Retail advisor Work, Jobs in Langley Park, Dur (with Salaries)

Contact Centre Advisor
The Federation of Independent Retailers —Durham
- £25,750 - £27,000 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Hair & Beauty Sales Assistant – Eldon Square
P.Y.T hairstyle LTD —Newcastle upon Tyne
- Up to £35,000 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Sales
- Employee discount
Quick apply
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Retail Sales Advisor - North Shields
Oak Furnitureland —North Shields
- £43,000 - £46,100 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Sales Advisor
Hotel Chocolat —Newcastle upon Tyne
- £13.05 an hour
- Hotel
- Café
- Employee discount
12d
Sales - Sales Advisor - UK
New Look —Metrocentre
- Part-time
- Microsoft Word
9d
Casual Beauty Assistant
Flannels —Gateshead
- Part-time
- Hospitality
- Employee discount
Quick apply
9d
Clinique M&S Metro Centre, 15 hours, Beauty Advisor
Estee Lauder —Gateshead
- Weekend availability
- Customer service
Estee Lauder Companies - Fragrance Specialist - Boots, Eldon Square, Newcastle - 22.5 hours per week
Estee Lauder —Newcastle upon Tyne
- Weekend availability
- Sales
- Retail sales
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
12d
Estee Lauder Companies - Fragrance Specialist - Boots Metro - 22.5 hours
Estee Lauder —Gateshead
- Weekend availability
- Sales
- Retail sales
Customer Sales Advisor
Halfords —Stockton-on-Tees
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Retail Sales Advisor - 30 Hours
DFS —Gateshead
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
9d
Customer Experience Advisor - JLR (12 month fixed term contract)
MSX International —Whitley Bay
- Up to £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
14d
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- Hospitality
- Sales
- In-person
- Store discount
- Work from home
Quick apply
10h
Customer Contact Centre Advisor
ATG Entertainment Limited —Sunderland
- £12.82 an hour
- Overtime
- Microsoft Office
- Communication skills
9d
Sales Advisor - B2B
ResQ —Seaham
- £25,610.65 a year
- Full-time
- Sales
- Free parking
- Employee discount
14d
Le Labo Soul Fragrance Advisor Part Time Fenwick Newcastle - 22.5 Hours, 3 Days
Estee Lauder —Newcastle upon Tyne
- Part-time
- Retail sales
Brand Ambassador - Boots Stockton on Tees
PUIG —Stockton-on-Tees
- Microsoft Excel
- Sales
- Leadership
Beauty Advisor
ghd hair —Newcastle upon Tyne
- Part-time
- Sales
- Business development
- Negotiation
- Employee discount
Quick apply

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Contact Centre Advisor

The Federation of Independent Retailers -
Durham

Quick apply

Job details

Full-time
£25,750 - £27,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

CRM software
Sales
Customer service
GCSE
Microsoft Office
IT
Negotiation

Full job description

Organisation Name - The Fed (The Federation of Independent Retailers)

Job Title - Contact Centre Advisor – Full Time

Report to - Member Contact and Care Controller

Location – First Floor East Suite, Bede House, Belmont Business Park, DH1 1TW

Salary - £25,750 - £27,000 (based on experience)

Join Us at The Fed!

Do you enjoy helping others? Are you a natural communicator who enjoys influencing decisions and building relationships? Do you thrive on hitting targets and spotting opportunities? If so, we want to hear from you.

At The Fed, we represent independent retailers across the UK and Republic of Ireland. For over a century, we’ve helped businesses grow, save money, and stay competitive.

For more information on who we are, visit www.thefedonline.com

We’re looking for a driven Contact Centre Advisor to help us expand our network and maximise member engagement. This is more than your classic customer service or sales role — it’s an opportunity to use your skills to drive growth, build lasting relationships, and directly contribute to the success of independent retailers and our partners.

What You’ll Be Doing

· To be the first port of call for FED members.

· Act as a go-between for members and suppliers to seek a mutual resolution.

· Proactively identify and convert new membership opportunities through inbound and outbound calls

Promote the value of Fed membership with confidence, tailoring your approach to each prospect
Drive engagement by introducing partner offers and membership benefits to the membership
Build strong relationships with members, becoming a trusted advisor for their business needs
Handle member enquiries while identifying additional sales opportunities
Follow up on leads to maximise retention and satisfaction
Work closely with internal teams to help increase engagement

What We’re Looking For

Essential Skills & Experience:

· GCSE or equivalent in English & Maths (minimum pass)

A confident, persuasive communicator with strong negotiation skills
A proactive, target-driven mindset with a passion for achieving results
Ability to spot opportunities and turn conversations into sales
IT literate, with experience using Microsoft Office
A team player with a positive, can-do attitude
Flexibility to work on a rota between 07:00–17:00, with occasional weekends/bank holidays (time off in lieu provided)

Desirable:

Previous experience in sales, telesales, retail, or customer service roles with targets
Experience using CRM systems

What’s In It For You

We recognise and reward performance, giving you the opportunity to boost your earnings:

Salary of £25,750-£27,000 (based on experience)
Quarterly team performance incentives
Annual bonus of up to 5% of salary
25 days holiday plus bank holidays
Company pension scheme (4% employer contribution)
Death in service benefit
24/7 Employee Assistance Programme
Ongoing training and development to grow your career
Monthly team lunch and free refreshments
Free on-site parking
Access to discounts at hundreds of national retailers

Ready to Take Your Career to the Next Level

If you’re motivated by results, enjoy speaking to people, and want a role where your efforts directly make a difference—apply today and be part of a team that champions independent retailers

Pay: £25,750.00-£27,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Experience:

Customer Service: 1 year (preferred)
Sales : 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

retail advisor jobs in langley park, dur

Contact Centre Advisor

Hair & Beauty Sales Assistant – Eldon Square

Retail Sales Advisor - Gateshead

Retail Sales Advisor - North Shields

Sales Advisor

Sales - Sales Advisor - UK

Casual Beauty Assistant

Clinique M&S Metro Centre, 15 hours, Beauty Advisor

Estee Lauder Companies - Fragrance Specialist - Boots, Eldon Square, Newcastle - 22.5 hours per week

Retail Sales Advisor - Stockton

Estee Lauder Companies - Fragrance Specialist - Boots Metro - 22.5 hours

Customer Sales Advisor

Retail Sales Advisor - 30 Hours

Customer Experience Advisor - JLR (12 month fixed term contract)

Customer Service Advisor (Contact Centre)

Customer Contact Centre Advisor

Sales Advisor - B2B

Le Labo Soul Fragrance Advisor Part Time Fenwick Newcastle - 22.5 Hours, 3 Days

Brand Ambassador - Boots Stockton on Tees

Beauty Advisor

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