent and well-run assessment experience.

Role Purpose and Key Responsibilities

As an Assessment Coordinator, you will play a key role in making sure assessments run smoothly, fairly and on time.

Working as part of a collaborative team, you will coordinate assessment panels, manage schedules and act as a main point of contact for candidates and assessors. You’ll be keeping things on track, resolving issues as they arise and making sure everyone involved has what they need.

You will work closely with volunteer assessors, training providers and internal colleagues to match candidates to the right panels and support the delivery of assessments from start to finish. It’s a role where you can build strong coordination and stakeholder management skills, while taking real ownership of your work.

As an Assessment Coordinator, you will:

Coordinate assessment panels and schedules, ensuring candidates are booked in line with timelines and policies.

Work with assessors and auditors to ensure they have the information needed to deliver assessments.

Process assessment results accurately and on time.

Act as a key point of contact for candidates, assessors and training providers, responding to queries and providing guidance.

Monitor data to identify and resolve issues, such as availability gaps or scheduling conflicts.

Manage changes to assessments, including withdrawals, deferrals and re-bookings.

Support the smooth running of assessments, identifying and escalating any risks or issues.

This role operates on a hybrid basis, with staff expected to work approximately 60% of their time in the office and 40% from home.

About You

You are organised, proactive and comfortable managing multiple priorities. You communicate clearly and confidently, and can adapt when plans change or challenges arise.

You take ownership of your work, stay focused on deadlines and approach problems in a calm, practical way. You enjoy keeping things moving and making sure nothing gets missed.

You will bring:

Experience in a coordination, administrative or customer-focused role.

Ability to manage competing priorities and meet deadlines.

Clear written and verbal communication skills.

Confidence working with a range of stakeholders, including external contacts.

Strong organisational skills and attention to detail.

Confidence using Microsoft Office, particularly Excel and Outlook.

Ability to handle data accurately and work in a structured way.

A practical approach to problem solving.

Rewards and Benefits

RICS offers a comprehensive benefits package designed to support your wellbeing, financial security and work life balance, including:

Private medical insurance, income protection and life assurance

Aviva Group Personal Pension scheme

25 days’ annual leave plus public holidays and office closure over Christmas

Enhanced family leave policies

Wellbeing and volunteering days

Access to mental health support and staff led community groups

Equal Opportunity Employer

RICS is committed to diversity and inclusion. We welcome applications from people of all backgrounds and encourage candidates with different experiences and career paths to apply. Please let us know if we can support you with any adjustments during the recruitment process.

Candidates must have the correct right to work in the country where the role is based.

How to Apply

Click the ‘Apply’ button to access our short online application form. You will be asked to upload your CV and provide a brief statement explaining why this role at RICS is a good fit for you and how your skills and experience match the requirements.

Apply Now

Refine Your Search

customer experience associate jobs in kings heath, wmd

Assessment Coordinator

Sales Associate

Sales Associate

CX Team Member

Sales Associate

Assessment Administrator

Brand Representative - Bullring, Hollister

Customer Service Associate

Marketing Associate

Sales Associate

Retail Sales Assistant

Sales Associates (part-time 10hr)

JUNIOR SALES ADVISOR

Assistant Store Manager

Leasing Associate

Sales Associate (part-time 10hr)

Associate Product Manager - Accounting, Taxation & Payments

Associate

Retail Associate

Retail Sales Advisor - Coventry

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