Leisure manager Work, Jobs in Lancaster (with Salaries)

Head of Park Experience and Leisure Operations
Haven —Grange-over-Sands
- Full-time
- Hospitality
- Continuous improvement
- Leadership
- Employee discount
Quick apply
2h
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Windermere
- £32,282 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Sports and Leisure - Activity and Leisure Manager - SP2
Parkdean Resorts —Windermere
- £29,203 a year
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
13d
Clubhouse Manager
Wenningdale Leisure Ltd (Bentham Golf Club) —Lancaster
- £34,840 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
8d
Team Manager (23304)
Barnardo's —Barrow-In-Furness
- £44,635 a year
- Full-time
- Hybrid work
- Leadership
- School
- Teaching
- Annual leave
- Employee assistance programme
Contracts Manager
ONYXDB Limited —Preston
- £70,000 - £80,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
7h
Cluster General Manager
Holiday Inn Express Barrow in Furness —Barrow-In-Furness
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
9d
Leisure Club Assistant (Casual)
Holiday Inn Lancaster —Lancaster
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
Security - Security Manager - SE1
Parkdean Resorts —Morecambe
- £33,426 a year
- Customer service
- Team management
- Resort
- Store discount
- Employee assistance programme
Quick apply
4d
Resort Coordinator
Hilton Grand Vacations —Lancaster
- £12.96 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
2d
Table Gaming Manager
The Rank Group —Blackpool
- Weekend availability
- Management
- Analysis skills
- Leadership
Quick apply
Maintenance
PURE LEISURE GROUP —Carnforth
- Full-time
- Management
- Maintenance
- Driving
Quick apply
1d
Supervisor Leisure Centre
Hilton Grand Vacations —Lancaster
- £13.49 an hour
- Weekend availability
- Leadership
- Communication skills
- Resort
- Free parking
- Employee assistance programme
5h
Cellar Manager
Emporia Leisure Ltd —Clitheroe
- Up to £35,000 a year
- Weekend availability
- Bar
- Organisational skills
- In-person
Quick apply
5d
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Up to £47,000 a year
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee discount
Guest Service Manager
Holiday Inn Lancaster —Lancaster
- £13.71 an hour
- Weekend availability
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
Production Leader
Elis —Kendal
- Up to £37,000 a year
- Call to connect
- Hospitality
- Hotel
- No degree
- Employee assistance programme
2d
GENERAL ASSISTANT
GLL —Ulverston
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
- Employee discount
Head of Maintenance
Hilton Grand Vacations —Lancaster
- £15.38 an hour
- Weekend availability
- Carpentry
- Hospitality
- Management
- Free parking
- Employee assistance programme
Shift Manager
Greggs —Lancaster
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply

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Head of Park Experience and Leisure Operations

Haven -
Grange-over-Sands

Quick apply

Job details

Permanent | Full-time
2 hours ago

Benefits

Employee discount

Qualifications

Hospitality
Continuous improvement
Leadership

Full job description

Position: Head of Department – Head of Park Experience & Leisure Operations
Type: Full-Time/Permanent
Bonus: Up to 25% Annual Bonus

The Head of Park Experience & Leisure Operations is a key leadership role responsible for creating unforgettable moments for our guests and owners. The role leads a function spanning Activities & Leisure, Entertainment, Retail Revenue (including arcades), and the wider Guest, Owner and Team Experience, with a clear mission to deliver exceptional experiences that create memories to last a lifetime.

This role leads the delivery of an outstanding guest and owner experience across all leisure, entertainment and retail areas on park. Managing Team Managers, it drives revenue, cost efficiency and consistent service standards while acting as the on-park authority for experience.

The role champions team engagement, wellbeing, safety and compliance, working closely with the General Manager and leadership team to manage risks, trends and incidents. Using guest, owner and team insight, it supports high-quality events and activities and drives continuous improvement in experience and commercial performance.

Strategic & Commercial Leadership

Own and deliver the park-level guest and owner experience strategy, turning insight (NPS, Owner Advocacy, ENPS) into action.
Drive cross-functional collaboration to enhance experience, engagement, dwell time and spend.
Share best practice and insight with Central teams to support continuous improvement.
Deliver revenue, cost and wage targets while optimising activities, scheduling and capacity.

Team Leadership

Lead, develop and inspire Team Managers, building strong pipelines of future talent.
Drive high levels of engagement, retention and performance through coaching and development.
Ensure full compliance across people processes, wellbeing, training and employment standards.

Guest & Owner Experience

Act as the senior on-park experience lead, supporting the GM during incidents or escalations.
Take ownership of the end-to-end guest and owner journey, driving advocacy and loyalty.
Oversee complaint resolution and insight-led improvements to maximise NPS and advocacy.
Build strong relationships with owners, supporting forums, communications and experience plans.

Operating Standards & Brand

Ensure consistent delivery of brand standards across Experience, Activities, Entertainment and Owner Events.
Maximise activity performance to support guest satisfaction and F&B/Retail revenue.
Act as guardian of brand standards, park rules and licence compliance.

Health & Safety

Champion a safe, compliant and secure culture across all areas of the park.
Own H&S frameworks, training, audits and escalation processes, particularly for leisure activities.
Ensure all legal, safety and operational checks are completed and standards maintained.

Key Requirements

Senior leadership experience in hospitality, leisure or retail, with a strong track record in guest experience and commercial performance.
Proven expertise in guest and owner experience management, including NPS and advocacy.
Strong knowledge of Health & Safety legislation, compliance and people processes within complex operational environments.
Commercially astute, with experience managing budgets, labour and costs.
Data-led leader, confident using insight and feedback platforms to drive improvement.
Strategic and operational leader across multiple functions and central support teams.
Inspirational, inclusive people leader with a focus on coaching, succession and performance.
Resilient, adaptable and decisive in fast-paced environments.
Passionate about safety, quality and delivering exceptional experiences.

What We Offer

An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [email protected]

Quick apply

Refine Your Search

leisure manager jobs in lancaster

Head of Park Experience and Leisure Operations

Holiday Sales - Owner and Guest Experience Manager - HS1

Sports and Leisure - Activity and Leisure Manager - SP2

Clubhouse Manager

Team Manager (23304)

Contracts Manager

Cluster General Manager

Leisure Club Assistant (Casual)

Security - Security Manager - SE1

Resort Coordinator

Table Gaming Manager

Maintenance

Supervisor Leisure Centre

Cellar Manager

General Manager

Guest Service Manager

Production Leader

GENERAL ASSISTANT

Head of Maintenance

Shift Manager

I want to receive the latest job alerts for leisure manager in lancaster

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