Customer experience specialist Work, Jobs in Ledbury, Hef (with Salaries)

Customer Experience Specialist
Fenix Outdoor —Hereford
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
13d
Temporary Sales Research & Database Assistant
Island Ropes & Rigging Limited —Ledbury
- £12.71 an hour
- Temporary
- CRM software
- Microsoft Excel
- Sales
- Free parking
Quick apply
3d
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Customer Contact Specialist
Listers —Worcester
- Up to £32,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee discount
9d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
9d
Supply Chain Senior Specialist
Northrop Grumman —Cheltenham
- £47,400 - £58,000 a year
- Hybrid work
- No degree
- Travel
- Contracts
Customer Resolutions Adviser - Worcester
Foxtons —Worcester
- £26,000 - £28,000 a year
- Customer service
- Organisational skills
- IT
- Annual leave
- Sick pay
Quick apply
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
10d
Sales Executive
WeBuyAnyCar —Malvern
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Wine Auction Operations and Business Administration Apprenticeship
Brightwells Ltd —Leominster
- £20,000 - £24,375 a year
- Customer service
- In-person
Quick apply
19h
Technical Specialist – Solar O+M
Alt-Group —Worcester
- Full-time
- Schematics
- Maintenance
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
14d
Gardener
Elements Trees & Gardens Ltd —Broadway
- £130 a day
- Full-time
- Customer service
- Maintenance
- Hand tools
Quick apply
Self Employed Driver
TREK GROUP LIMITED —Ledbury
- £17 an hour
- Full-time
- Management
- Sales
- Customer service
- Free parking
Quick apply
Coordinating Authorised Person (Wales & Central)
QinetiQ —Malvern
- £38,925 - £43,250 a year
- Full-time
- Employee discount
Retirement Housing Officer (Worcester)
Platform Housing —Worcester
- Up to £31,905 a year
- Monday to Friday
- Administrative experience
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
6d
Sales Advisor
Bodypower Sports plc Fitness Superstore —Gloucester
- £29,000 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Free parking
- Employee discount
Quick apply
FRIGHT FORWARDING SALES EXCUTIVE
TW Transport —Inkberrow
- £35,000 - £45,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply

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Customer Experience Specialist

Fenix Outdoor -
Hereford

Quick apply

Job details

13 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Do you thrive on building relationships and exceeding customer expectations? Are you passionate about the outdoors, have a love for the kit, and have a knack for people and sales? If so you are going to love this job!

ABOUT THE ROLE

Trekitt is looking for a motivated and customer-focused individual to join our growing business as a Customer Experience Specialist.

You will be responsible for delivering sound and accurate information and advice to our customers and community. Being on the front line of the business, you will embody our brand's values and work hard to ensure every interaction is a five-star experience.

You will competently use several in house and external resources to distil and deliver accurate information regarding customers orders and the technical aspects of our premium product assortment to maintain our industry leading standard of customer service in our marketplace.

WHAT YOU WILL DO

Answer phone calls, emails, and live chat inquiries from customers in a friendly and professional manner.
Effectively resolve customer inquiries, complaints, and requests across a varied range of mediums in a timely and efficient manner.
Provide accurate and up-to-date information on our stocked products, services, and policies.
Proactively identify customer needs and offer solutions or escalate complex issues to the appropriate team member.
Contribute to a positive team environment, supporting the needs of the team in a personable way.

WHO YOU ARE

Experience – A minimum of a years frontline customer Service experience
Communicator - Excellent written and verbal communication skills with the ability to clearly explain complex information in a concise and easy-to-understand manner quickly and efficiently.
People Person - Outstanding interpersonal skills and a genuine passion for building positive relationships with customers and stakeholders.
Problem Solver – Possessing the mindset and ability to think creatively and deliver the right outcome for the customer and the company.
Organised - Strong organisational skills and the ability to prioritise tasks effectively in a fast-paced environment.
Competent with Technology - A strong grasp of ICT skills, including using Microsoft Office, Zen Desk and POS software
Team Player – Experience and understanding of how a team achieves its goals together.
Live the Outdoors - A passion for the outdoors and a fundamental understanding of customers’ needs of outdoor clothing and equipment (including climbers, mountaineers, backpackers, trekkers, skiers and adventure travellers).

ABOUT TREKITT

We are the UK’s premier outdoor retailer, focused on providing the British outdoor enthusiast with the best kit, service and advice possible. We are ambitious, determined and work tirelessly towards our objective, to be the best at what we do. This attitude has led us to be a fun and motivated workplace, with a committed and productive mindset shared amongst our teams and the business.

WHAT WE CAN OFFER YOU

A competitive salary commensurate with experience, pension, staff discount scheme and flexible working schemes including home working.

We operate an open and friendly company with a relaxed culture and dress code in a comfortable environment, but we all work very hard to get the job done.

Quick apply

Refine Your Search

customer experience specialist jobs in ledbury, hef

Customer Experience Specialist

Temporary Sales Research & Database Assistant

1st Line Team Leader

Customer Contact Specialist

Customer Service Advisor

Business Development Manager (IT)

Supply Chain Senior Specialist

Customer Resolutions Adviser - Worcester

Member Support Administrator

1st Line Engineer

Customer Service & After Care Co-ordinator

Sales Executive

Wine Auction Operations and Business Administration Apprenticeship

Technical Specialist – Solar O+M

Gardener

Self Employed Driver

Coordinating Authorised Person (Wales & Central)

Retirement Housing Officer (Worcester)

Sales Advisor

FRIGHT FORWARDING SALES EXCUTIVE

I want to receive the latest job alerts for customer experience specialist in ledbury, hef

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