Sales operations manager Work, Jobs in Larbert (with Salaries)

Sales Operations Manager
HBNL —Edinburgh
- Full-time
- Sales
- Marketing
- No degree
Quick apply
Sales & Operations Administrator
Blue Canyon Ltd —Newbridge
- From £13.50 an hour
- Full-time
- Microsoft Excel
- Hotel
- Administrative experience
- Free parking
- Annual leave
Quick apply
12d

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Operations Administrator
AIIR Environmental Ltd —Falkirk
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Sales Operations Manager

HBNL
Edinburgh

Quick apply

Job details

Full-time

Qualifications

Sales
Sales management
Marketing
Business
Leadership
Communication skills
Negotiation

Full job description

Job Advert

We’re looking for a proactive Sales Operations Manager to join our Senior Retail Team and own the end-to-end performance of our outsourced partners. Reporting directly to the Managing Director, you will shape sales strategy, drive execution, and ensure targets are consistently exceeded.

What You’ll Be Doing

Owning sales performance across outsourced telesales and field sales channels.
Working daily with partner teams to review agent performance, conversion rates, ARPU, quality, and compliance.
Driving operational excellence—ensuring scripts, processes, standards, and tactical plans are followed.
Maximising sales leads, improving contact rates, and ensuring campaigns are executed with precision.
Monitoring outsourced partner culture, productivity, quality, and compliance to ensure high-performance environments.
Using data creatively to build campaigns that increase conversion.
Managing strategic relationships with agency leadership to ensure collaboration and shared success.
Aligning outsourced activity with internal business goals, promotions, and customer insights.
Feeding customer feedback and behavioural insights into messaging, training, and campaign optimisation.
Evolving sales strategies as customer cohorts move along the adoption curve.

What You’ll Bring

Essential Experience

A strong track record of hitting revenue and performance targets.
Experience managing outsourced telesales and field sales teams.
Proven delivery of results through vendor management.
Ability to operate within strict SLAs and performance frameworks.
Skilled at using sales performance data to drive improvements.

Desirable Experience

Knowledge of the broadband market.
Understanding of the Scottish market, particularly rural Scotland.
Experience embedding company culture within telesales environments.

Skills You'll Need

Inspiring team leadership—especially with remote or outsourced teams.
Strong negotiation and closing skills, with the ability to coach others to success.
Strategic thinking and commercial acumen (e.g., ARPU, CPA).
Ability to use analytics to assess pipeline health and drive decisions.
Excellent communication and stakeholder management skills.

Qualifications

A degree in Business, Marketing, Sales Management or equivalent experience.
Formal sales training.
Leadership or management certification.
A commitment to ongoing professional development.

Please upload a cover letter outlining why this role is a good fit for you and your CV.

Quick apply

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