Customer experience advisor Work, Jobs in Landbeach, Cam (with Salaries)

Retail & Customer Experience Advisor
Beam Group —Cambridge
- £27,000 - £30,000 a year
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
2d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Advisor
Hotel Chocolat —Cambridge
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
Customer Advisor (Cambridge)
Neal's Yard Remedies —Cambridge
- £13.45 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Customer Advisor - Cambridge
R.M. Williams —Cambridge
- Part-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Seasonal Sales Advisor
The White Company —Cambridge
- Seasonal
8d
Sales - Sales Advisor - UK
New Look —Cambridge
- Part-time
- Customer service
Sales Advisor - Cambridge
Whittard of Chelsea —Cambridge
- £11.78 - £12.71 an hour
- Weekend availability
- Customer service
- Communication skills
- Store discount
- Employee discount
13d
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Cambridge
- £49,500 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Work from home
Quick apply
Customer Sales Advisor
Halfords —Cambridge
- £11.95 - £13.81 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
5d
Senior Customer Service Advisor
Barclays —Cambridge
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
11d
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
Service Advisor
Saffron Autos —Saffron Walden
- £29,000 - £34,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
Quick apply
6d
Customer Services Advisor
Halfords —Cambridge
- £12.15 - £14.01 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
5d
Sales Advisor
The Perfume Shop —Cambridge
- £8.81 - £13.04 an hour
- Customer service
- Employee discount
Customer Service Representative (Full Time)
HBC Logistics —Biggleswade
- £27,560 - £28,600 a year
- Full-time
- Customer service
- Computer literacy
- Analysis skills
- Free parking
- Sick pay
Quick apply
6d
Saturday Sales Advisor
PetsCorner —Royston
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Parts Advisor - Cambridge Service Centre
Vindis Group —Waterbeach
- £28,143 a year
- Customer service
- Employee assistance programme
- Employee discount
Senior People Advisor
Redgate —Cambridge
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Continuous improvement
- Human resources
- Annual leave
Retail Assistant (Opticians)
Boots —Cambridge
- Weekend availability
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for customer experience advisor in landbeach, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience advisor jobs near landbeach, cam

Retail Sales Associate jobs in Cambridge

Sales Advisor jobs in Cambridge

Customer Service Representative jobs in Cambridge

Tfl London Underground Customer Service Jobs jobs in London

Customer Service jobs in Northampton

Health Safety Advisor jobs in London

Service Advisor jobs in Plymouth

Service Advisor jobs in North Yorkshire

Service Advisor jobs in Crawley

Service Advisor jobs in Swindon

No Experience Required jobs in Belfast

Customer Experience Advisor jobs in Crawley

Customer Experience Advisor jobs in Shipley Bd18

Customer Experience Advisor jobs in Coventry

Customer Experience Advisor jobs in London

Remote Customer Support jobs in London

No Experience Required jobs in Romford

Customer Service Representative jobs in Stoke On Trent St6

Customer Service Representative jobs in Watford Wd18

Customer Service Representative jobs in Chichester

Retail & Customer Experience Advisor

Beam Group -
Cambridge

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
2 days ago

Benefits

Free parking
Profit sharing
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

Live chat
Bilingual
Microsoft Word
Microsoft Outlook
Internal department liaison
Microsoft Office Suite
E-commerce
Customer interaction

Full job description

Retail & Customer Experience Advisor

Location: Cambridge, CB24 4UQ
Salary: £27,000 – £30,000 per annum including performance-related bonus and overtime opportunities during peak period (x1.5 pay)
Contract: Full-time, Permanent
Hours: Monday–Friday, 7.5 hours a day, flexible hours between 8-5.
Benefits: 25 days’ holiday + company profit share scheme + up to 6% contributory pension + life cover

Help us deliver an outstanding experience for our customers

Are you a great communicator who enjoys helping people, solving problems and making sure things get done properly?

We’re looking for a Retail & Customer Experience Advisor to join our team at Beam Group.

This isn’t just a traditional customer service role. You’ll be at the heart of the experience we provide to consumers buying our premium brands, working across our direct-to-consumer websites, retail and marketplace channels.

You’ll speak directly with customers, help manage online orders and returns, work with teams across our business and make sure that every interaction with our brands leaves a positive impression.

If you’re organised, confident, commercially aware and genuinely enjoy helping people, this could be a great opportunity to build your career with us.

What will you be doing?

Every day will be different. You’ll work across a range of brands, customers and online platforms, taking ownership of queries and helping ensure we deliver the high standard of service our customers expect.

Your responsibilities will include:

· Looking after our customers – responding to enquiries by phone, email, live chat and social media in a friendly, knowledgeable and professional way.

· Solving problems – understanding what the customer needs, taking ownership and finding the right solution.

· Supporting our online retail operations – helping manage orders, returns, stock information and other daily activity across our D2C, retail and marketplace platforms.

· Working across the business – collaborating with our Sales, Logistics and Brand teams to resolve issues and keep customers happy.

· Keeping customers informed – making sure product information, FAQs, manuals and other content on our websites is accurate and up to date.

· Using data to improve our service – producing and managing reports covering customer interactions, orders and service levels.

· Looking for ways to improve – spotting recurring issues and opportunities to make the customer journey simpler and better.

Who are we looking for?

Experience is useful, but attitude is just as important to us.

We’re looking for someone who takes pride in doing a great job and genuinely cares about the experience they provide to customers.

You might be a great fit if you are:

Customer focused – you naturally want to help people and are willing to go the extra mile to find the right solution.

A great communicator – you’re confident speaking with customers and can communicate clearly and professionally in writing.

A problem solver – rather than simply passing an issue on, you enjoy understanding what has happened and finding a solution.

Organised – you’re comfortable managing different priorities and making sure nothing gets missed.

Calm under pressure – you can stay positive and professional when things get busy or when dealing with a difficult situation.

Comfortable with technology – you’re confident using Microsoft applications and happy learning new systems and online platforms.

A team player – you enjoy working with different departments and understand that great customer service requires people to work together.

Why Beam Group?

Beam Group is an established brand management and distribution business working with premium consumer brands across categories including small domestic appliances, air treatment and floorcare.

You’ll be based at our Cambridge facility and join an experienced team where you’ll gain exposure to customer experience, e-commerce, marketplaces, retail operations and premium consumer brands.

We want people to build careers with us, not simply fill roles. As you develop your knowledge and experience, there will be opportunities to take on more responsibility and develop your career across the wider business.

You’ll also receive:

· 25 days’ holiday

· Company Profit Share Scheme

· Contributory pension of up to 6%

· Life cover

· The opportunity to work with exciting premium consumer brands

· Exposure to different areas of a growing commercial business

Sound like you?

If you’re someone who enjoys helping people, solving problems and taking ownership – and you want to work in a business where you can learn, develop and make a genuine contribution – we’d love to hear from you.

The opportunity in one sentence

Join us and help create the kind of customer experience that turns someone who buys one of our products into someone who wants to buy from our brands again.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Profit sharing

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in landbeach, cam

Retail & Customer Experience Advisor

JUNIOR SALES ADVISOR

Sales Advisor

Customer Advisor (Cambridge)

Customer Advisor - Cambridge

Seasonal Sales Advisor

Sales - Sales Advisor - UK

Sales Advisor - Cambridge

Will Writing & Estate Planning Advisor - | Full Training |

Customer Sales Advisor

Senior Customer Service Advisor