Instructor Work, Jobs in Kings Heath, Wmd (with Salaries)

Member Journey Host
Virgin Active —Solihull
- Communication skills
- Annual leave
- Employee discount
Receptionist (Part-Time)
Liberty Leisure Centres Ltd —Shirley
- £13.50 an hour
- Part-time
- Accounting
- Front desk
- Cleaning
- Free parking
- Employee discount
Quick apply
11d
Reception and Customer Service (Placemaker)
Places for People —Sparkhill
- Up to £19,300.07 a year
- Customer service
- Employee discount
8d
New Member & Sales Host
Virgin Active —Solihull
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Vaccination & Basic Life Support Trainer (Freelance) — Birmingham
CliniLink Ltd —Birmingham
- £300 - £450 a day
- BLS Certification
- Travel
- Human resources
Quick apply
Lead Instructor
Mathnasium Coventry —Coventry
- £12.71 - £15.00 an hour
- Part-time
- Management
- Maths
- Cleaning
- Free parking
Quick apply
Commercial Manager (Maternity Cover)
Virgin Active —Solihull
- Weekend availability
- CRM software
- Team management
- Organisational skills
- Annual leave
- Employee discount
Customer Service Officer – Repairs Call Centre
Tamworth Borough Council —Tamworth
- £27,274 - £29,542 a year
- Temporary
- Remote
- Computer literacy
- English
- Computer skills
1d
Maths and English Tutor
Explore Learning —Harborne
- £8.40 - £12.75 an hour
- Part-time
- Maths
- Mentoring
- Paid training
1d
MHE Trainer & Racking Safety Coordinator
Fiege Logistics Dirft Ltd. —Birmingham
- £34,000 a year
- Full-time
- Microsoft Office
- Human resources
- In-person
Quick apply
1d
Health & Fitness Coach
Birmingham Community Leisure Trust —Birmingham
- £14,727.79 a year
- Part-time
- Customer service
- Cleaning
- Employee assistance programme
- Gym membership
8d
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
4d
Postal Delivery Driver (Postie) - Quinton Delivery Office (B32 1HY)
Royal Mail Group —Birmingham
- £16.24 an hour
- Part-time
- Customer service
- Employee discount
11d
General Manager, Walton on Thames
Places for People —Elmbridge
- £55,000 - £60,000 a year
- Employee discount
Maths Tutor
Mathnasium —Bromsgrove
- Up to £14 an hour
- Part-time
- English
- Maths
- Experience working with children
- Free parking
Quick apply
12d
Exercise Referral Course Tutor and Assessors
Health and Fitness Education —Birmingham
- £185 - £200 a day
- Customer service
- Education
- Communication skills
- Referral programme
Lifeguard
Virgin Active —Solihull
- £12.71 an hour
- Part-time
- Annual leave
- Employee discount
Microbiologist Part Time
Eurofins UK Food Testing —Wolverhampton
- Part-time
- Continuous improvement
- Data entry
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Outdoor Instructor – Off Road Motorcycling & Additional Projects
Begin Off Road (Family Dirtbike Experiences) —Shifnal
- From £14 an hour
- Part-time
- Computer literacy
- Experience working with children
- Computer skills
- Flexitime
Quick apply
Military Training Instructor
Learning Curve Group —Birmingham
- £26,000 - £30,000 a year
- Full-time
- Maths
- Mentoring
- Communication skills
- Annual leave
2d

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Member Journey Host

Virgin Active -
Solihull

Apply Now

Job details

Benefits

Annual leave
Discounted or free food
Company pension
Employee discount

Qualifications

Guest relations
Client engagement
Customer loyalty building
Relationship management
Communication skills

Full job description

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Member Journey Host to join our Member Experience & Hospitality Team.
It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into social wellness clubs, the member experience sits at the heart of everything we do. This role plays a vital part in creating emotional connection, building belonging, and ensuring members feel inspired, supported, and cared for throughout their entire journey with us.
The Member Journey Host is the warm, welcoming heartbeat of the club. You are the bridge between our members and the Virgin Active community — spotting early signs of disengagement, reigniting motivation, and turning everyday interactions into meaningful moments that keep members coming back.
The Role
Create meaningful emotional connections that make members feel seen, valued, and inspired.

Participate in daily service huddles, sharing insights, member stories, and hospitality opportunities.

Proactively reconnect with non-responders and at-risk members through personalised outreach.

Monitor and act on DDI/Debtor lists, supporting re-engagement and retention.

Identify early signs of disengagement and create tailored re-engagement strategies.

Recognise and celebrate member milestones such as birthdays, first classes, and fitness achievements.

Act as a concierge, connecting members to PTs, group exercise, wellness services, and community events.

Deliver daily “Hum” moments while supporting “Sing” and “Shout” experiences that surprise and delight.

Capture and share member stories and hospitality wins to inspire best practice across the club.

Act as a member advocate, owning interactions end-to-end and ensuring personal follow-up.

Support daily club readiness, ensuring presentation, atmosphere, and cleanliness meet Virgin Active standards.

Experience
Exceptional interpersonal and communication skills.

High emotional intelligence with the ability to connect quickly and genuinely.

A natural hospitality mindset and passion for people.

Strong organisation skills with a proactive, solutions-focused approach.

Experience in hospitality, customer experience, or member-facing environments (desirable)

Our Perks
30 days (including bank holidays) annual leave – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

Apply Now

Refine Your Search

instructor jobs in kings heath, wmd

Member Journey Host

Receptionist (Part-Time)

Reception and Customer Service (Placemaker)

New Member & Sales Host

Vaccination & Basic Life Support Trainer (Freelance) — Birmingham

Lead Instructor

Commercial Manager (Maternity Cover)

Customer Service Officer – Repairs Call Centre

Maths and English Tutor

MHE Trainer & Racking Safety Coordinator

Health & Fitness Coach

Information Governance Administrator

Postal Delivery Driver (Postie) - Quinton Delivery Office (B32 1HY)

General Manager, Walton on Thames

Maths Tutor

Exercise Referral Course Tutor and Assessors

Lifeguard

Microbiologist Part Time

Outdoor Instructor – Off Road Motorcycling & Additional Projects

Military Training Instructor

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