Registered Care Manager
Lead. Inspire. Grow. Make a Lasting Difference.
Vitality Home Health is looking for an exceptional Registered Care Manager to lead our expanding domiciliary care service.
This isn’t just another Registered Manager position.
This is an opportunity to lead a respected, ambitious home care provider that is committed to delivering outstanding, person-centred care while building one of the leading care services in Kent.
If you’re passionate about quality, thrive on developing people, understand what “Outstanding” really looks like, and want the freedom to make a real impact—we want to hear from you.
About Vitality Home Health
At Vitality Home Health, we believe exceptional care begins with exceptional people.
Every decision we make is centred around delivering safe, compassionate, responsive and high-quality care that allows people to remain independent in their own homes.
Our values are built on:
· Compassion
· Integrity
· Excellence
· Respect
· Continuous Improvement
As we continue to grow, we’re looking for an experienced leader who shares our passion for raising standards across home care.
The Opportunity
As our Registered Care Manager, you will have complete operational responsibility for the service.
You’ll lead an experienced office team, support and develop our care professionals, maintain full CQC compliance, build relationships within the local community and drive the business forward.
You’ll be trusted to make decisions, implement improvements and create a positive culture where both customers and staff thrive.
Your Responsibilities
Lead an Outstanding Service
You’ll oversee every aspect of the service, ensuring it consistently delivers safe, effective, caring, responsive and well-led care.
You’ll ensure:
- Outstanding customer experiences
- Excellent quality standards
- Strong safeguarding practices
- High levels of compliance
- Continuous service improvement
Inspire Your Team
You’ll be a visible and supportive leader who enjoys developing people.
Responsibilities include:
- Recruiting outstanding carers
- Coaching and mentoring staff
- Supervisions and appraisals
- Performance management
- Managing attendance and wellbeing
- Building a positive workplace culture
- Supporting career progression
Drive Quality
You’ll be passionate about doing things properly.
You’ll oversee:
✔ Quality Assurance
✔ Spot Checks
✔ Competency Assessments
✔ Customer Reviews
✔ Care Plan Audits
✔ Medication Reviews
✔ Risk Assessments
✔ Service Reviews
✔ Incident Investigations
✔ Continuous Improvement Plans
✔ CQC Readiness
Lead Compliance
You’ll ensure the service exceeds regulatory expectations through:
- Maintaining CQC registration
- Implementing best practice
- Preparing for inspections
- Monitoring KPIs
- Completing audits
- Managing safeguarding concerns
- Submitting statutory notifications
- Embedding the CQC Single Assessment Framework throughout the service
Build Relationships
You’ll become the face of the service by developing strong relationships with:
- Customers and families
- Local Authorities
- Commissioners
- Hospitals
- Healthcare Professionals
- Community Organisations
- GP Practices
- Charities
You’ll also support community engagement, networking events and local marketing initiatives to continue growing the service.
Grow the Business
You’ll help drive sustainable growth through:
- Managing enquiries
- Completing assessments
- Converting enquiries into care packages
- Building community partnerships
- Identifying new business opportunities
- Supporting marketing campaigns
- Delivering exceptional customer journeys
Who We’re Looking For
We’re looking for someone who leads with compassion, confidence and integrity.
You will have:
✔ Previous experience as a Registered Care Manager
✔ Minimum 2 years’ management experience within domiciliary care
✔ Experience managing a CQC regulated service
✔ Excellent knowledge of CQC regulations and the Single Assessment Framework
✔ Experience managing safeguarding concerns
✔ Strong commercial awareness
✔ Excellent leadership skills
✔ Outstanding communication skills
✔ The ability to inspire and motivate others
✔ Strong organisational skills
✔ Excellent IT skills
✔ A proactive approach to problem solving
Essential Qualifications
- Level 5 Diploma in Leadership for Health & Social Care (or working towards)
- Enhanced DBS
- Full UK Driving Licence
- Access to your own vehicle
- Right to work in the UK
- Must participate in the on-call rota
What Success Looks Like
You’ll help us achieve:
· Excellent CQC inspection outcomes
· Outstanding customer satisfaction
· High staff retention
· Strong safeguarding performance
· Excellent compliance
· Service growth
· High-quality audits
· A motivated and engaged workforce
Why Join Vitality Home Health?
At Vitality Home Health, you’ll be joining a business that genuinely values its people.
We offer:
· Competitive salary
· Performance-related bonus (if applicable)
· Pension
· Paid annual leave
· Ongoing professional development
· Support with further qualifications
· A supportive senior leadership team
· Opportunities to shape and influence the future of the business
· Career progression within a growing organisation
· The chance to make a genuine difference every single day
This Role Is Perfect For Someone Who…
· Wants to build an Outstanding-rated service.
· Believes people come first.
· Loves developing teams.
· Enjoys improving systems and quality.
· Wants to be recognised for making a real impact.
· Is looking for a long-term leadership opportunity within an ambitious and growing company.
Ready to Lead the Future of Home Care?
If you’re passionate about delivering exceptional care, inspiring people and making a meaningful difference in your community, we’d love to hear from you.
Join Vitality Home Health and help us raise the standard of home care.
Pay: From £35,000.00 per year
Work Location: In person
