2nd line support Work, Jobs in Langley Mill, Dby (with Salaries)

Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
10d
IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
1d
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Service Desk Analyst (Fixed Term)
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Monday to Friday
- IT
- Communication skills
1d
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
IT Technician
ICT Independent Consulting —Leicester
- From £30,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Quick apply
3d
Senior QA Engineer
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- APIs
- Annual leave
- Employee discount
Quick apply
ERP Specialist
Brush Group —Loughborough
- Hybrid work
- SQL
- Software development
- Employee assistance programme
- Life insurance
Engineering Systems Support Engineer
JCB —Rocester
- Full-time
- Engineering
- Gym membership

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IT Support Technician
IT2 Limited —Nottingham
This role is ideal for someone with at least 1-3 years of experience in an IT support position, preferably within an MSP environment.
£26,000 - £29,000 a year
Quick apply
1d
Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
Assist customers with inquiries, concerns, and requests in a professional and timely manner. Upsell products or services to customers when appropriate.
From £29,000 a year
Quick apply
10d

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Customer Support Specialist

TMS (Analysis) Ltd
Nottingham

Quick apply

Job details

Full-time
From £29,000 a year
10 days ago

Benefits

Company pension

Qualifications

Power BI
Driving Licence
Microsoft Outlook
Customer service
GCSE
English
Windows
Driving
Help desk

Full job description

We are a small but expanding company based in Nottingham. We are looking to recruit an exceptional customer support specialist to join our friendly team. You will be responsible for providing 1st and 2nd line application support for our software platform.
- Provide exceptional customer service to clients through phone, email, and on-line support
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyse customer needs and recommend appropriate solutions
- Maintain a high level of product knowledge to effectively address customer inquiries
- Any experience in the commercial transport industry would be highly desirable but not essential as full training will be provided.

Required Skills:

Excellent telephone manner
Excellent communications and literacy skills
Previous experience of providing helpdesk or call centre service
Ability to develop good working relationships with colleagues and customers
Work independently and as part of a team
Accuracy and attention to detail is essential
Excellent knowledge of Windows operating systems (Windows, 7, 8, 10 and 11)
Experience and excellent ability using Excel, Power BI, Word, Outlook etc)

Please note, we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.

This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Please submit your CV highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: From £29,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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2nd line support jobs in langley mill, dby

Customer Support Specialist

IT Support Technician

Second Line Analyst

Service Desk Analyst (Fixed Term)

IT Operations Support Analyst

IT Service Desk Engineer Apprentice

IT Support Technician

IT Technician

Senior QA Engineer

ERP Specialist

Engineering Systems Support Engineer

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