Customer experience executive Work, Jobs in Langley, Ken (with Salaries)

CRM Manager
Good Life —Orpington
- £40,000 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
- Work from home
- Employee discount
Quick apply
9d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Admissions Officer
Holmewood House School —Royal Tunbridge Wells
- £25,000 - £27,000 a year
- Part-time
- Administrative experience
- Bachelor's degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
11d
Customer Experience Executive
Commercial Services Group —Aylesford
- £25,948 a year
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Organisational skills
- Annual leave
Quick apply
Product Content & Data Assistant
PMS International plc —Basildon
- £12.71 an hour
- Temporary
- Microsoft Excel
- ERP systems
- Product management
- Free parking
- Employee discount
Quick apply
5d
Account Executive
P F Ahern (London) Ltd —West Thurrock
- £36,750 a year
- Full-time
- Sales
- Customer service
- Computer literacy
Quick apply
3d
Telesales Executive
LOCALiQ —Basildon
- £28,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
Finance Lead Generation Executive
Big Motoring World —Gillingham
- Up to £36,000 a year
- Weekend availability
- In-person
- Employee discount
Quick apply
11d
Property Executive/Co-Ordinator and Admin Support
The Montreal Estate —Sevenoaks
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Business Development Executive
CST Training LTD —Bexley
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
Quick apply
5d
Graduate Sales Executive
Buffalo Machines Limited —Ashford
- £27,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Flexible schedule
Quick apply
2d
Subscription Telephone Sales Executive
Newsquest Media Group —Basildon
- £16,000 - £18,000 a year
- Part-time
- Communication skills
- Employee discount
Quick apply
Sales Executive
Lookers —Maidstone
- £25,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
Quick apply
HR Executive
DNAVetcare —Maidstone
- £31,000 - £42,000 a year
- Human resources
12d
Business Development Manager
Wynsdale Group Ltd —Faversham
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Contracts
- Health & wellbeing programme
- Work from home
Quick apply
2d
Retail Sales Advisor - Thurrock
Oak Furnitureland —Thurrock
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Mercedes-Benz Sales Executive
Lookers —Ashford
- £25,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
Quick apply
Sales Executive
WeBuyAnyCar —Aylesford
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
11d
Print Sales / Business Development Executive
TFFG Limited T/AS 354 —Basildon
- From £30,000 a year
- Full-time
- Salesforce
- Driving
- In-person
- Free parking
Quick apply
3d
Planner
Mears Group —Tonbridge
- Up to £30,458.75 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount

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customer experience executive jobs near langley, ken

CRM Manager

Good Life
Orpington

Quick apply

Job details

Full-time
£40,000 a year
9 days ago

Benefits

Casual dress
Work from home
Employee discount

Qualifications

Power BI
Salesforce Marketing Cloud
Tableau
SQL
Analysis skills
Organisational skills
HubSpot
AI
Google Analytics
Communication skills
Copywriting

Full job description

CRM Executive

GoodLife+ | London (Hybrid) | Up to £40,000

About GoodLife+

GoodLife+ is one of the UK’s fastest-growing membership, rewards and entertainment businesses. Members get access to instant win games, exclusive competitions, premium rewards and unforgettable experiences.

Our mission is to create exciting daily moments that keep customers engaged, entertained and coming back for more. CRM is at the heart of that — helping us deliver personalised communications that drive engagement, retention and customer value.

The Role

You will plan, build and optimise customer communications across email, SMS, push notifications and other digital channels. Using customer data and behavioural insights, you will create targeted campaigns that drive participation in instant win games, increase engagement and improve customer retention.

You will work closely with Product, Marketing, Data and Customer Operations teams, and will embrace AI tools to improve campaign effectiveness, content creation and operational efficiency.

Key Responsibilities

CRM Campaign Management

Build, execute and optimise CRM campaigns across multiple channels.

Deliver promotional campaigns supporting instant win games, competitions, prize launches and key business initiatives.

Manage campaign calendars and ensure all communications go out accurately and on time.

Conduct campaign testing and quality assurance before launch.

Customer Engagement & Retention

Support development and optimisation of customer lifecycle journeys.

Create personalised communications based on customer behaviour and engagement patterns.

Identify opportunities to increase participation, retention and lifetime value.

Support customer reactivation and retention campaigns.

Data & Insights

Analyse customer behaviour, campaign performance and engagement trends.

Produce reporting and actionable insights that support commercial decision-making.

Monitor key CRM performance metrics and identify optimisation opportunities.

Work with stakeholders to improve segmentation and targeting strategies.

AI & Content Creation

Use AI tools to support campaign ideation, content creation and optimisation.

Develop prompts and workflows that improve productivity and campaign performance.

Test and refine messaging to improve engagement and conversion rates.

Stay current with emerging AI technologies and marketing best practices.

Testing & Optimisation

Execute A/B tests across messaging, creative, segmentation and customer journeys.

Continuously improve campaign performance through experimentation and analysis.

Share learnings and recommendations with the wider team.

Skills & Experience

Essential

2+ years in a CRM, lifecycle marketing or retention-focused role.

Experience using CRM or marketing automation platforms.

Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.

Experience building customer segments, automated journeys and targeted campaigns.

Excellent written communication and copywriting skills.

Experience using AI tools such as ChatGPT, Claude or Gemini.

High attention to detail and strong organisational skills.

Ability to manage multiple priorities in a fast-paced environment.

Commercial mindset with a focus on measurable results.

Desirable

Background in gaming, competitions, subscriptions, loyalty, rewards, e-commerce or other consumer-facing digital businesses.

Experience with Dotdigital, Klaviyo, Braze, Salesforce Marketing Cloud, HubSpot or similar platforms.

Experience with reporting tools such as Google Analytics, Looker Studio, Power BI or Tableau.

Basic SQL knowledge.

Experience running A/B testing and experimentation programmes.

What Success Looks Like

Within your first 12 months, you will:

Increase engagement with instant win games and promotional campaigns.

Improve customer retention and reactivation rates.

Deliver high-quality CRM campaigns with minimal errors.

Generate actionable insights that improve customer performance.

Help build AI-enabled CRM processes that improve efficiency and effectiveness.

Make a measurable contribution to customer lifetime value and business growth.

Why Join GoodLife+?

Join one of the UK’s fastest-growing consumer businesses.

Work in a fast-paced, entrepreneurial and ambitious environment.

Have a direct impact on customer engagement and commercial performance.

Gain exposure to modern CRM, AI and data-driven marketing practices.

Significant opportunities for growth, development and career progression.

Pay: £40,000.00 per year

Benefits:

Casual dress
Employee discount
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer experience executive jobs in langley, ken

CRM Manager

Events Coordinator

Admissions Officer

Customer Experience Executive

Product Content & Data Assistant

Account Executive

Telesales Executive

Finance Lead Generation Executive

Property Executive/Co-Ordinator and Admin Support

Business Development Executive

Graduate Sales Executive

Subscription Telephone Sales Executive

Sales Executive

HR Executive

Business Development Manager

Retail Sales Advisor - Thurrock

Mercedes-Benz Sales Executive

Sales Executive

Print Sales / Business Development Executive

Planner

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