Service coordinator Work, Jobs in Lancaster, Lan (with Salaries)

Customer Service Coordinator
Chiptech International —Lancaster
- £32,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
2d
Training Supervisor
Citrus-Lime Limited —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
- Free parking
Quick apply
Area Co-ordinator/Supervisor
Cherish UK —Blackpool
- £30,500 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Operations Coordinator
Accommodation Cumbria Ltd —Barrow-In-Furness
- From £15,000 a year
- Part-time
- Hospitality
- Customer service
- Travel
Quick apply
Trainee Client & Projects Co-ordinator
Burlington Stone Ltd —Kirkby-In-Furness
- £27,768 - £30,000 a year
- Full-time
- No experience needed
- Construction experience
- In-person
- Referral programme
Quick apply
10d
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
LUMS Careers Employability and Events Coordinator
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee assistance programme
3d
Talent & Development Coordinator
Kepak Group —Kirkham
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
- Employee assistance programme
Quick apply
Recovery Coordinator
Change Grow Live —Fleetwood
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee discount
13d
Administration Coordinator
Blackpool Zoo —Blackpool
- £26,539 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
14h
Onboarding Coordinator - Defence
Mace —Preston
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Life insurance
10d
Front of House and Administration Coordinator
RGH‑Global Limited —Blackpool
- £25,000 - £27,500 a year
- Microsoft Word
- CRM software
- Microsoft Excel
19h
Part time driver
Windermere Educational Trust Limited —Windermere
- £12.71 an hour
- Overtime
- Driving
- In-person
- Commercial driving
- Sick pay
Quick apply
Security Coordinator - Defence
Mace —Preston
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
10d
Support at Home Workers Lancaster/Morecambe
Age UK Lancashire —Morecambe
- £12.80 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Tour Coordinator
OME for NST Travel Group —Blackpool
- Up to £26,694 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d
Resort Coordinator
Hilton Grand Vacations —Lancaster
- £12.96 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
8d
HR Coordinator
Thompson Contracts (Blackpool) Limited —Blackpool
- £27,000 - £32,000 a year
- Overtime
- Human resources
- Organisational skills
Health and Safety Coordinator
The James Mercer Group Ltd —Preston
- £33,000 - £38,000 a year
- Full-time
- Microsoft Office
- First Aid Certification
- Organisational skills
- Free parking
Quick apply
21h
Lifestyle Co-ordinator
Oaklea Trust —Kendal
- £24,242.40 a year
- Part-time
- IT
- Employee assistance programme
- Employee discount

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service coordinator jobs near lancaster, lan

Customer Service Coordinator

Chiptech International
Lancaster

Apply Now

Job details

Full-time
£32,100 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Enhanced maternity leave

Qualifications

Quality assurance
Organisational skills
Communication skills

Full job description

The Role

We are looking for a proactive and detail‑driven Customer Support Coordinator to take ownership of core operational processes that keep our Account Management team running smoothly.

This role is essential to ensuring data quality, operational consistency, and high‑quality customer experience. You will be responsible for maintaining accurate systems, supporting Account Managers, coordinating handovers, and ensuring our internal processes are reliable, auditable, and scalable.

You will be expected to take initiative, identify gaps, improve workflows, and ensure our teams can focus on proactive customer support rather than operating in a reactive manner.

You will work closely with Account Management, Technical Support and Operational teams to strengthen our systems, processes, and customer‑facing documentation.

The hours of work for this position are 37.5 hours per week, working Monday to Friday in our Lancaster office.

Responsibilities

This role involves owning key operational processes, ensuring data quality, and supporting teams with structured, reliable, and consistent coordination. You will help create clarity, improve operational flow, and enable Account Managers to dedicate more time to customer relationships and proactive support.

