Technology solutions professional Work, Jobs in Kingston Upon Hull, Ery (with Salaries)

1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
1st Line Support Technician
Tevalis —Kingston upon Hull
- £28,000 a year
- Weekend availability
- Hospitality
- Software troubleshooting
- In-person
- Free parking
- Employee assistance programme
Quick apply
LMS Administrator
Kingspan Data Solutions —Kingston upon Hull
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Quick apply
Production Operative - Warehouse (Seg1)
Siemens Gamesa —Kingston upon Hull
- Weekend availability
- Organisational skills
- Warehouse experience
5d
Advanced ICT Technician
North East Lincolnshire Council —North East Lincolnshire
- £41,771 a year
- Full-time
- Azure
- Café
12d
IS Technical Support
Tate Europe —Kingston upon Hull
- Full-time
- Azure
- Customer service
- Windows
Quick apply
1d
Business Admin
Adept Systems (HULL) Ltd —Kingston upon Hull
- £26,437 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
8d
System Delivery Technician
Tevalis —Kingston upon Hull
- £29,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Offshore Wind Turbine Technician - Lynn and Inner Dowsing (Grimsby)
Siemens Gamesa —Grimsby
- 8 hour shift
- Microsoft Office
- In-person
1d
Intermediate Draughtsperson
Wood —Kingston upon Hull
- Full-time
- Hybrid work
- CAD
- Computer skills
- Communication skills
- Annual leave
- Life insurance
Sales Representative - Lubricants Yorkshire Region
NCH Europe —Kingston upon Hull
- £30,000 a year
- Full-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Portal Support Specialist
CPM Holdings, Inc. —Brough
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
13d
Retail Assistant
Holland & Barrett —Beverley
- £13.17 an hour
- Part-time
- Store discount
- Annual leave
7d
Learning Technologist
HULL COLLEGE GROUP —Kingston upon Hull
- £31,795 a year
- Full-time
- English
- IT
- Teaching
- Annual leave
4d
Complex Wound Specialist
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee discount
Timekeeping & Workforce Systems Manager
Siemens Gamesa —Kingston upon Hull
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee discount
Graduate IT & Automation Engineer (AI / Microsoft 365)
Jotun Group —Flixborough
- Full-time
- Bachelor's degree
- SharePoint
- Communication skills
Product Delivery Manager
Boomerang Digital —Hessle
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Project management
- Travel
- Flexitime
- Work from home
Quick apply
4d
Account Manager (Sports Medicine)
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Sales
- Travel
- Business
- Annual leave
- Employee discount

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technology solutions professional jobs near kingston upon hull, ery

1st Line Support Engineer

The Spencer Group
Kingston upon Hull

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
GCSE
Windows
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Description of Role

Working within the Layer8 Service Desk team, you will provide 1st line IT support to customers and internal users, delivering professional, friendly and efficient technical assistance across a range of technologies.

You will be responsible for resolving day-to-day incidents and requests, maintaining accurate ticket records and escalating issues to 2nd or 3rd line support where required. The role requires strong communication, a willingness to learn and a commitment to delivering excellent customer service.

Layer8 operates using ITIL-based service management principles with a strong focus on continual service improvement, knowledge sharing and personal development. Engineers are encouraged to learn from escalated incidents, use internal knowledge bases and training resources and become an active part of the solution.

Responsibilities

Respond to customer incidents, service requests and technical queries via phone, email and ticketing systems.
Provide 1st line support for Windows devices, Microsoft 365, user accounts, printers, mobile devices and standard business applications.
Accurately log, prioritise and manage support tickets in line with service desk procedures.
Escalate complex issues to 2nd or 3rd line support with clear troubleshooting notes and supporting information.
Maintain regular communication with customers and provide updates on ticket progress.
Assist with device builds, onboarding/offboarding users, asset management and stock control.
Follow documented processes, contribute to knowledge base documentation and support continual service improvement initiatives.
Learn from escalated incidents and actively develop technical capability through training and shared knowledge.

Person Specification

Strong communication and customer service skills.
Good understanding of Windows operating systems and Microsoft 365.
Logical approach to troubleshooting and problem solving.
Ability to follow procedures and maintain accurate documentation.
Positive attitude with a willingness to learn and improve.
Ability to work effectively within a busy team environment.
Basic understanding of networking concepts including TCP/IP, Wi-Fi and DNS.
Awareness of ITIL v3 service management principles desirable.

Qualifications & Experience

Essential

GCSE (or equivalent) in English and Mathematics.
Relevant IT qualification, certification or demonstrable technical experience.

Desirable

Experience working within an IT support or MSP environment.
Microsoft, CompTIA or ITIL certifications.
Basic experience with Microsoft 365 administration and endpoint support.
Full UK Driving Licence.

Benefits:

Free parking
On-site parking

Work Location: In person

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technology solutions professional jobs in kingston upon hull, ery

1st Line Support Engineer

1st Line Support Engineer – Layer8

1st Line Support Technician

LMS Administrator

Production Operative - Warehouse (Seg1)

Advanced ICT Technician

IS Technical Support

Business Admin

System Delivery Technician

Offshore Wind Turbine Technician - Lynn and Inner Dowsing (Grimsby)

Intermediate Draughtsperson

Sales Representative - Lubricants Yorkshire Region

Portal Support Specialist

Retail Assistant

Learning Technologist

Complex Wound Specialist

Timekeeping & Workforce Systems Manager

Graduate IT & Automation Engineer (AI / Microsoft 365)

Product Delivery Manager

Account Manager (Sports Medicine)

I want to receive the latest job alerts for technology solutions professional in kingston upon hull, ery

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