Head of customer experience Work, Jobs in Lakenheath, Sfk (with Salaries)

Operations Manager
Alfred G Pearce —King's Lynn
- £55,000 - £65,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
Quick apply
Full Time Trainee Sales and Marketing Staff
Norfolk Glazing Solutions Ltd —King's Lynn
- £400 - £2,000 a week
- Full-time
- No experience needed
- English
- In-person
Quick apply
Account Management Lead
Beyond Co —Newmarket
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
13d
Admissions Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Research
- University
- Annual leave
- Employee discount
5d
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Merchandising
- Free parking
- Annual leave
Quick apply
Global Head of Marketing
Treatt —Bury St. Edmunds
- Full-time
- Hybrid work
- Marketing
- No degree
- Leadership
Facilities and Maintenance Coordinator
Kalsec —Mildenhall
- Continuous improvement
- Travel
- Mechanical knowledge
Quick apply
Logistics Business Intelligence Lead
Deanta UK Ltd —Ely
- From £40,000 a year
- Full-time
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
International Sales Executive
Learning Resources Ltd —King's Lynn
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Employee discount
Quick apply
6d
Online Manager
ASDA —Bury St. Edmunds
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Management Accountant
Beyond Co —Newmarket
- £40,000 - £47,000 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Work from home
Quick apply
Accounts Assistant - Cambridge
Encore —Cambridge
- £28,000 a month
- Hybrid work
- Microsoft Word
- Writing skills
- Communication skills
Quick apply
8d
Sales & Business Development Manager
Exheat —Watton
- Full-time
- CRM software
- Business development
- Presentation skills
Quick apply
11d
Head of Finance and Treasury
Freebridge Community Housing —King's Lynn
- £93,012 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
3d
Counselling and Partnerships Administrator
Petals - The Baby Loss Counselling Charity —Cambridge
- £26,227 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Writing skills
- Free parking
- Work from home
Quick apply
3d
Mortgage Case Manager
The Cambridge Building Society —Cambridge
- £28,000 a year
- Full-time
- Hybrid work
- Basic maths
- Mentoring
- Financial services
- Free parking
- Profit sharing
Quick apply
1d
Branch Manager - King's Lynn
GoldUnion Nexus —King's Lynn
- £30,000 a year
- Full-time
- No experience needed
- Financial services
- In-person
- Paid training
- Annual leave
Quick apply
Sales Host
Everlast Gyms —Cambridge
- Part-time
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Marketing Manager
Exheat —Watton
- £40,000 - £50,000 a year
- Full-time
- Social media management
- Quality control
- Travel
- Sick pay
Quick apply

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head of customer experience jobs near lakenheath, sfk

Operations Manager

Alfred G Pearce -
King's Lynn

Quick apply

Job details

Full-time
£55,000 - £65,000 a year

Qualifications

Succession planning
Non-conformance investigation
Operations management
Pre-start equipment checks
Quality control within general manufacturing industry
Performance management
Food safety and hygiene regulations
Product development
Continuous improvement
Continuous improvement cycles oversight
Quality control
Risk management
Equipment pre-use inspection
Professional development mentoring
Training & development
Root cause analysis
Leadership
Team motivation leadership
Operations leadership experience

Full job description

As Operations Manager, you will provide visible and effective leadership across the factory, ensuring the daily production plan is delivered safely, efficiently, and cost-effectively.

You will lead and develop a high-performing team, drive operational improvements, and ensure full compliance with quality, technical, food safety, health and safety, and legal requirements. Working closely with the Head of Operations and wider leadership team, you will play a critical role in delivering sustainable operational performance and supporting the continued success of the business.

Key ResponsibilitiesSafety Leadership

Create and maintain a strong safety-first culture through visible leadership and positive example.
Ensure the safe operation of manufacturing activities at all times.
Complete and verify equipment pre-start checks and ensure corrective actions are implemented.
Act as Incident Controller during planned and emergency evacuations.
Lead accident and incident investigations, identifying root causes and implementing corrective actions.
Promote near-miss reporting and proactive risk management.
Ensure manufacturing risk assessments remain current, effective, and compliant.

Operational Performance

Deliver the daily production plan safely, efficiently, and in line with agreed standards.
Lead Daily Operations Reviews and Production Productivity Tier meetings.
Ensure effective labour deployment and resource planning.
Monitor and improve key performance indicators, including:
Labour variance
Yield performance
Material variance
Schedule adherence
Waste reduction
Ensure accurate production reporting and effective shift handovers.
Escalate operational risks and planning concerns where appropriate.
Drive a culture of continuous improvement across all areas of responsibility.

Leadership & People Development

Lead, coach, motivate, and develop a high-performing production team.
Conduct regular one-to-one meetings, performance reviews, and development discussions.
Manage attendance, absence, performance, disciplinary matters, and colleague welfare in a fair and consistent manner.
Ensure colleagues receive appropriate training and development opportunities.
Support recruitment, succession planning, and talent development initiatives.
Build a positive, inclusive working environment aligned with company values and behaviours.
Effectively communicate business objectives, performance updates, and key messages.
Encourage colleague engagement, involvement, and continuous feedback.

Quality, Compliance & Standards

Ensure the highest standards of food safety, quality, hygiene, GMP, and legal compliance are maintained.
Maintain audit readiness at all times.
Ensure technical procedures and documentation are completed accurately and on time.
Investigate non-conformances and implement effective corrective and preventative actions.
Ensure all products meet customer and company specifications before leaving site.
Oversee equipment condition audits and ensure issues are addressed promptly.

New Product Development

Support and lead operational trials to achieve required performance, quality, cost, and compliance objectives.
Drive operational readiness and ownership from trial stage through to full production launch.

Business Leadership

Work collaboratively with the Head of Operations and wider leadership team to achieve site objectives.
Share best practice across departments and shifts.
Support operational change programmes and site improvement projects.
Provide leadership cover during periods of absence where required.
Translate business objectives into clear and actionable plans for the production team.

About You

To be successful in this role, you will be a confident people leader with a proven track record of delivering results within a manufacturing, food production, or FMCG environment.

You will bring:

Proven leadership experience within manufacturing, food production, or FMCG.
Strong people management, coaching, and team development skills.
A passion for operational excellence and continuous improvement.
Excellent problem-solving, communication, and decision-making abilities.
Sound understanding of Health & Safety, Quality, Food Safety, and GMP standards.
Experience managing production performance and operational KPIs.
The ability to influence, engage, and motivate teams at all levels.
A proactive and hands-on leadership approach with a focus on delivering results.

Why Join Alfred G Pearce Ltd?

This is an exciting opportunity to join a business that values safety, teamwork, quality, and continuous improvement. You will have the opportunity to lead a dedicated team, influence operational performance, and play a key role in shaping the future success of the site.

If you're an experienced Operations Manager ready to lead people, drive performance, and deliver excellence, we'd love to hear from you.

Job Type: Full-time

Pay: £55,000.00-£65,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in lakenheath, sfk

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Global Head of Marketing

Facilities and Maintenance Coordinator

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Online Manager

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Head of Finance and Treasury

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Branch Manager - King's Lynn

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Marketing Manager

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