Customer experience manager Work, Jobs in Larkhill, Wil (with Salaries)

Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Assistant General Manager
Everyman Media —Salisbury
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d
ASSISTANT MANAGER
Primark —Salisbury
- £47,060 a year
- Continuous improvement
- Annual leave
9d
Store Manager
Vision Express —Amesbury
- Sales
- Customer service
- Employee assistance programme
Operations Manager - South East & West
Elior UK —Swindon
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
Ladies Fashions Department Assistant Manager/Supervisor Full Time
Bradbeers —Salisbury
- Full-time
- In-person
- Employee discount
Quick apply
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Connect to Work Delivery Manager
Wiltshire Council —Trowbridge
- £49,282 - £51,356 a year
- Full-time
- Hybrid work
7d
Event Manager
Brief2Event —Chippenham
- £30,000 - £45,000 a year
- Part-time
- Management
- Customer service
- Project management
- Free parking
- Profit sharing
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Swindon
- Full-time
- Management
- Bachelor's degree
- Leadership
12d
Transport Manager
Capita —Upavon
- £34,000 a year
- Full-time
- Management
- Communication skills
- Free parking
- Employee discount
12d
Social Media Manager
Oak Furnitureland —Swindon
- £36,770 a year
- Full-time
- Hybrid work
- Social media management
- English
- Analysis skills
- Free parking
- Employee assistance programme
Transport Team Manager
Home Bargains —Salisbury
- £38,965.90 a year
- Part-time
- Team management
- Store discount
- Annual leave
Quick apply
13d
Customer Account Manager
Corintech —Fordingbridge
- Up to £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Flexible schedule
Quick apply
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Library Manager
Wiltshire Council —Salisbury
- £34,434 - £36,363 a year
- Part-time
- Hybrid work
- Communication skills
5d
Service Delivery Manager Associate
Ericsson —Salisbury
- Computer Science
- Engineering
- English
11h
Project Co-ordinator - Liquidlogic Implementation
Staffordshire County Council —Salisbury
- £30,024 - £33,699 a year
- Full-time
- Microsoft Office
- Communication skills
3d
Customer Advisor
Neal's Yard Remedies —Salisbury
- £13.45 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
12d
Quality and Compliance Manager
Executive Jet Support Ltd —Chippenham
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply

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Housing Customer Experience Manager

Wiltshire Council -
Salisbury

Apply Now

Job details

Permanent | Full-time
£39,862 - £41,771 a year

Full job description

Salary: £39,862 - £41,771

Hours per week: 37 hours

Interview date: Week commencing Monday 13 June 2026

We are looking for a Housing Customer Experience Manager to develop and improve the way we interact with our tenants across Wiltshire. With over 5,300 homes and a £31m rental turnover, our Housing Management Service plays a crucial role in ensuring tenant satisfaction, and this role is central to shaping how residents experience our services. You will oversee all resident interactions, strengthen engagement and lead our Resident Engagement Team, using feedback and ‘mystery shopper’ exercises to drive continuous improvement.

We are seeking a proactive, empathetic and solution‑focused individual with significant experience of working in a similar role within a social housing landlord service. You will bring expert knowledge of the issues currently affecting social housing providers, alongside a strong understanding of relevant policies, legislation and the regulatory expectations set by the Regulator of Social Housing. Your work will support improved resident communications, effective handling of feedback and consistent compliance with Consumer Standards, making a direct and positive impact on tenant wellbeing and the reputation of the service.

In return, you will have the opportunity to influence service delivery, contribute to policy development and help shape how we respond to the needs of our tenants. This is a role where your insight and leadership will make a lasting difference to residents' lives.

If you have experience in social housing, a passion for customer experience and the drive to create meaningful change, we would love to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

For more details, contact Jamie Peters, Housing Income Manager, via email , or call 01722 434732 x54732.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Apply Now

Refine Your Search

customer experience manager jobs in larkhill, wil

Housing Customer Experience Manager

Assistant General Manager

ASSISTANT MANAGER

Store Manager

Operations Manager - South East & West

Ladies Fashions Department Assistant Manager/Supervisor Full Time

- Admissions Manager

Connect to Work Delivery Manager

Event Manager

Area Manager, Customer Fulfillment

Transport Manager

Social Media Manager

Transport Team Manager

Customer Account Manager

Customer Data Insights Analyst

Library Manager

Service Delivery Manager Associate

Project Co-ordinator - Liquidlogic Implementation

Customer Advisor

Quality and Compliance Manager

I want to receive the latest job alerts for customer experience manager in larkhill, wil

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