Product support Work, Jobs in Layham, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
14d
Customer Assistant - Replenishment
Morrisons —Hadleigh
- Annual leave
- Employee discount
Quick apply
14d
Purchasing Apprentice
Distag QCS (UK) Ltd —Ipswich
- £17,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
21h
Studio Coordinator
WeBelieve Media —Manningtree
- £25,000 - £28,500 a year
- Full-time
- Travel
- In-person
- Up to 25% travel
- Free parking
Quick apply
12d
Technical Administrator
SEERS Medical Limited —Stowmarket
- From £24,863 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Product Support Manager
Textron Specialized Vehicles —Ipswich
- Full-time
- Schematics
- Engineering
- Travel
- Annual leave
- Employee assistance programme
7d
Retail Customer Service
Entain —Ipswich
- £13 an hour
- Overtime
- Cash handling
Garden Centre Assistant (Full Time)
Perrywood Garden Centre & Nurseries Ltd —Sudbury
- £8.00 - £12.71 an hour
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
8d
Trainee Stock Controller
Casa Julia Ltd —Braintree
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- IT
- In-person
Quick apply
5d
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £13,000 - £14,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
Maintenance Administrator - Part Time
Potters Resorts - Five Lakes —Maldon
- £13.50 an hour
- Part-time
- Maintenance
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Sunday Fulfilment Operative
KatKin —Haverhill
- £13.00 - £13.30 an hour
- 8 hour shift
- Forklift
- Warehouse experience
- Free parking
- Employee discount
Quick apply
Home Delivery Driver – Part Time
Milk & More —Ipswich
- £15,917 a year
- Part-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
6d
Veneer Operative
TMJ Interiors —Bildeston
- Full-time
- Carpentry
- Power tools
- Construction
- Life insurance
Quick apply
5d
Sales and operations administrator
Kall Kwik Bury St Edmunds —Bury St. Edmunds
- From £26,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Profit sharing
Quick apply
Training Communities Engagement Officer
COLCHESTER INSTITUTE —Colchester
- £25,858.56 a year
- Full-time
- Marketing
- Customer service
- Microsoft Office
Quick apply
Casual Sales Assistant
Sports Direct —Ipswich
- Part-time
- Sales
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
1d
Quality Control Technician
Sekura Global —Colchester
- Full-time
- English
- Maths
- In-person
- Free parking
Quick apply
Technical Analyst - CAFM
OCS Group —Ipswich
- Presentation skills
- Communication skills
Quick apply
ICT Business Support & Development Officer
Braintree District Council —Braintree
- £31,284 - £35,721 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
5h

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product support jobs near layham, sfk

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
14 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

CLOSING DATE FOR APPLICATIONS - FRIDAY 10 JULY 2026

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in layham, sfk

Customer Success Executive

Customer Assistant - Replenishment

Purchasing Apprentice

Studio Coordinator

Technical Administrator

Product Support Manager

Retail Customer Service

Garden Centre Assistant (Full Time)

Trainee Stock Controller

Finance Assistant (part-time)

Maintenance Administrator - Part Time

Sunday Fulfilment Operative

Home Delivery Driver – Part Time

Veneer Operative

Sales and operations administrator

Training Communities Engagement Officer

Casual Sales Assistant

Quality Control Technician

Technical Analyst - CAFM

ICT Business Support & Development Officer

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