Client manager Work, Jobs in Kingsclere, Ham (with Salaries)

Manager, Client Engagement
ICON Plc —Reading
- Full-time
- Remote
- Marketing
- Business development
- Bachelor's degree
- Employee assistance programme
Internal Sales Coordinator
Safeguard Security Systems Ltd —Newbury
- £24,420.00 - £38,004.55 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Project & Contract Coordinator
Coombes Forestry Ltd —Upper Meon Valley
- From £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
10d
Cleaning Contract Manager - South Region
Andron Facilities Management —Basingstoke
- £34,500 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
Quick apply
Area Support Manager - Oxfordshire and Bedfordshire- 12 month FTC
IVC —Abingdon
- £35,000 - £45,000 a year
- Full-time
- Remote
- Travel
- Mentoring
11d
Personal Assistant/Office Manager
Bee May EDS Ltd —Basingstoke
- £18,000 - £22,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexitime
- Work from home
Quick apply
3d
Regional Manager (Catering) - Oxfordshire/Berkshire
Eurest —Didcot
- Up to £65,000 a year
- Management
- Contracts
- Leadership
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Key Account Manager
Thatcham Research —Thatcham
- £45,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Free parking
Client Account Manager
Datum Datacentres Ltd —Farnborough
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Life insurance
Quick apply
3d
Caterlink - Operations Manager
Caterlink —West Berkshire
- Full-time
- Hybrid work
- School
- Employee assistance programme
- Employee discount
Quick apply
Senior Product Manager
Beyond Sports —Basingstoke
- £61,860 - £83,190 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Communication skills
4d
Contracts and Reporting Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
3d
Senior Client Success Manager
DXC Technology —Farnborough
- Full-time
Services Project Manager
Siemens —Newbury
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
5d
Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
9d
Senior Project Delivery Manager
Aster Group —Andover
- £70,593 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Construction
- Employee assistance programme
10d
Investment Delivery Manager
Aster Group —Andover
- £64,413 a year
- Full-time
- Hybrid work
- Leadership
10d
Transport Planner
Stagetruck Ltd —Winchester
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
9d
Head of DofE Operations
Ridgeline Adventures —Hungerford
- £36,000 - £42,000 a year
- Part-time
- Hybrid work
- Up to 50% travel
- Administrative experience
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
11d

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Manager, Client Engagement

ICON Plc -
Reading

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Clinical research
Marketing
Business development
Bachelor's degree
Business
Account management

Full job description

Manager, Client Engagement- Patient Recruitment & Retention (PRR)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Manager, Client Engagement – Patient Recruitment & Retention (PRR)

As a Manager, Client Engagement, you will be responsible for fostering strong relationships with our clients and ensuring their satisfaction with our services.

This role sits within ICON’s Patient Recruitment & Retention (PRR) division, where we deliver patient‑centred solutions designed to optimise clinical trial recruitment, engagement, and retention across the full patient journey.

You will oversee and support client services workstreams, ensuring deliverables meet quality and timeline expectations while supporting the successful development of patient‑centric recruitment and retention strategies.

What You Will Be Doing:

Develop and implement strategies to enhance patient recruitment and retention, leveraging multiple service line capabilities to address protocol‑specific challenges
Act as a key client partner, delivering customised recruitment and retention approaches aligned to patient insights and study requirements
Collaborate with internal teams, including PRR specialists and operational functions, to ensure aligned and effective service delivery
Support the development and execution of multi‑channel recruitment and engagement solutions, including site‑specific strategies, digital outreach, and patient‑centred services
Monitor client feedback and performance metrics, including enrolment and engagement data, to identify opportunities for optimisation
Manage key markets as the primary point of contact, ensuring timely recommendations to support patient enrolment and retention
Drive continuous improvement across client service delivery, supporting innovative approaches that enhance patient experience and recruitment outcomes
Support budget development, contribute to Bid Defence meetings, and help retain patient recruitment and retention scope

You will have/be:

Bachelor’s degree in Business Administration, Marketing, Life Sciences, or a related field
Proven experience in client/ account management within the clinical research industry, managing multiple studies or client accounts
Direct experience supporting and analysing patient recruitment, retention, and/or site engagement strategies within clinical trials, with the ability to interpret enrolment and engagement metrics to optimise performance
Experience working cross functionally with Business Development, Clinical, and Operations teams to deliver study outcomes
Experience contributing to budget development, bid defence activities, and scope management
Willingness to travel as required (approximately 25%)

#LI-RD1

#LI-Remote

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Apply Now

Refine Your Search

client manager jobs in kingsclere, ham

Manager, Client Engagement

Internal Sales Coordinator

Project & Contract Coordinator

Cleaning Contract Manager - South Region

Area Support Manager - Oxfordshire and Bedfordshire- 12 month FTC

Personal Assistant/Office Manager

Regional Manager (Catering) - Oxfordshire/Berkshire

Senior Customer Success Manager

Key Account Manager

Client Account Manager

Caterlink - Operations Manager

Senior Product Manager

Contracts and Reporting Manager

Senior Client Success Manager

Services Project Manager

Technical Support Desk Agent

Senior Project Delivery Manager

Investment Delivery Manager

Transport Planner

Head of DofE Operations

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