Call centre Work, Jobs in Kingston Upon Hull (with Salaries)

Customer Service Agent
DNA Payments —Kingston upon Hull
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Inbound Sales & Service Advisor
Clearanswer —Kingston upon Hull
- £23,829 - £25,038 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
2d
Customer Service Advisor
Quickline Communications —Kingston upon Hull
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Telemarketing Executive
Ideal Heating —Kingston upon Hull
- Full-time
- Customer service
- Salesforce
- In-person
- Free parking
Quick apply
6d
Telesales Advisor
Ellgia Limited —Scunthorpe
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
2d
Sample Collector/Phlebotomist
Eurofins UK Forensic Services —Kingston upon Hull
- Part-time
- Driving
Quick apply
Door to Door - Sales Executive
Verisure Services (UK) Limited —Hessle
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

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Warehouse Operative
Middlegate Europe Ltd —Kingston upon Hull
Minimum 1-2 years experience driving forklifts. Reach and VNA truck licence desirable. Scanning goods in and out using a bar-code scanner system.
£26,730 a year
Quick apply
1d
Fruit & Vegetable Preparer / Packer
Turner & Price Ltd —Kingston upon Hull
Keywords:* Fruit & Vegetable, fruit & vegetable preparer, fruit preparer, vegetable preparer, prepping, food preparation, mid shift, fruit & vegetables packer,…
£26,755 - £27,255 a year
Quick apply
10h

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Customer Service Agent

DNA Payments -
Kingston upon Hull

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Customer service
B2B
Root cause analysis
Communication skills

Full job description

About us

Since launching in 2018, DNA Payments has become one of the UK’s largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting-edge POS systems to powerful payment gateway, ecommerce and in-app solutions.

Recognised by Beauhurst as one of the UK’s top 50 fintech innovators, we’re reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by £100 million in Private Equity funding from Alchemy, we process £1.2+ billion in payments every month for over 60,000 merchants across the UK and Europe.

With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we’re scaling rapidly. Join us on our journey to redefine the future of payments.

Role Summary

We’re looking for a Customer Service Agent to join our growing team based in Hull. Reporting to the Customer Services Team Leader, your main responsibility will be to manage day-to-day customer enquiries and aim for first-contact resolution.

You’ll be part of a highly motivated, supportive team within a fast-growing business, working alongside colleagues who genuinely care about delivering a great customer experience.

Reporting into: Customer Services Team Leader
Working hours: 37.5 - Hours ranging from 0800-2300 Monday-Sunday
Working location: Hull

Key Responsibilities:

Responding to customers’ queries via telephone, email and online chat.
Dealing with, but not limited to, billing enquiries, technical issues, swapping / ordering terminals, product logistics, ordering stock.
Achieving your KPI’s and SLA’s to provide our customers with the highest level of customer service and support.
Working on systems such as Salesforce, online telephony platforms and other software to support our customer base.

Competencies

Previous experience in a customer service/ call centre role would be advantageous. Call centre experience is not mandatory.
An interest in business and providing the highest level of customer service.
A willingness to learn and be accountable for your success and development.
Previous exposure to our operating systems would be an advantage but full training and support will be given.
Good communication and listening skills.

Skill/Technical

Troubleshooting and root cause analysis within a similar industry would be an advantage
Exposure to the products and systems we use would be an advantage. (PAX Store/Noetica/OCC/Salesforce/ODIN/Kibana)
Ability to take ownership of customer cases/ escalations and handle through to resolution.
Experience of working in a fast paced, business to business environment working successfully within SLA’s and deadlines.

About You:

A keen interest in people, business, and technology.
High level written, communication and listening skills are essential.
Previous exposure to our operating systems would be an advantage.
A passion for client outcomes.

What’s in it for you?

You’ll work with a collaborative team and join a fast-growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.

25 days holiday per year
Private Medical
Life Assurance
Cycle to work scheme
Access to self-learning platform - Bookboon
Income Protection
Workplace Pension
Employee Assistance Programme

Educate, Discover & Inspire

At DNA Payments, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and promote an inclusive environment where all employees feel valued, respected, and empowered.

Join us in creating a workplace that reflects the diverse world and customers we serve.

Quick apply

Refine Your Search

call centre jobs in kingston upon hull

Customer Service Agent

Inbound Sales & Service Advisor

Customer Service Advisor

JUNIOR SALES CONSULTANT

Telemarketing Executive

Telesales Advisor

Sample Collector/Phlebotomist

Door to Door - Sales Executive

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