Retail customer service representative Work, Jobs in Kings Hill, Ken (with Salaries)

Customer Service Representative - Canary Wharf, London
HSBC Global Services Limited —London
- From £27,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
11d
Retail Customer Service Assistant - Nights
bp Retail —Westerham
- £14.80 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Retail Customer Service Assistant
bp Retail —Westerham
- £14.80 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Customer Service Assistant
Wickes —Sittingbourne
- £8.82 - £12.71 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
Outbound Customer Service Representative
Roar Consultancy —Maidstone
- £19,000 - £25,000 a year
- 8 hour shift
- Bar
- Customer service
- Paid training
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Croydon
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
12d
Customer Service Assistant - Fixed Term Contract
OSB Group —Gillingham
- From £24,500 a year
- Full-time
- Cash handling
- Annual leave
One Stop - Customer Service Assistant
One Stop —Sevenoaks
- £13.06 an hour
- Part-time
4d
Retail Customer Service Assistant - Temporary
bp Retail —East Grinstead
- £13.45 an hour
- Part-time
- Café
Internal Sales/Customer Service
LTR Supplies Ltd —Sittingbourne
- £12.75 an hour
- Full-time
- Sales
- Customer service
- English
Quick apply
11d
Customer Support Coordinator
Taylor Wimpey —Brentwood
- Customer service
- Annual leave
- Employee discount
13d
Customer Representative
NDO marketing —Brentwood
- £440 - £660 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
2d
Customer Service Assistant
Admiral Slots —Maidstone
- £12.75 an hour
- Part-time
Quick apply
5d
Customer Service Team Leader
Paddy Power —Hornchurch
- From £14.40 an hour
- Part-time
- Employee discount
- Sick pay
Customer Service Assistant
Royal Casino Slots —Ilford
- £12.71 - £13.21 an hour
- Full-time
- Basic maths
- English
- IT
Quick apply
13d
Customer Services Advisor
Halfords —Bromley
- £12.15 - £14.01 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
2d
Full time Customer service advisor
Decathlon UK —London
- Part-time
- Communication skills
10d
Sales & Customer Service Executive - Part Time
Consort Frozen Foods Ltd —Ashford
- £12.72 an hour
- Part-time
- Microsoft Word
- Hospitality
- Sales
- Free parking
- Employee discount
Quick apply
10d
SCUK Customer Service Advisor
SCU Santander Consumer (UK) plc —Redhill
- £27,138 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Employee assistance programme
13d
Coffee Shop Customer Service Assistant
Judges Bakery —Tenterden
- Part-time
- Customer service
- Merchandising
- Bakery
Quick apply
5d

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Customer Service Representative - Canary Wharf, London

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £27,000 a year
11 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Cashier is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Cashiers also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential, as what we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution – you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you’re on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £27,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

retail customer service representative jobs in kings hill, ken

Customer Service Representative - Canary Wharf, London

Retail Customer Service Assistant - Nights

Retail Customer Service Assistant

Customer Service Assistant

Outbound Customer Service Representative

Customer Service & Sales Advisor

Customer Service Assistant - Fixed Term Contract

One Stop - Customer Service Assistant

Retail Customer Service Assistant - Temporary

Internal Sales/Customer Service

Customer Support Coordinator

Customer Representative

Customer Service Assistant

Customer Service Team Leader

Customer Service Assistant

Customer Services Advisor

Full time Customer service advisor

Sales & Customer Service Executive - Part Time

SCUK Customer Service Advisor

Coffee Shop Customer Service Assistant

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