Customer service coordinator Work, Jobs in Ledbury, Hef (with Salaries)

Project Coordinator
Allvalves Online Limited —Pershore
- £24,420 - £28,000 a year
- Full-time
- Customer service
- ERP systems
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Customer Service Coordinator
MP Filtri —Evesham
- £27,000 - £28,500 a year
- Full-time
- Customer service
- ERP systems
- In-person
- Free parking
- Life insurance
Quick apply
12d
Scheduling & Office Coordinator
hmdpm —Cheltenham
- £13.50 - £14.50 an hour
- Part-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
4d
Sales and Project Coordinator
The Airedale Group —Pershore
- Temporary
- CRM software
- Sales
- Customer service
Quick apply
4d
Low Vision Services Coordinator
Sensory Matters Worcestershire —Worcester
- £12.71 an hour
- Part-time
- Management
- Customer service
- Organisational skills
- Annual leave
Quick apply
9d
Mobile Hire & Sales Coordinator
GAP Group —Tewkesbury
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Sales & Project Coordinator
Sprint —Pershore
- Temporary
- CRM software
- Sales
- Customer service
11d
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person

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Project Coordinator
Allvalves Online Limited —Pershore
Keep OEM customers and the Allvalves sales team informed throughout the project lifecycle. Create and manage purchase orders (back-to-back with sales orders),…
£24,420 - £28,000 a year
Quick apply
11d

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customer service coordinator jobs near ledbury, hef

Project Coordinator

Allvalves Online Limited
Pershore

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Job details

Full-time
£24,420 - £28,000 a year
11 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Transport links
On-site parking

Qualifications

Sage
Customer service
ERP systems
Project coordination
Continuous improvement
Organisational skills
Scalability

Full job description

Company Overview
Allvalves Online Limited operates within the process control industry, supplying valves and actuators for water, oil, data centre and gas markets. The company focuses on providing essential components for industrial applications, emphasizing quality and reliability.

SCOPE OF ROLE:

To manage the end-to-end delivery of high-value, high-profile OEM customer projects within Allvalves’ dedicated Projects Division. This role oversees all aspects from sales order processing and back-to-back purchasing to progress tracking, logistics, and customer communication. The Project Coordinator ensures all documentation, certification, and drawings are professionally prepared and delivered, supporting Allvalves’ reputation for excellence and technical competence.

KEY RESPONSIBILITIES:

Project Management

Manage and coordinate high-value projects for OEM clients from order receipt through to delivery.
Process sales orders accurately in the ERP system (Sage 200), ensuring correct customer and technical specifications are captured.
Process updates of orders and deliveries on 'Monday'
Create and manage purchase orders (back-to-back with sales orders), ensuring timely and accurate supplier fulfilment.

Logistics & Delivery Coordination

Track project timelines and delivery schedules, proactively managing delays or changes.
Coordinate incoming and outgoing shipments, ensuring goods are delivered in full and on time.
Work with warehouse and operations teams to prioritise project-related dispatches.

Customer & Internal Communication

Act as the primary point of contact for project status updates – both internally and externally.
Keep OEM customers and the Allvalves sales team informed throughout the project lifecycle.
Attend project meetings and liaise with technical, sales, and purchasing teams to maintain alignment.

Technical Documentation & Certification

Prepare and compile project documentation packs including:
Technical drawings
Certificates of conformity
Inspection & test records
IOMs (Installation, Operation & Maintenance manuals)
Liaise with suppliers and engineers to gather correct and complete documentation.

Process Development & Division Growth

Contribute to the development of processes and tools for the new Projects Division.
Help establish best practices for project tracking, documentation control, and customer experience.
Assist with continuous improvement initiatives to increase efficiency and scalability.

Skills & Experience Required

Proven experience in project coordination, order management, or technical customer service.
Strong organisational skills and ability to manage multiple projects simultaneously.
Experience working with ERP systems (Sage 200 experience preferred).
High attention to detail, especially in documentation and technical specification accuracy.
Confident communicator with excellent customer service and interpersonal skills.
Understanding of technical products such as valves, actuators, or engineering systems (preferred).

Desirable

Previous experience working with OEMs or engineered product deliveries.
Familiarity with technical documentation, certification, and QA processes.
Ability to read or interpret engineering drawings and specifications.

What We Offer

A key role in an exciting new division within a growing engineering company
Competitive salary and benefits
20 days annual leave + bank holidays
Company pension scheme
Friendly and supportive team environment
Opportunities for career progression and professional development
Health Assured Medical App

Pay: £24,420.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Transport links

Work Location: In person

Quick apply

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Project Coordinator