Client success manager Work, Jobs in Lambeth, Gtl (with Salaries)

Client Success Manager
Charles Cameron & Associates —Southwark
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
6d
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Client Success Manager
Auction Technology Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
3d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
Senior Client Success Manager
Unmind —London
- Full-time
- Hybrid work
- Communication skills
4d
Client Success Manager
Optimiser —London
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
Quick apply
Client Success Manager - Fully Remote
Impact Clients —London
- £8,000 - £12,000 a month
- Full-time
- Remote
- Google Suite
- Sales
- English
Quick apply
Client Success Manager
MVF —London
- Up to £40,000 a year
- Hybrid work
- Management
- Microsoft Office
- Presentation skills
- Annual leave
10d
Index Sales Manager
LSEG (London Stock Exchange Group) —London
- Full-time
- Sales
- No degree
- Financial services
Senior Client Success Manager
Salary Finance —London
- Hybrid work
- Communication skills
- Sick pay
Client Success Manager
Thrive —London
- Full-time
- Project management
- Bachelor's degree
- Continuous improvement
Quick apply
4d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Client Success Manager - Hospitality
Optimiser —London
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
Quick apply
7d
Customer Success Manager
SCOR —London
- Spanish
- Project management
- Bachelor's degree
Client Success Manager
Strider Technologies —London
- Full-time
- Sales
- Military
- Travel
- Annual leave
Customer Success Manager
Syntasso —London
- Hybrid work
- Agile
- IT
Quick apply
9d
Customer Success Manager
Cvent —London
- Full-time
- Hybrid work
- Analysis skills
- Travel
- AI
- Work from home
Client Success Manager
Abacode —London
- Full-time
- Project management
- Bachelor's degree
- Continuous improvement
4d
Principal Customer Success Manager
Forter —London
- Hybrid work
- In-person
- Leadership
- Annual leave
Quick apply
6h

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Client Success Manager

Charles Cameron & Associates
Southwark

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
6 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Benefits administration
Salesforce
Analysis skills
Human resources
Financial services
Account management

Full job description

About the job:

Client Success Manager

Reporting to: Corporate Distribution Manager

Charles Cameron are a leading London-based specialist mortgage brokers and employee benefit supplier. We are looking for a hard-working and detail-orientated individual with proven relationship-building experience to join our Corporate Accounts Team.

Charles Cameron & Associates work alongside HR departments in many global corporations including banks, tech giants and law firms, to offer a dedicated mortgage education and advice service to all their employees and we are now the chosen provider for 1.3k companies and look after 1.8m employees.

Due to the rising importance of financial well-being provision in the current economic climate, we are rapidly and consistently expanding the number of partners that we support. Each of our Client Success Managers look after around 150 of our Corporate Partners.

You will look after a selection of our Corporate Partners and your responsibilities will include:

Developing positive relationships with new partner firms and host demonstration meetings to pitch our services.
Maintaining existing relationships to increase employee engagement and raise awareness of the benefit
Monitor and report on engagement levels, business arranged and client feedback for each corporate account and regularly feedback this analysis to both the internal team, flagging any issues, and to the corporate partner HR team.
Proposing bespoke promotion plans and employee initiatives on an ongoing basis, throughout the year.
Co-ordinate and host regular meetings with individual account HR stakeholders to share engagement insights and gain an understanding of how to most efficiently tailor our services to suit their employee base and well-being strategy.
Prioritising tasks so responses to HR are both swift and professional
Organising webinars as/when needed - including handling bookings and updating Corporate Partners on engagement to ensure promotion is maximised
Keeping updated on market news, trends, government legislation and rates to aid the Marketing team in the content creation process for webinars and podcasts
Attending Provider Benefit Fairs on-site in clients' offices throughout the year (this can involve travelling though no more than 2 per month would be expected if out of London)

You will need to be:

Highly organised
Have a mature and professional demeanour
A team player
Approachable and highly articulate
Hard-working, with a flexible approach
Dynamic and a self-starter

Experience:

Previous experience in an account management or customer relationship role essential
Previous experience either as an account manager with proven track record of increasing engagement, or experience being part of an HR & Wellbeing team is ideal
No previous financial services experience is required though this would be an advantage

Company Benefits: 25 days holiday allowance per annum, plus bonus day on your birthday, Quarterly Performance Bonuses, Company Pension Scheme, Discounted Employee Shopping Portal, Employee Assistance Programme including 24-hour GP service and Counselling Sessions

Hybrid working (currently 3 days in the office SE1).

Competitive Salary of up to £45,000 basic

Plus discretionary bonus of up to £4,000 p.a. (Total £49k),

Depending on experience.

Does this sound like you? Are you ready for a rewarding and challenging new role in a growing and dynamic company? If you think your skill set matches our requirements and you would like to join a rapidly expanding, thriving and fun company, we would love to hear from you.

Pay: £40,000.00-£45,000.00 per year

Experience:

Account Management : 4 years (required)
Benefits administration: 1 year (preferred)

Work Location: Hybrid remote in Southwark SE1 8EN

Quick apply

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