technical support occupations Work, Jobs in lasham, ham (with Salaries)

First Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
First Line Support
Southern Communications Group —Dummer
- £22,568.00 - £26,436.80 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Fleet
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Apprentice IT Service Desk Support Technician
SNG (Sovereign Network Group) —Basingstoke
- £15,680 a year
- Full-time
- Customer service
- Computer networking
- IT
7d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
4d
Second Line Support
Southern Communications Group —Dummer
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
9d
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
8d
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
2d
Technical Support Engineer
Barracuda Networks Inc. —Reading
- Salesforce
- English
- Windows
Quick apply
4d
Audio Visual Support Technician (Remote)
AVI-SPL —Farnborough
- Full-time
- Remote
- Customer service
- Windows
- Organisational skills
8d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
9d
Field Service Engineer (IP / Networking)
Domo Tactical Communications —Whiteley
- Travel
- Computer networking
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
1d
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
1d
Service Assurance Agent
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme

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First Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£22,568.00 - £26,436.80 a year

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

The successful candidate will be providing first line IT support to internal users across SCG, acting as the initial point of contact for all IT related queries and issues.

Responsibilities:

Providing first-line IT support to internal users, acting as the first point of contact for IT queries, issues, and requests. 
Logging, categorising, and prioritising tickets accurately according to defined processes. 
Resolving first-line issues where possible, escalating to Second Line Service Desk or other teams when required. 
Supporting the wider Service Desk team in ensuring the Service Desk operation is fit-for-business and delivers high-quality support. 
Assisting with end-user computing activities including endpoint protection, software deployment, patch management, and identity and access administration. 
Contributing to user training and support activities to help users utilise IT systems effectively. 
Supporting asset management processes and contributing to end-user documentation. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Assisting with software deployment activities, rolling out EUC software to users and supporting EUC patch management activities.
Supporting identity and access administration activities in compliance with defined IAM policies, such as password resets and account provisioning. 
Staying informed about SLA targets and working to achieve them.

Skills & Experience:

Good communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
A customer-focused approach with a commitment to delivering excellent service. 
A foundational understanding of IT support principles and common end-user computing technologies. 
The ability to follow documented processes and procedures accurately. 
Strong problem-solving skills and an ability to diagnose common IT issues. 
A willingness to learn and develop technical skills. 
The ability to work effectively as part of a team.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £22,568.00-£26,436.80 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in lasham, ham

First Line Support

Entry Level IT

Second Line Support

Technical Support Engineer

First Line Support

Service Desk Analyst

IT Field Support Technician - T2 / Second Line

Apprentice IT Service Desk Support Technician

IT Support - Trainee

Second Line Support

3rd Line Support Engineer

Technical Support Engineer L1

IT Support Technician

Technical Support Engineer

Audio Visual Support Technician (Remote)

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Field Service Engineer (IP / Networking)

IT & DOCUMENT CONTROL ASSISTANT

IT & Document Control Assistant

Service Assurance Agent

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