It trainee Work, Jobs in Leatherhead, Sry (with Salaries)

Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —London
- £28,000 a year
- Computer literacy
- Travel
- Organisational skills
- Employee assistance programme
IT Support Engineer Apprentice
JBC Skills Training Ltd —London
- £23,000 a year
- Full-time
- Analysis skills
- Travel
- SharePoint
Quick apply
8d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
Apprentice IT Service Desk Analyst
CWA —London
- Full-time
- Organisational skills
- Communication skills
- Annual leave
3d
IT Support Apprentice
QA Apprenticeships —Staines-upon-Thames
- £17,000 a year
- Monday to Friday
- Computer networking
- Communication skills
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
Quick apply
IT Support Apprentice
ORCA Service Technologies —Maidenhead
- £27,976 a year
- Full-time
- Computer literacy
- Software development
- In-person
- Life insurance
- Referral programme
Quick apply
4d
Trainee IT Administrator
Montcalm Collection —London
- Weekend availability
- Hotel
- Travel
- Organisational skills
Quick apply
10d
IT Technician Apprentice
QA Apprenticeships —Woking
- £15,600 a year
- Full-time
- Computer literacy
- Driving
- Computer skills
1d

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IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
Someone with experience working with children / young people is desirable! We require someone who is educated to GCSE standard English and Maths grade 4 (or…
£10,000 a year
Quick apply
EUN IT Support Apprentice
Sika —Welwyn Garden City
Hold a full UK driving licence and are willing to travel between local sites when required. Please note this is an 18 month apprenticeship programme, Successful…
Quick apply
10d

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Trainee IT Support Engineer

Uptime Solutions Ltd
Crawley

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?
You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?
You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

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it trainee jobs in leatherhead, sry

Trainee IT Support Engineer

IT Service Desk Apprentice

IT Support Engineer Apprentice

IT Support - Trainee

Apprentice IT Service Desk Analyst

IT Support Apprentice

IT Apprentice (Level 3 Information Communications Technician)

IT Support Apprentice

Trainee IT Administrator

IT Technician Apprentice

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