Operational Ownership & Quality

Maintain and manage HubSpot data quality, including cleansing, audits, and structured checks
Ensure contacts, companies, and assignments are accurate and aligned with AM ownership
Conduct regular internal audits to ensure systems and documentation remain up to date
Maintain customer folders, documentation, and structured filing systems
Support the creation, review, and updating of QMS documents, workflows, and policies

Customer Support & Account Management Coordination

Work closely with Account Managers to ensure smooth, accurate processes
Support AMs in progressing and closing active tickets through coordination and follow‑up
Process Sales‑to‑Support handover documents and ensure all information is complete
Track compliments and complaints, ensuring accurate logging and follow‑up
Provide administrative support to the Account Management team where required

Systems & Data Management

Manage administration on our SmartCare Cloud, Locate and Web portals including user set up, user checks and removal of leavers.
Ensure customers have regular check-ins and system data remains accurate.
Support configuration testing, SCAIP mapping, and technical validation tasks as the role develops
Help maintain consistent, high‑quality data across systems used by Customer Support

Documentation & Continuous Improvement

Create and maintain clear, accessible documentation and workflows
Identify gaps in processes and propose improvements
Support the development of scalable operational frameworks as the business grows
Step in where needed to keep processes moving and unblock team

Experience We’re Looking For

Experience in a coordination, operations, or support‑focused role
Strong organisational skills and ability to manage multiple priorities
Experience maintaining data quality in CRM or operational systems (e.g. HubSpot)
Ability to conduct structured checks, audits, and quality assurance
Clear written and verbal communication
Experience producing documentation, workflows, or process guidance
A proactive approach to problem‑solving and ownership

Accessibility and Inclusion

Chiptech is committed to creating an inclusive environment where everyone can thrive. If you need adjustments at any stage, such as alternative interview formats, extra processing time, written questions in advance, or a quiet space, we are happy to provide.

Benefits and Perks

We want everyone at Chiptech to feel supported, valued, and able to thrive. Our benefits include:

25 days annual leave plus bank holidays and an extra day off for your birthday
Company pension scheme
Additional support for growing families through enhanced maternity and paternity pay
Employee wellbeing support, including access to counselling sessions, a dedicated Wellbeing contact, weekly wellbeing activities such as yoga and walking groups, and campaigns that promote connection, learning and personal wellbeing.
Culture of continuous learning.
Regular team check-ins, weekly staff briefings, and a supportive culture focused on kindness, clarity and collaboration, with opportunities to connect, learn and engage through a range of wellbeing activities and initiatives.
Bike 2 Work Scheme
Discounts in selected local businesses

We review our benefits regularly to ensure they remain fair, supportive, and aligned with our values.

Location: Lancaster | Reporting to: Head of Customer Support Services | Salary: £32,100

Why Chiptech?

Chiptech offers a vibrant and supportive workplace where your contribution truly matters. Our people-first culture means you will be part of a forward-thinking company that values continuous improvement and innovation.

Your insights and ideas will shape our future!

Our core values of Imagination, Teamwork, Integrity, Quality, Commitment and Learning are at the heart of everything we do.

Success at Chiptech is built on the talent and dedication of our entire team. We proudly invest in our employees with comprehensive training and development opportunities.

In addition to a competitive salary, we offer a range of comprehensive benefits, including a generous annual leave package, health and wellbeing programme, pension, and enhanced maternity leave.

Equality and Diversity Statement

Chiptech are committed to equality of opportunity for everyone. We encourage all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply Now

Refine Your Search

service coordinator jobs in lancaster, lan

Customer Service Coordinator

Training Supervisor

Area Co-ordinator/Supervisor

Operations Coordinator

Trainee Client & Projects Co-ordinator

Training Supervisor

LUMS Careers Employability and Events Coordinator

Talent & Development Coordinator

Recovery Coordinator

Administration Coordinator

Onboarding Coordinator - Defence

Front of House and Administration Coordinator

Part time driver

Security Coordinator - Defence

Support at Home Workers Lancaster/Morecambe

Tour Coordinator

Resort Coordinator

HR Coordinator

Health and Safety Coordinator

Lifestyle Co-ordinator

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