product support Work, Jobs in lasham, ham (with Salaries)

Implementation Specialist (Fleet)
Solera —Winnersh
- Full-time
- Hybrid work
- Salesforce
- Engineering
- Bachelor's degree
Postperson with Driving
Royal Mail Group —Basingstoke
- Part-time
- Employee discount
Product Assurance Engineer
BAE Systems —Alton
- Hybrid work
- Work from home
3d
Business Analyst
Reassured —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
12d
Experiential Technician Scotland
TaylorMade Golf Company —Basingstoke
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Store Apprentice
Toolstation —Alton
- £10.85 an hour
- Part-time
- Customer service
- Merchandising
- Employee discount
8d
Store Manager
Pets at Home —Alton
- £31,500 - £38,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Annual leave
Satellite Operations Supervisor
Babcock International —Bordon
- Full-time
- Management
- Engineering
- Supervising experience
- Annual leave
Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
Senior Product Owner
cinch —Hook
- £65,000 - £72,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
3d
Travel Consultant
Trailfinders —Guildford
- £44,000 - £49,000 a year
- Sales
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Order Processing & Office Assistant
Hattingley Valley Wines Ltd. —New Alresford
- From £24,420 a year
- Full-time
- Computer literacy
- English
- Administrative experience
- Free parking
Quick apply
10d
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
9d
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Product Owner HRSD ServiceNow
UL Solutions —Basingstoke
- Bachelor's degree
- Human resources
- Business
Chief Information Officer
Infovista —Guildford
- Presentation skills
9d
Service Assurance Agent
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Internal Goods Receiving Supervisor
JJ Food Service —Basingstoke
- Communication skills
- Annual leave
- Employee discount
10d

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Implementation Specialist (Fleet)

Solera -
Winnersh

Apply Now

Job details

Full-time

Qualifications

Jira
Power BI
Salesforce
Engineering
Business analysis
Bachelor's degree
Confluence
Scrum
Agile
Business
Requirements gathering

Full job description

About Solera:
Solera is a global leader in B2B and B2C SaaS and hardware solutions, providing data-driven insights to the automotive and insurance ecosystems. Our mission is to empower businesses with trusted solutions that adhere to the highest standards of data privacy, security, and integrity. We facilitate connectivity across the vehicle and property value chain, enabling smarter decision-making through innovative services, software, enriched data, proprietary algorithms, and machine learning. With a presence in over 90 countries, we process more than 300 million digital transactions annually for over 235,000 customers and partners, delivering unparalleled performance and innovation to advance the industry.

Role Overview:
We are seeking a driven and customer-centric Implementation Specialist to join our Professional Services team, focusing on the fleet vertical. This role will involve overseeing the implementation of our fleet solutions, managing customer vehicle services and maintenance schedules, coordinating with third-party installers, and overseeing stock inventory and logistics. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

Lead the implementation of fleet solutions, ensuring timely and successful delivery tailored to customer needs.
Manage the inventory of UK stockholding for service and maintenance work, ensuring availability and accuracy.
Support pre-sales and post-sales processes by recommending best practices for utilizing our Fleet Solutions.
Serve as a technical expert, effectively communicating with both business and technical stakeholders regarding fleet technologies, including dashcams and telematics.
Gather customer requirements to deliver comprehensive and customer-focused solutions.
Develop detailed Statements of Work based on customer requirements and expectations.
Collaborate closely with product and training teams to meet customer needs and contribute to new product developments.
Manage customer setups on our platform to align with customer specifications.
Act as a Subject Matter Expert (SME) in Fleet Solutions, particularly regarding hardware and installation processes.
Conduct training sessions for customers on newly delivered configurations when needed.
Document test scenarios for configurations to support quality assurance efforts.
Ensure cross-functional alignment with product and sales teams to synchronize roadmaps and meet customer and revenue expectations.
Provide third-level support for customer implementations, triaging and prioritizing support tickets as required.
Oversee parts identification and ensure that the correct components are utilized in implementation processes.
Manage contractors to ensure compliance with specifications and timelines.

Qualifications:

University Degree in Business, Engineering, or a related field.
5+ years of experience in delivering large-scale implementation initiatives, ideally within the fleet or automotive sectors.
Experience in technical requirements gathering or business analysis, with the ability to devise innovative solutions that deliver value.
Exceptional customer-facing skills, with a focus on collaboration and clear communication.
Commercially aware, capable of supporting sales opportunities while optimizing cost-effectiveness.
Strong interpersonal skills, with the ability to build effective relationships within the Professional Services team and with external stakeholders.
Attention to detail and a commitment to excellence in every aspect of work.
Proficiency in tools such as JIRA, Confluence, Salesforce, PowerBI and Office365.
Experience with both Agile methodologies (e.g. Scrum) and traditional approaches (e.g. Waterfall).

What We Offer:

An exciting opportunity to work with a global leader in SaaS and hardware solutions.
The chance to deliver innovative products to a diverse range of clients, including some of the world’s biggest brands.
Flexible work arrangements and a hybrid working model to support work-life balance.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Apply Now

Refine Your Search

product support jobs in lasham, ham

Implementation Specialist (Fleet)

Postperson with Driving

Product Assurance Engineer

Business Analyst

Experiential Technician Scotland

Store Apprentice

Store Manager

Satellite Operations Supervisor

Technical Support Engineer

Senior Product Owner

Travel Consultant

Customer Data Insights Analyst

Product Analyst (Finance Applications)

Order Processing & Office Assistant

3rd Line Support Engineer

Project Coordinator

Product Owner HRSD ServiceNow

Chief Information Officer

Service Assurance Agent

Internal Goods Receiving Supervisor

I want to receive the latest job alerts for product support in lasham, ham

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