Customer service manager Work, Jobs in Ledbury, Hef (with Salaries)

Head of Sales
Frank P Matthews Trees —Tenbury
- £50,000 - £65,000 a year
- Full-time
- Sales
- Analysis skills
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
Automotive Customer Experience Manager- Gloucester
Baylis Automotive —Gloucester
- Up to £40,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Annual leave
- Employee discount
Quick apply
10d
Assistant Service Manager
Mon Motors —Cheltenham
- £35,000 - £44,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Store discount
- Paid training
Quick apply
Front of House & Audience Experience Manager
The Cheltenham Trust —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Hospitality
- Supervising experience
- Continuous improvement
Quick apply
9d
Operations Manager
The Growth Foundation —Cheltenham
Quick apply
3d
Service Manager (Automotive)
Baylis Automotive —Gloucester
- Up to £50,000 a year
- Full-time
- Management
- Customer service
- Analysis skills
- Free parking
- Store discount
Quick apply
Sales Manager
Purple Granite Ltd —Kidderminster
- From £30,000 a year
- Full-time
- Management
- Sales
- In-person
- Free parking
Quick apply
Part-time Customer Service Manager
International Workplace Group plc —Tewkesbury
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
8d
Trainee Store Manager
Subway Worcester —Worcester
- £24,000 - £26,000 a year
- Full-time
- Hospitality
- Supervising experience
- Quick service & fast food restaurant
- Free parking
Quick apply
12d
Sales Team Leader
PGL Travel —Ross-on-Wye
- £28,935 - £35,935 a year
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Assistant Manager
Screwfix —Worcester
- Up to £30,000 a year
- Part-time
- Annual leave
- Employee discount
Site Manager
Mears Group —Evesham
- Up to £45,000 a year
- Monday to Friday
- Driving
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Secured Sales Manager
CGT SALES ltd —Cheltenham
- From £30,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Free parking
Quick apply
4d
Sales & Account Manager
Commercial —Cheltenham
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
9d
Change Manager
Claranet —Gloucester
- Full-time
- Travel
- IT
- Financial services
Assistant Customer Service Manager (Assistant Placemaker Manager)
Places for People —Elmbridge
- £29.69 an hour
- Management
- Customer service
- Employee discount
Head of People Partnering & Operations
University of Gloucestershire —Pittville
- £58,226 - £67,469 a year
- Continuous improvement
- Human resources
- Leadership
5d
Assistant Manager
Wickes —Worcester
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Cheltenham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Kitchen Manager
Gloucester Services —Gloucester
- £15.35 an hour
- Full-time

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customer service manager jobs near ledbury, hef

Head of Sales

Frank P Matthews Trees
Tenbury

Quick apply

Job details

Permanent | Full-time
£50,000 - £65,000 a year

Benefits

Free parking
Relocation assistance
Cycle to work scheme
Canteen
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Sales
Analysis skills
Organisational skills
Leadership
Communication skills
Horticulture
Retail sales

Full job description

About Frank P Matthews Trees

Frank P Matthews is one of the UK’s leading tree nurseries, established in 1901 and now in its fourth generation of family ownership. We specialise in high-quality ornamental and fruit trees, supplying both trade and retail customers across the UK. Renowned for innovation, heritage varieties and customer service, we continue to grow through strong relationships, expert knowledge and a passion for trees.

The Role

We are seeking an experienced, commercially driven and people-focused Head of Sales to lead and develop our sales function across both wholesale and retail channels.

This is a senior leadership role responsible for driving sustainable revenue growth, strengthening customer relationships and developing a high-performing sales culture aligned with the values and reputation of Frank P Matthews.

The successful candidate will combine strategic thinking with a hands-on approach, working closely with directors and operational teams to deliver ambitious commercial goals while maintaining exceptional customer experience.

Key Responsibilities

Sales Leadership & Strategy

Develop and implement the company’s sales strategy across trade, retail and online channels
Drive revenue growth and profitability across all product categories
Identify new market opportunities, customer sectors and growth areas
Contribute to wider commercial and business planning

Team Management

Lead, motivate and develop the sales team
Set targets, KPIs and performance standards
Support recruitment, onboarding and ongoing training
Foster a collaborative, customer-focused sales culture

Customer Relationships

Build and maintain strong relationships with key customers, landscapers, garden centres, developers and commercial buyers
Support major account management and strategic partnerships
Ensure high standards of customer service and communication

Commercial Performance

Monitor sales performance, forecasts and margins
Analyse sales data and market trends to inform decision-making
Work closely with production and operations teams to align supply and demand
Support pricing strategies and stock planning

Marketing & Brand Collaboration

Work alongside marketing to support campaigns, promotions and product launches
Help strengthen the Frank P Matthews brand within the horticultural industry
Represent the business at trade shows, events and industry functions

Skills & Experience

Essential

Proven experience in a senior sales leadership role
Strong commercial awareness and strategic thinking
Experience managing and developing sales teams
Excellent communication and relationship-building skills
Ability to work collaboratively across departments
Strong organisational and analytical skills

Desirable

Experience within horticulture, nursery stock, agriculture or a related industry
Knowledge of wholesale and retail sales channels
CRM and sales reporting experience
Passion for trees, plants and the horticultural sector

Personal Qualities

Positive and proactive approach
Strong leadership presence
Customer-focused mindset
Commercially ambitious while aligned with company values
Adaptable and hands-on
Passionate about quality and long-term relationships

What We Offer

Opportunity to join a respected fourth-generation family business
A leadership role within a growing and innovative company
Supportive team environment
Competitive salary based on experience
Staff discount and company benefits
The chance to shape the future growth of a renowned UK nursery

Pay: £50,000.00-£65,000.00 per year

Benefits:

Canteen
Company events
Cycle to work scheme
Free parking
On-site parking
Private medical insurance
Relocation assistance

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in ledbury, hef

Head of Sales

Automotive Customer Experience Manager- Gloucester

Assistant Service Manager

Front of House & Audience Experience Manager

Operations Manager

Service Manager (Automotive)

Sales Manager

Part-time Customer Service Manager

Trainee Store Manager

Sales Team Leader

Assistant Manager

Site Manager

Secured Sales Manager

Sales & Account Manager

Change Manager

Assistant Customer Service Manager (Assistant Placemaker Manager)

Head of People Partnering & Operations

Assistant Manager

Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped

Kitchen Manager

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