Field agent Work, Jobs in Kirklees, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
10d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Call Centre Agent Bank
Fortrea —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Customer Service Agent
Raisin —Manchester
- Hybrid work
- English
- Microsoft Office
- Financial services
Freelance Sales & Partnerships Agent (Creative Workshops & Events)
Atelier Hub —Leeds
- From £1,200 a month
- Hybrid work
- Sales
- Customer service
- Driving
- Flexible schedule
Quick apply
3d
Customer Relations Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £30,000 a year
- Full-time
- Customer service
- Travel
- Computer skills
- Free parking
- Annual leave
3d
Service Manager
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Bar
14d
Door to Door Representative
Sharp Sales Solutions Ltd —Manchester
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Annual leave
Quick apply
18h
Property Valuer
Crucible Homes Estate Agency —Rotherham
- £26,500 - £28,500 an hour
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Quick apply
Trainee Accounts Assistant
Northern Estate Agencies Limited —Leeds
- £24,500 a year
- Full-time
- Customer service
- Communication skills
Quick apply
13d
Home Improvement Officer
Bury Council —Bury
- £35,412 - £38,220 a year
- Full-time
- Customer service
- Travel
- Organisational skills
Field Engineer Manager
Vishay Precision Group —Shipley
- Full-time
- Microsoft Powerpoint
- Management
- English
- Free parking
- Annual leave
Quick apply
4d
Account Manager Capital Sales - North West & North Wales Territory
Baxter —Stockport
- Sales
- Computer literacy
- Microsoft Office
- Annual leave
Business Development Manager
The Auction Company —Leeds
- £72,000 - £144,000 a year
- Remote
- Sales
- Flexible schedule
Quick apply
Specialist, Client Operations
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Wastewater Adoptions Site Inspector (North)
Leep Utilities —Salford
- Microsoft Office
- Construction
- In-person
- Annual leave
Quick apply
Senior Web Delivery Executive
Stowe Family Law —Leeds
- £36,000 - £42,000 a year
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Bereavement leave
Marketing Executive
This Solid Ground —Manchester
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
3d
Outbound Sales Agent / Telesales Executive
Leodis Coffee Ltd —Leeds
- £26,000 - £28,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
PLM Expert
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Relocation assistance

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

field agent jobs in kirklees, wyk

Revenue Protection Officer

JUNIOR SALES CONSULTANT

Call Centre Agent Bank

Customer Service Agent

Freelance Sales & Partnerships Agent (Creative Workshops & Events)

Customer Relations Consultant (Holiday Travel)

Service Manager

Door to Door Representative

Property Valuer

Trainee Accounts Assistant

Home Improvement Officer

Field Engineer Manager

Account Manager Capital Sales - North West & North Wales Territory

Business Development Manager

Specialist, Client Operations

Wastewater Adoptions Site Inspector (North)

Senior Web Delivery Executive

Marketing Executive

Outbound Sales Agent / Telesales Executive

PLM Expert

I want to receive the latest job alerts for field agent in kirklees, wyk

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