Senior building services Work, Jobs in Kingston Upon Hull (with Salaries)

Customer Care Performance Manager
Sanctuary Group —Kingston upon Hull
- £45,627 - £48,029 a year
- Weekend availability
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
8d
Operations Manager
Concept Sliding Solutions Ltd —Kingston upon Hull
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Quick apply
7d
Senior Residential Support Worker
QW ACCOMMODATION LTD —Kingston upon Hull
- £15.00 - £15.50 an hour
- Part-time
- Care plans
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Store Manager
Home Bargains —Kingston upon Hull
- £41,955 a year
- Part-time
- Leadership
- Communication skills
- Store discount
- Annual leave
Quick apply
8d
HR Manager UK (Part-Time)
Brinkman (Horticultural Service) UK Ltd —Beverley
- £45,000 - £52,000 a year
- Part-time
- Management
- Supervising experience
- Human resources
Quick apply
7d
Senior Care Assistant
Bupa —Kingston upon Hull
- Up to £14.51 an hour
- Full-time
- Care plans
- Leadership
- Employee discount
- Gym membership
Quick apply
6d
Senior Commercial Manager
Dragados —Immingham
- Full-time
- Contracts
Quick apply
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Kingston upon Hull
- Full-time
- Hybrid work
- Communication skills
Operations Director
Caterlink —Kingston upon Hull
- Full-time
- Hospitality
- Contracts
- Leadership
- Employee discount
Quick apply
8d
Lettings Assistant Manager
Philip Bannister & Co —Hessle
- Full-time
- CRM software
- Sales
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
14d
Senior Production Artist
Schawk UK Limited —Kingston upon Hull
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
6d
Graduate Management Trainee - Hull
Enterprise Mobility —Kingston upon Hull
- Full-time
- Sales
- Customer service
- Bachelor's degree
Senior Cover Supervisor
Delta Academies Trust —Kingston upon Hull
- £29,540 - £32,061 a year
- Full-time
- School
Dispensing Store Manager (medium store)
Boots —Kingston upon Hull
- Weekend availability
- Customer service
- Retail management
- Leadership
- Free parking
- Annual leave
14d
Nightclub Cleaner
Hull University Students' Union —Kingston upon Hull
- £15 an hour
- Customer service
- University
- In-person
- Store discount
Quick apply
Sales Manager
Peel Ports —Barrow-Upon-Humber
- Business development
- Communication skills
- Negotiation
- Employee assistance programme
Bailiff
HM Courts & Tribunal Service —Grimsby
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
Account Director
Caterlink —Kingston upon Hull
- Full-time
- Hospitality
- Contracts
- Leadership
- Employee discount
Quick apply
8d
Marketing & Bookings Manager
Concrete Youth —Kingston upon Hull
- £17,500 a year
- Part-time
- Hybrid work
- Sales
- Social media management
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
13d

I want to receive the latest job alerts for senior building services in kingston upon hull

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior building services jobs near kingston upon hull

Customer Care Performance Manager

Sanctuary Group -
Kingston upon Hull

Quick apply

Job details

Full-time
£45,627 - £48,029 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service
Analysis skills
Continuous improvement
IT
Leadership
Communication skills

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Customer Care Performance Manager – Housing

Customer Hub, Francis Street, Hull

£45,627 – £48,029 per year

40 hours per week – Predominantly Monday to Friday – with a flexible approach required for evenings and weekends

We are seeking a Customer Care Performance Manager to join our Customer Hub team in Hull. The Customer Hub manages inbound customer contact relating to repairs, incidents, and general housing enquiries.

This is an exciting opportunity for an experienced leader to drive performance, efficiency and continuous improvement across a high-volume contact centre operation. You will take ownership of operational performance across your region, ensuring delivery against KPIs, improving processes, and supporting the development of high-performing teams. This role requires strong leadership, analytical thinking, and the ability to drive change, ensuring excellent customer outcomes and service delivery.

The role of Customer Care Performance Manager – Housing will include:

Managing operational performance across teams, ensuring delivery against KPIs including call handling, resolution and satisfaction
Analysing performance data, identifying trends and implementing improvements
Ensuring resources are effectively allocated to meet demand
Leading and developing Team Leaders and wider teams
Producing performance reports and providing insights to senior management
Driving service improvements and operational efficiency
Managing recruitment, performance and development of staff
Building relationships with internal and external stakeholders
Supporting system and process improvements
Contributing to wider strategic projects

Skills and experiences:

Proven experience in a similar leadership role
Strong experience managing and motivating teams
Experience in a contact centre or customer service environment
Proven ability to drive performance and process improvements
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills
Ability to manage multiple priorities and meet deadlines
Knowledge of housing or related services
Strong IT and data analysis capability

Why work for us?

We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Role salary is £45,627 (rising to £48,029 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 29 June 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent illegal working.
Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

senior building services jobs in kingston upon hull

Customer Care Performance Manager

Operations Manager

Senior Residential Support Worker

Senior Customer Service Advisor

Store Manager

HR Manager UK (Part-Time)

Senior Care Assistant

Senior Commercial Manager

Senior/Principal Consultant – Fraud Risk Services

Operations Director

Lettings Assistant Manager

Senior Production Artist

Graduate Management Trainee - Hull

Senior Cover Supervisor

Dispensing Store Manager (medium store)

Nightclub Cleaner

Sales Manager

Bailiff

Account Director

Marketing & Bookings Manager

I want to receive the latest job alerts for senior building services in kingston upon hull

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected