Customer experience manager Work, Jobs in Kirk Smeaton, Nyk (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
First Line Manager
TJX Europe —Knottingley
- Overtime
- Leadership
- Employee discount
Merchandiser - Pontefract
Smiths News —Pontefract
- £14.24 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Annual leave
Area Manager
Lidl —York
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
10d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Doncaster
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Barista - Store# 59875, Pontefract - A1 Southbound DT
Starbucks —Pontefract
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Administrator
Castleford College —Castleford
- £28,316 - £29,754 a year
- Part-time
- Data entry
- Organisational skills
- Front desk
- Annual leave
Continuous Improvement Manager
GXO Logistics —Leeds
- Up to £65,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
10d
House Manager
Pontefract Golf Club —Pontefract
- £30,000 - £35,000 a year
- Weekend availability
- Bar
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
1d
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
8d
Yard Team Manager
Marshalls PLC —Pollington
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
Office Manager & Exhibitions/Events Coordinator
Phoenox Textiles Ltd —Huddersfield
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
1d
Business Development Manager
Moran Logistics —Doncaster
- Up to £45,000 a year
- Full-time
- Business development
- Project management
- In-person
- Free parking
Quick apply
9d
Warehouse Line Manager
PRL Logistics —Doncaster
- £15.50 an hour
- Full-time
- Supervising experience
- Continuous improvement
- Quality control
- Free parking
Quick apply
8d
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
8d
Operations Centre Manager
PHSGroup —Pontefract
- Overtime
- Continuous improvement
- Training & development
- Leadership
- Free parking
- Employee discount
Area Care Manager
Helping Hands —Leeds
- £55,000 - £80,500 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Area Manager
Amazon UK Services Ltd. —Doncaster
- Full-time
- English
- Continuous improvement
- Team management
Operations Manager
Britsafe Limited —Leeds
- £47,000 a year
- Full-time
- Computer literacy
- Team management
- Travel
Merchandiser - Doncaster
Smiths News —Doncaster
- £14.24 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Annual leave

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Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

customer experience manager jobs in kirk smeaton, nyk

Customer Success Manager

First Line Manager

Merchandiser - Pontefract

Area Manager

Area Manager, Customer Fulfillment

Barista - Store# 59875, Pontefract - A1 Southbound DT

Administrator

Continuous Improvement Manager

House Manager

Customer Operations Support Manager

Yard Team Manager

Office Manager & Exhibitions/Events Coordinator

Business Development Manager

Warehouse Line Manager

Operations and Customer Experience Manager

Operations Centre Manager

Area Care Manager

Area Manager

Operations Manager

Merchandiser - Doncaster

I want to receive the latest job alerts for customer experience manager in kirk smeaton, nyk

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