Shift leader Work, Jobs in Kings Heath, Wmd (with Salaries)

Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
Shift Manager
Wingstop UK - Birmingham —Birmingham
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Assistant Manager
Farmfoods —Smethwick
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
11d
Children and Young People Residential Support Worker (EBD Children's Home) Acocks Green
Gracebridge Care —Acocks Green
- £29,318 - £33,000 a year
- Weekend availability
- Childcare
- Working with children
- Driving
- Paid training
- Health & wellbeing programme
Quick apply
2d
Team Leader - supported accommodation
Expectations UK —Aston
- £27,000 - £30,000 a year
- Weekend availability
- Supervising experience
- Team management
- Organisational skills
- Free parking
Quick apply
Lounge Services Team Member Host -Multi-Host
Swissport International AG —Birmingham
- £13.49 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
10d
General Manager
Sticks'n'Sushi —Birmingham
- £60,000 - £70,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
12d
Retail Assistant - M&S
Compass Group —Smethwick
- £13.05 an hour
- Communication skills
Lounge Services Team Member Host Casual- Earlies
Swissport International AG —Birmingham
- £13.49 an hour
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
11d
Children's Homes Staff
Avisaar Children's Ltd —Shirley
- From £14 an hour
- Full-time
- Supervising experience
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
7d
Cook or Catering Assistant Birmingham Airport
Swissport International AG —Birmingham
- £13.49 an hour
- Part-time
- Hospitality
- Employee assistance programme
10d
Ward Hostess/Host
Medirest —Birmingham
- £12.71 an hour
kitchen porter
MyLahore Birmingham —Birmingham
- Part-time
Quick apply
3d
Barista Maestro
Costa Limited —Birmingham
- £13.75 - £14.75 an hour
- Full-time
- Fast casual restaurant
- Communication skills
- Employee discount
9d
Retail Shift Lead
Company Shop Group —Dudley
- £21,375 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Lounge Services Team Member Host - Part TIME -
Swissport International AG —Birmingham
- £13.49 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
4d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
9d
Health Care Support Worker
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
3d
Hospitality Trainer- Birmingham Airport
Swissport International AG —Birmingham
- £15.72 an hour
- Weekend availability
- Hospitality
- Computer literacy
- English
- Free parking
- Employee assistance programme
10d
General Manager
Popeyes UK —Birmingham
- £39,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply

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shift leader jobs near kings heath, wmd

Duty Manager - Guest Experience

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£35,000 - £39,000 a year

Benefits

Company pension

Qualifications

Hospitality
Guest services
Leadership
Communication skills
Hospitality management

Full job description

£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

Duty Manager – Guest Experience

Location:Albert's Schloss Birmingham

Salary:£35,000-39,000 per annum + up to 32% bonus per annum (paid quarterly)

At Albert's Schloss,we believe unforgettable guest experiences start with passionate people,brilliant energy,and operational excellence behind the scenes. We’re looking for a Duty Manager to focus on our Guest Experience; to lead the floor during peak service,champion hospitality standards,and help create exceptional moments for every guest who walks through our doors.

This role is perfect for someone who thrives in a fast-paced hospitality environment,has experience managing guest experience,is a whizz at reports and data and loves leading teams from the front,taking pride in making venues run smoothly,safely,and successfully.

What You’ll Be Doing

As Duty Manager – Guest Experience,you’ll play a key role in delivering outstanding hospitality while supporting the wider management team in the day-to-day operation of the venue.

Guest Experience & Service

Lead busy shifts as the acting Duty Manager,creating a positive and energetic atmosphere for guests and teams alike
Drive exceptional guest experiences through high standards of service and floor presence
Monitor guest feedback,resolve complaints professionally,and identify opportunities for improvement
Support venue-wide initiatives focused on enhancing service quality and guest satisfaction

Operational Excellence

Ensure all operational procedures,compliance checks,and cash handling processes are completed accurately
Carry out operational audits and maintain high standards across the venue
Support with managing PDQ systems,cash office reconciliation,and compliance administration
Maintain excellent standards of cleanliness,organisation,and safety throughout the venue

Team Leadership

Lead,coach,and motivate the team during shifts
Support the development of junior managers and supervisors
Foster a culture of professionalism,accountability,and continuous improvement
Be a visible and approachable leader for both guests and team members

Sustainability & Standards

Champion sustainable working practices within the venue
Support environmental initiatives and help reduce operational waste
Ensure safety and security procedures are followed,including lost property management and venue security standards

What We’re Looking For

Previous experience in a hospitality management or supervisory role
A confident and hands-on leader who leads by example
Strong organisational and problem-solving skills
Excellent communication and guest service skills
Experience handling guest feedback and resolving issues positively
Comfortable working in a fast-paced,high-volume environment
A passion for hospitality and creating memorable experiences

Rewards for your hard work

Competitive salary of £35,000–£39,000 per annum (depending on experience)
Bonus – earn up to 32% of annual salary (paid quarterly)
Guest experience monthly bonus
50% off at all Mission Mars venues for you and friends
Workplace pension scheme
Industry-leading training through Mission Mars Hospitality Management Academy
Invitations to major events including our annual Christmas Party & Awards,Summer BBQ and Annual Managers Conference
24/7 access to free,confidential mental health and wellbeing support
An independent culture where your ideas genuinely matter

We aim to respond to all applications within 7 days. No agencies please.

Albert’s Schloss is proudly part of Mission Mars. We’re committed to creating inclusive,exciting workplaces. If you need any reasonable adjustments during the recruitment process,contact us at [email protected].

Quick apply

Refine Your Search

shift leader jobs in kings heath, wmd

Duty Manager - Guest Experience

Shift Manager

Assistant Manager

Children and Young People Residential Support Worker (EBD Children's Home) Acocks Green

Team Leader - supported accommodation

Lounge Services Team Member Host -Multi-Host

General Manager

Retail Assistant - M&S

Lounge Services Team Member Host Casual- Earlies

Children's Homes Staff

Cook or Catering Assistant Birmingham Airport

Ward Hostess/Host

kitchen porter

Barista Maestro

Retail Shift Lead

Lounge Services Team Member Host - Part TIME -

Customer Service Advisor

Health Care Support Worker

Hospitality Trainer- Birmingham Airport

General Manager

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