Assistant coach Work, Jobs in Knowsley (with Salaries)

Customer Experience & Quality Coach
Direct Accident Management Ltd —Burscough
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
3d
GP Assistant
Shevington Surgery —Standish
- £14.20 an hour
- Full-time
- IT
- In-person
- Communication skills
- Sick pay
Quick apply
11d
Sports Apprentice – Primary PE & School Sport (Liverpool & Knowsley)
Happy Hedgehog Sports —Liverpool
- £16,640 - £22,000 a year
- Overtime
- Organisational skills
- In-person
- Leadership
Quick apply
4d
Occupational Therapist
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £32,073 - £39,043 a year
- Full-time
- Rehabilitation centre
4d
Assistant General Manager
JDGYMS —Liverpool
- Full-time
- Management
- Employee discount
Quick apply
Retail Assistant (Athlete) - FT 40H - Liverpool Edge Lane
Nike —Liverpool
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
10d
Retail Customer Service - 30 Hours
Betfred —Liverpool
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
9d
Psychology Graduates
Transitional Rehabilitation Unit —Haydock
- Call to connect
- Doctoral degree
- Psychology
Assistant Operations Manager - Lefties Liverpool
INDITEX —Liverpool
- Full-time
- Sales
- Employee discount
Quick apply
1d
Assistant Manager - UK
Zizzi —Liverpool
- £31,800 - £33,500 a year
- Restaurant
- Employee assistance programme
- Employee discount
14d
Scrum Master
Barclays —Knutsford
- Agile
Retail Training Assistant
Lawrence Hunt & Co LTD —Preston
- From £14.25 an hour
- Part-time
- Travel
- Human resources
- In-person
- Store discount
- Employee discount
Quick apply
Insider Threat Intelligence Analyst
Barclays —Knutsford
- Analysis skills
1d
Store Manager - Cheshire Oaks (Full-Time)
Pandora Jewelry —Ellesmere Port
- Full-time
- Sales
- Communication skills
- Employee discount
Duty Operations Manager
Edu-Lettings UK Ltd —Wigan
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Store Manager
LACOSTE —Ellesmere Port
- £30,000 - £33,000 a year
- Full-time
- Sales
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
General Manager
JDGYMS —Preston
- Full-time
- Management
- Employee discount
Quick apply
Assistant Store Manager (Full-Time)
Pandora Jewelry —Wigan
- £31,725 - £38,400 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Assistant Manager
KFC Queensferry - Station Road —Deeside
- £31,415 a year
- Full-time
- Restaurant
- Employee discount
Supervisor
Savers —Warrington
- £13.50 an hour
- Weekend availability
- Employee assistance programme
- Sick pay

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Customer Experience & Quality Coach

Direct Accident Management Ltd -
Burscough

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Quality assurance
Communication skills

Full job description

Customer Experience & Quality Coach

Location: Burscough, Ormskirk

Salary: Competitive

Contract Type: Permanent

Position Type: Full Time Monday to Friday

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are seeking an experienced and empathetic Customer Experience & Quality Coach to support the standard of customer interactions across our business. This role will play an important part in ensuring our customers receive consistently high-quality, professional, and compassionate service.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.

Responsibilities to include:

· Call Monitoring & Quality Review — conducting regular call audits to assess service standards, identify strengths and development areas, ensure compliance with internal processes, and maintain a consistent customer experience across the team.

· Coaching & Development — providing structured feedback, one‑to‑one coaching sessions and ongoing support to help team members improve performance, build confidence and develop the skills needed to deliver high‑quality outcomes.

· Recognition & Performance Tracking — monitoring individual and team performance metrics, recognising achievements, reinforcing positive behaviours and ensuring targets, KPIs and service levels are consistently met.

· Quality Assurance & Continuous Improvement — analysing trends, identifying process gaps, recommending improvements and implementing best‑practice initiatives to enhance efficiency, accuracy and overall service delivery.

About You:

· Experience in quality assurance, call coaching, customer experience or training, with the ability to assess performance and drive service standards

· Strong understanding of customer service excellence and how to embed best practice across teams

· Exceptional communication and interpersonal skills, with the ability to build rapport and influence positively

· Skilled in delivering constructive, motivating and supportive feedback that encourages improvement

· Highly organised with strong attention to detail and accurate record‑keeping to support compliance and performance tracking

What we offer in return:

A competitive salary
22 days holiday + your Birthday off + plus 8 bank holidays.
Income protection, dental plan, critical illness cover & death in service cover
Employee Assistant Programme.
Workplace pension scheme.
Free onsite parking
The opportunity to develop a rewarding and successful career

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

assistant coach jobs in knowsley

Customer Experience & Quality Coach

GP Assistant

Sports Apprentice – Primary PE & School Sport (Liverpool & Knowsley)

Occupational Therapist

Assistant General Manager

Retail Assistant (Athlete) - FT 40H - Liverpool Edge Lane

Retail Customer Service - 30 Hours

Psychology Graduates

Assistant Operations Manager - Lefties Liverpool

Assistant Manager - UK

Scrum Master

Retail Training Assistant

Insider Threat Intelligence Analyst

Store Manager - Cheshire Oaks (Full-Time)

Duty Operations Manager

Assistant Store Manager

General Manager

Assistant Store Manager (Full-Time)

Assistant Manager

Supervisor

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