Service coordinator Work, Jobs in Kingsnorth, Ken (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
8d
Contracts Co-ordinator
CC Cousins —Rochester
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Events Coordinator
SAFE ARMS —Gillingham
- £13 - £15 an hour
- Part-time
- Project management
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
Centre Coordinator
TCHC Group —Strood
- £25,000 - £27,000 a year
- Monday to Friday
- Administrative experience
- Travel
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Customer Service & Operations Coordinator
FM Conway —Sevenoaks
- Full-time
- Employee discount
Quick apply
10d
Customer Service Coordinator (Technical)
Hi Spec Motorsport Ltd —Dartford
- £27,000 - £29,000 a year
- Full-time
- Engineering
- Organisational skills
- In-person
- Free parking
Quick apply
9d
Utility Service Coordinator
M Group —Dartford
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
Travel Contracting Support & Product Coordinator
Albatross Travel Group —Aylesford
- £27,690 a year
- Full-time
- Hotel
- Contracts
- In-person
- Free parking
Quick apply
Office & Events Coordinator - 12 months
Siemens —Chatham
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
6d
Helpdesk Coordinator
AM Planned Maintenance Ltd —Canvey Island
- Up to £28,000 a year
- Full-time
- Microsoft Word
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d
MAPPA Administrator - Public Protection - East of England.
HM Prison & Probation Service —Basildon
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Databases
- Presentation skills
- Annual leave
- Employee discount
Health Improvement Coordinator
Medway Council —Chatham
- £26,654 a year
- Part-time
- Driving
- Travel
- Organisational skills
- Annual leave
Supply Chain Coordinator
The Fresh Produce Centre Ltd —Tonbridge
- Weekend availability
- Data analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Trusted Assessor
Ashley Care —Southend-on-Sea
- £13.50 an hour
- Weekend availability
- Computer skills
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
6d
Care Coordinator
Kinect Services —Rayleigh
- £32,000 - £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
Travel Coordinator
Albatross Travel Group —Aylesford
- £27,690 a year
- Full-time
- Hotel
- Contracts
- In-person
- Free parking
Quick apply
11d
Carers Service Coordinator (Maternity Cover)
Carers' Support East Kent —Whitstable
- £25,884 a year
- Hybrid work
- Travel
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Supply Chain Coordinator
zendbox —Paddock Wood
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Free parking
Quick apply
Insurance Works Administrator / Project Coordinator
Stanley James projects —Ingatestone
- £14 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Maintenance
- Construction experience
Quick apply
1d

I want to receive the latest job alerts for service coordinator in kingsnorth, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
8 days ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Salesforce
GCSE
Filing
Purchase order creation
Customer support
Customer interaction
Account management

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in kingsnorth, ken

Customer Service Coordinator

Contracts Co-ordinator

Events Coordinator

Centre Coordinator

Customer Service & Operations Coordinator

Customer Service Coordinator (Technical)

Utility Service Coordinator

Customer Liaison Officer/ Project Coordinator.

Travel Contracting Support & Product Coordinator

Office & Events Coordinator - 12 months

Helpdesk Coordinator

MAPPA Administrator - Public Protection - East of England.

Health Improvement Coordinator

Supply Chain Coordinator

Trusted Assessor

Care Coordinator

Travel Coordinator

Carers Service Coordinator (Maternity Cover)

Supply Chain Coordinator

Insurance Works Administrator / Project Coordinator

I want to receive the latest job alerts for service coordinator in kingsnorth, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected