Glass installer Work, Jobs in Kingston Upon Hull, Ery (with Salaries)

Field Installations Administrator
Wren —Barton-upon-Humber
- Customer service
- Data entry
- Free parking
- Employee discount
Quick apply
Administrator
Wren —Barton-upon-Humber
- Customer service
- Data entry
- Free parking
- Employee discount
Quick apply
2d

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Field Installations Administrator

Wren -
Barton-upon-Humber

Quick apply

Job details

Permanent

Benefits

Free parking
On-site gym
Employee discount
Referral programme
On-site parking

Qualifications

Supplier ordering
Purchase orders
Stock ordering
Customer service
Stakeholder liaison
Business processes
Microsoft Office Suite
Purchase order creation
Procurement support
Data entry
Accommodation booking
Purchasing
Customer interaction
Stock replenishment
Stock coordination
Supplier invoice processing

Full job description

About The Role

Join Wren as a Field Installations Administrator and enjoy an exceptional benefits package:

Free access to our onsite gym
Enjoy subsidised meals in our two fantastic restaurants
Free on-site parking
Staff discount on purchasing a kitchen after 1 years continuous employment!
Free annual eye tests as well as a contribution to new glasses
Refer a friend scheme
Quarterly bonus scheme

Main Responsibilities:

Manage and track stock orders for the Field Team, ensuring timely delivery and issue resolution.
Verify and process invoices for payment.
Maintain proactive communication and provide solutions to support the Field Team.
Identify and report process issues affecting the customer journey, recommending improvements.
Log and share product feedback from the Field Team with key stakeholders.
Communicate with installers for updates and customer installation surveys.
Record IT, PPE, and equipment requirements for Field Teams and installers.
Monitor and report installer performance, audits, and FIRA visits.
Manage FIM chargebacks, SLA adherence, and appeal requests.
Oversee installer investigations and provide performance feedback to stakeholders.
Arrange accommodation and raise purchase orders as needed.
Maintain accurate records, reports, and data entry.

You must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System

About You

Maintain an efficient, organised approach to all tasks whilst ensuring a world class level of customer experience.
Passionate with the ability to take ownership of your own work, and confidently resolve issues where required.
Ability to effectively organise and prioritise your work.
Ability to multitask along with effective diary management
Experience with Microsoft packages.

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms and winning multiple awards including the UK’s Number 1 place to work!

This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

Quick apply

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