Claims advisor Work, Jobs in Kirkham, Lan (with Salaries)

Claims Advisor - Preston
Homeserve —Preston
- £28,000 a year
- 12 hour shift
- Hybrid work
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
6d
Service Advisor
Arnold Clark —Preston
- £0.01 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
6d
Customer Service Advisor - Claims Team
24|7 Home Rescue —Burnley
- £24,784.50 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Water Analyst
Inspired —Kirkham
- Full-time
- Remote
- CRM software
- Microsoft Excel
- English
- Life insurance
Parts Advisor
HB Panelcraft Ltd —Preston
- Full-time
- Bilingual
- Maintenance
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Customer Sales Advisor
Halfords —Blackpool
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
6d
Returns and Aftersales Advisor (Part-time)
Winstanleys Pramworld —Wigan
- From £13 an hour
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
11d
Customer Service & Sales Support
Dometic —Clitheroe
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d

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Claims Advisor - Preston

Homeserve -
Preston

Quick apply

Job details

Permanent
£28,000 a year
6 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Employee discount
Paid volunteer time
On-site parking

Qualifications

Customer service
Plumbing

Full job description

About The Role

HomeServe is currently recruiting for Claims Advisors to join our busy Claims Department at our Preston site (PR2 9NZ) with the start date of 20th July 2026.

Salary: £28,000 per year with opportunities for progression as you develop within HomeServe

Contract: Permanent, Full-time (40 hours per week)

Shifts are 8.5 hours per day, scheduled between the operational hours of 7am – 10pm, Monday to Sunday (including Public Holidays).

This is a fully flexible role based in our Contact Centre, working 40 hours per week on a 12-week rotating shift pattern. To help support a healthy work-life balance, the Rota is designed so that your shifts have no more than:

2 out of 12 weeks with a shift end time between 8pm and 10pm
3 full weekends across the 12 weeks

Where will I work?

Whilst you will be required to work full-time from our Preston site (PR2 9NZ) during your probation period. Once you have successfully passed probation, you will be eligible for our hybrid working model (currently 2 days at home and 3 days in office). When the time comes, we will do our best to schedule late shifts and weekends to be worked from home, wherever possible.

About You

Who is HomeServe looking for?

We’re looking for enthusiastic and empathetic individuals to join our team as Claims Advisors. In this role, you’ll be part of a vibrant, supportive team, helping customers with both claims and general service enquiries. You’ll take the time to understand each customer’s needs, whether that’s progressing a claim or resolving a query, and aim to provide the right solution first time.

For example, if a customer’s boiler breaks down, you’ll take ownership from the outset - handling the claim, organising an engineer visit, and ensuring the issue is resolved as quickly and smoothly as possible. You’ll also support customers with a wide range of everyday queries, making sure they feel supported whenever they reach out to us. With ongoing training, you’ll develop strong knowledge of our products, systems, and regulatory processes, enabling you to deliver a confident, seamless experience across every interaction.

To join us as a Claims Advisor, you do not need a specific background or qualifications. All we ask is that you have some previous customer service experience and the following attributes:

Resilient – able to stay calm and professional in challenging situations
A great listener, who can understand what our customers need
Eager to learn all about our products and processes
Dedicated to providing excellent customer service
Detail-focused, so you can follow our processes correctly
Able to use a computer, so you can get to grips with our software and systems
Someone who enjoys working in a fast-paced, supportive, and fun environment

We will teach you everything else. Our comprehensive training programme is designed to set you up for success. This is a fantastic opportunity to join a growing business and start building your career, with hands-on support, ongoing training, and great rewards along the way.

About Us

What can HomeServe offer me?

22 days' holiday (rising to 25), with the opportunity to buy extra days. Plus, take 2 paid days to volunteer for a charity of your choice
Access to hundreds of discounts via ORB – Our Recognition & Benefits platform, plus interest-free tech purchasing, Salary Finance, mortgage advice, and more (subject to eligibilty)
Free HomeServe policy – giving you peace of mind at home
Pension scheme to support your future
Health & wellbeing benefits including Paycare for Work, Virtual GP access, Will Writing support, Care Concierge, and our Employee Assistance Programme
Free onsite parking and great links to local public transport
Cycle to Work Scheme
Free toast and refreshments to keep you fuelled throughout the day

Who is HomeServe?

With over 30 years’ experience in looking after UK homes, HomeServe is one of the country’s leading home assistance providers. From home cover and new boilers to one-off repairs, we are always looking for ways to deliver better care to our customers.

Our expert teams are here to help with plumbing and drainage, boilers and heating, electrics, and even kitchen appliances. Whether it is a scheduled service, a one-off repair, or a full installation, our Home Experts are ready to get the job done – quickly, safely, and with care.

What happens next?

If your CV is shortlisted, you will receive a call from us within 72 hours of applying to discuss your application further.

In-Person Interviews will begin on 8th June 2026, and if you are offered and accept the role, your induction training will start on 20th July 2026.

Quick apply

Refine Your Search

claims advisor jobs in kirkham, lan

Claims Advisor - Preston

Service Advisor

Customer Service Advisor - Claims Team

Water Analyst

Parts Advisor

Customer Sales Advisor

Returns and Aftersales Advisor (Part-time)

Customer Service & Sales Support

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