Support technician Work, Jobs in Leavesden Green, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
10d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
13d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Mechanical Assembly Technician
Trekinetic All Terrain Ltd. —Hemel Hempstead
- £27,000 - £28,500 a year
- Full-time
- English
- Assembly
- In-person
- Free parking
Quick apply
14d
Pharmacy Technician
Manor View Practice —Borehamwood
- £13 - £16 an hour
- Part-time
- Medication administration
- Patient care
- In-person
Quick apply
4d
Calibration Laboratory Technician
Starna Scientific Limited —Ilford
- £24,500 - £27,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
6d
IT Apprentice
Ministry of Sound Ltd —London
- £25,000 a year
- Azure
- Windows
- IT
Quick apply
3d
Multi Skilled Technician
Activate Group Limited —Kings Langley
- Full-time
- Communication skills
- Time management
Quick apply
6d
Office Administrator
Disaster Care Capital Ltd —West London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Production Technician
Phos Ltd —Hatfield
- £27,500 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Assembly
- Free parking
- Employee discount
Quick apply
4d
Platform Engineer Apprentice
Hightown Housing Association —Hemel Hempstead
- £23,901 a year
- Full-time
- Azure
- Scripting
- Computer networking
Production Worker with PC Hardware/Software Skills
Page Global Ltd T/A Bespoke Arcades —Potters Bar
- £10.85 - £13.50 an hour
- Temporary
- English
- Driving
- IT
Quick apply
7d
Maintenance
Beds & Bars —Hammersmith
- £15.50 - £16.50 an hour
- Full-time
- Bar
- Maintenance
- English
Quick apply
Audio Technician
elasticStage —Hemel Hempstead
- Full-time
- Engineering
- Laboratory experience
- Bachelor's degree
- Annual leave
Quick apply
3d
Medical Education Delivery & Data Assistant (x3 vacancies)
ROYAL COLLEGE OF SURGEONS OF ENGLAND —London
- £29,250 a year
- Full-time
- No experience needed
- Administrative experience
- Annual leave
- Employee assistance programme
Pest Control Technician,
Beaver Pest Control —North London
- £32,500 - £35,000 a year
- 8 hour shift
- Communication skills
- Annual leave
- Flexitime
Quick apply
Optical Assistant
SpaMedica —Luton
- £25,000 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
10d
Data Technician Apprentice
The Specialist Works —London
- Hybrid work
- Azure
- SQL
- IT
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support technician jobs in leavesden green, hrt

Remote Support Desk Operative

On-Site 1st/2nd Line Support Technician

IT Support Technician - First Line Onsite: Immediate Start

IT Field Support Technician - T2 / Second Line Immediate Start

Mechanical Assembly Technician

Pharmacy Technician

Calibration Laboratory Technician

IT Apprentice

Multi Skilled Technician

Office Administrator

Production Technician

Platform Engineer Apprentice

Production Worker with PC Hardware/Software Skills

Maintenance

Audio Technician

Medical Education Delivery & Data Assistant (x3 vacancies)

Pest Control Technician,

Optical Assistant

IT Support Assistant

Data Technician Apprentice

I want to receive the latest job alerts for support technician in leavesden green, hrt

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