Customer service manager Work, Jobs in Larbert, Fal (with Salaries)

Assistant Store Manager
Mountain Warehouse —Falkirk
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Manager Designate - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £36,000 a year
- Full-time
- Employee discount
Quick apply
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
Sales Account Manager
Clear Business —Glasgow
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Employee discount
Quick apply
Porsche Customer Relations Manager
Sytner —Glasgow
- CRM software
- Computer literacy
- Data entry
- Employee discount
Office Manager
MB Fire and Security Limited —Coatbridge
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
4d
Client Services Manager
Raiys —Glasgow
- £28,500 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Supervising experience
Quick apply
3d
Starbucks Manager
EG Group —Stirling
- £32,750 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Employee assistance programme
- Employee discount
Service Desk Team Leader - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Organisational skills
- Contracts
- Training & development
Branch Manager
Northgate Vehicle Hire —Glasgow
- Up to £50,000 a year
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
10d
Front of House Manager
Margo —Glasgow
- From £38,300 a year
- Full-time
- Restaurant management
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
11d
Manager
Northgate Vehicle Hire —Glasgow
- Up to £50,000 a year
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
9d
Store Manager
Black Rooster Peri Peri —Larbert
- £30,000 - £32,000 a year
- Full-time
- Management
- Inventory control
- Customer service
- Employee discount
Quick apply
Regional Guest Services Manager - Scotland & Ireland
Portico Corporate Reception Management —Glasgow
- £42,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Life insurance
Quick apply
Operations Director
OCS Group —Glasgow
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Business development
- Referral programme
Quick apply
Operations Manager
Patina —Edinburgh
- £40,000 a year
- Full-time
- Inventory control
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
1h
Restaurant General Manager
GAD Corporation (do not delete) —Falkirk
- Night shift
- Inventory control
- Sales
- Customer service
- Annual leave
- Flexible schedule
Trading Manager (Falkirk)
Morrisons —Falkirk
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Client Service Manager - Glasgow
WTW —Glasgow
- Full-time
- Hybrid work
- Team management
- Budgeting
- Leadership
- Annual leave
- Employee assistance programme
Head of Claimant Experience
Infected Blood Compensation Authority —Glasgow
- £58,655 a year
- Full-time
- Management
- Presentation skills
- Continuous improvement
- Annual leave
5d

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customer service manager jobs near larbert, fal

Assistant Store Manager

Mountain Warehouse -
Falkirk

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Operations management
Customer service
Retail team management
Store management
Customer interaction
Training & development
Stock replenishment
Loss prevention
Retail management
Team motivation leadership

Full job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
Drive training and development, empowering your team to excel and grow.
Communicate clearly and transparently, ensuring alignment and trust across the team.
Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We would like to meet someone who is

Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Results-driven, with a sharp focus on achieving goals and meeting targets.
Approachable, supportive, and trustworthy—a natural team player.
Energetic and proactive, with a determination to see tasks through to completion.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's in it for you

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer service manager jobs in larbert, fal

Assistant Store Manager

Manager Designate - Stirling

Customer Contracts Manager

Sales Account Manager

Porsche Customer Relations Manager

Office Manager

Client Services Manager

Starbucks Manager

Service Desk Team Leader - Glasgow Head Office

Branch Manager

Front of House Manager

Manager

Store Manager

Regional Guest Services Manager - Scotland & Ireland

Operations Director

Operations Manager

Restaurant General Manager

Trading Manager (Falkirk)

Client Service Manager - Glasgow

Head of Claimant Experience

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Key Responsibilities

We would like to meet someone who is

What's in it for you

About Mountain Warehouse

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