Client services occupations Work, Jobs in Lavenham, Sfk (with Salaries)

Customer Services Advisor
Midwich Group —Diss
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
4d
Customer Complaints Advisor
Muntons —Stowmarket
- £34,000 a year
- Communication skills
Quick apply
10h
Customer Account Administrator
Prolog Fulfilment —Sudbury
- £12.71 an hour
- Full-time
- English
- IT
- In-person
Quick apply
14d
Customer Services Advisor
Brunel —Colchester
- From £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Quick apply
17h
Account Coordinator - Bury St Edmunds
HSL Compliance Limited —Bury St. Edmunds
- £25,398.80 - £29,000.00 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Client Support - Management Services
Miller Insurance Services —Ipswich
- Travel
- Annual leave
Customer Service Executive - 12 month FTC/Secondment Opportunity
SmartestEnergy —Ipswich
- £28,000 - £32,500 a year
- Hybrid work
- Administrative experience
- Travel
- Communication skills
Quick apply
Complaints Handler
AXA —Haverhill
- Up to £26,299 a year
- Monday to Friday
- Analysis skills
- Financial services
- Communication skills
8d
Account Manager
Dental Hygienics and Decontamination Ltd —Braintree
- £35,000 - £45,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Annual leave
Quick apply
Junior Customer Onboarding Administrator
Its Lolly —Braintree
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
Customer Service Advisor
Somerset Passenger Solutions —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Complaints Handler
AXA UK —Haverhill
- Up to £26,299 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Annual leave
8d
Assistant Account Manager (12 month FTC)
Midwich Group —Diss
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance programme
1d

More jobs to discover

Find similar jobs that you might be interested in.

Customer Complaints Advisor
Muntons —Stowmarket
Maintain clear, empathetic, and professional communication with customers throughout the complaints process. Record agreed corrective and preventative actions…
£34,000 a year
Quick apply
10h
Customer Service Advisor - Remote
WNS Global Services —Ipswich
To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a…
Quick apply

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Customer Services Advisor

Midwich Group
Diss

Apply Now

Job details

4 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Microsoft Office
IT

Full job description

Job Description

About Us
Midwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Philips, and Panasonic to name a few and they demand effective marketing that delivers results through sales.
Part of Midwich’s future strategy is to continue its successful buy and grow activities, which have traditionally been led by the Group Managing Director.
As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, Finance, Marketing and Logistics to name but a few.

About the Role
We have an exciting opportunity for a driven, confident, and self-motivated individual to join our Aftercare Excellence team as a Customer Services Advisor.
In this role, you will be responsible for managing a specific area of the business and providing exceptional post-sales support to both customers and vendors. Your focus will be on delivering excellent service, resolving queries, and ensuring a positive customer experience.

What you will be doing in this role

Processing product returns, ensuring all relevant documentation is completed accurately.
Liaising with couriers and logistics partners, both internal and external, including those used by our vendors.
Communicating with internal colleagues to ensure timely and co-ordinated support for customer needs.
Investigating and resolving customer queries via email and telephone, delivering excellent service at every interaction.
Working independently within your assigned business area while also providing support to the wider Aftercare Excellence team.
Collaborating with vendors and manufacturers to ensure their specific procedures are followed for returns and related enquiries.

What you will bring to the role

An excellent telephone manner and the ability to communicate effectively with all customers, including handling challenging conversations with confidence and professionalism.
A genuine drive to learn about our vendors, products, systems, and the wider business.
Strong IT literacy, including proficiency in the full Microsoft Office Suite.
Previous customer service experience within a large or fast-paced business environment.
Exceptional problem-solving skills, with the ability to think critically and creatively to find solutions.

Why you should work here

Contributory Pension Scheme
Private Health Care
Permanent Health Scheme
Life Cover
Profit Related Pay
Paid Sickness Leave
Staff Purchase Scheme
Discounts from Local Businesses (dependant on location)
Recruitment Finder’s Fee
Employee Assistance Programme (EAP)
Reduced Gym Membership (dependant on location)
Cycle to Work Scheme
Free Car Parking
Shares Programme

Midwich Group is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your CV and cover letter for consideration.

Please quote "CSA" when applying for this position.

Closing Date 30th June 2026

If you are interested in applying for this position, please contact the

Apply Now

Refine Your Search

client services occupations jobs in lavenham, sfk

Customer Services Advisor

Customer Complaints Advisor

Customer Account Administrator

Customer Services Advisor

Account Coordinator - Bury St Edmunds

Client Support - Management Services

Customer Service Executive - 12 month FTC/Secondment Opportunity

Complaints Handler

Account Manager

Junior Customer Onboarding Administrator

Customer Service Advisor

Complaints Handler

Assistant Account Manager (12 month FTC)

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Job Description

Please quote "CSA" when applying for this position.

Closing Date 30th June 2026

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