Network manager Work, Jobs in Launton, Oxf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
6d
IT Manager
Farol Ltd. —Thame
- £45,000 - £60,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Employee discount
Quick apply
5d
Project Manager
Archangel Lightworks —Oxford
- Full-time
- Project management
- Agile
- Annual leave
- Work from home
Quick apply
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Employee assistance programme
Quick apply
8d
Business Development Manager - Milton Keynes
Octane Finance —Milton Keynes
- £35,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Employee discount
Quick apply
8d
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Community Engagement Lead
Chinnor Rugby Football Club, Thame —Thame
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- English
- Supervising experience
- Project management
Quick apply
4d
PCN Manager- Aylesbury Central Primary Care Network
FedBucks Ltd —Aylesbury
- From £39,959 a year
- Temporary
- Management
- Project management
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Sales Manager
The Property Experts —Oxford
- £60,000 - £100,000 a year
- In-person
Estate Agent
The Property Experts —Milton Keynes
- £60,000 - £100,000 a year
- Remote
Store Manager - Bicester
Ermenegildo Zegna —Bicester
- English
- Business development
- Leadership
Quick apply
Site Manager
M Group —Bicester
- Quality control
- Annual leave
- Employee assistance programme
Store Manager
Michael Kors —Bicester
- £45,000 - £60,000 a year
- Full-time
- English
- Communication skills
- Employee discount
11d
Commercial Manager - 12 month contract
DCS Group (UK) Ltd —Banbury
- In-person
Quick apply
Deputy Education Manager - Prison Education - HMP Bullingdon
Milton Keynes College —Bicester
- Up to £42,640 a year
- Full-time
- Annual leave
- Employee assistance programme
11d
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
Operations Support Manager
CitySprint —Milton Keynes
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
13d
Hygienist
PortmanDentex —Bicester
- Part-time
- IT
Quick apply
14d
Change Manager
Dalcour Maclaren —Bicester
- Military
- Free parking
- Annual leave
Quick apply
5d
Hospital Business Development Manager (Consultant Liaison)
The Royal Buckinghamshire Hospital —Aylesbury
- From £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Referral programme
Quick apply
5d

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Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
6 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

network manager jobs in launton, oxf

Service Delivery Manager

IT Manager

Project Manager

Digital Marketing Manager

Business Development Manager - Milton Keynes

IT Support Manager

Community Engagement Lead

PCN Manager- Aylesbury Central Primary Care Network

Sales Manager

Estate Agent

Store Manager - Bicester

Site Manager

Store Manager

Commercial Manager - 12 month contract

Deputy Education Manager - Prison Education - HMP Bullingdon

Lifecycle Project Manager

Operations Support Manager

Hygienist

Change Manager

Hospital Business Development Manager (Consultant Liaison)

I want to receive the latest job alerts for network manager in launton, oxf

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