Service administrator Work, Jobs in Ledbury, Hef (with Salaries)

Medical Administrator
Midlands ADHD Clinic —Malvern
- £27,826.50 a year
- Part-time
- Microsoft Outlook
- Writing skills
- Administrative experience
- Flexitime
- Sick pay
Quick apply
2d
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
6d
Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)
Wye Valley NHS Trust —Hereford
- £25,760 - £27,476 a year
- Part-time
13d
Administration Assistant
Retro Track & Air Ltd —Dursley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Administrator
Cygnul Limited —Worcester
- £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Word processing
- English
Quick apply
1d
Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
13d
Commercial Administrator
Sunderlands 1862 LLP —Hereford
- £25,000 - £30,000 a year
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
14d
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
Sales & Training Administrator
Britton Price Lifts Ltd —Bromyard
- From £25,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
3d
Administrator - Life & Pensions
Capita —Cheltenham
- Part-time
- Remote
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
- Flexible schedule
Administrator- Account Handler
Athena Worksufaces Ltd —Worcester
- From £26,624 a year
- Monday to Friday
- Microsoft Powerpoint
- Customer service
- Salesforce
Quick apply
Technical Administrator
Sodexo —Hereford
- £27,500 - £28,500 a year
- Full-time
- Hospital
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
13d
Contract Administrator
Hewer Facilities Management LTD —Gloucester
- £26,500 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Fleet Administrator
Listers —Droitwich
- Up to £33,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee discount
13d
Customer Support Administrator
Tri-Wall UK Ltd —Monmouth
- £25,000 - £26,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
8d
Personal Assistant & Patient Safety Administrator, Band 4
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
1h
Team Administrator – Annual Physical Health Check Service (APHC)
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £25,272 a year
- Part-time
- Patient care
- Communication skills
19h
Radiology Team Administrator (Bank)
Nuffield Health —Hereford
- £12.84 an hour
- Part-time
- Customer service
- IT
- Communication skills

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Medical Administrator

Midlands ADHD Clinic -
Malvern

Quick apply

Job details

Part-time | Fixed term contract
£27,826.50 a year
2 days ago

Benefits

Flexitime
Company pension
Private medical insurance
Sick pay

Qualifications

Microsoft Outlook
Writing skills
GCSE
Administrative experience
Analysis skills
Data entry
Organisational skills
IT
Proofreading
Phone etiquette
Business requirements
Communication skills
Office experience

Full job description

Medical Administrator

Job Summary
We are seeking a confident, detail-oriented administrator to be a core member of our team, heavily involved in the daily operations of our private mental health clinic. The successful candidate will play a crucial role in ensuring the smooth functioning of our various patient pathways: ADHD Assessments, ADHD Medication and Therapy, having contact with patients via email, telephone calls, supporting staff in the clinical rooms and UK wide via Teams. They will be part of a close knit admin team, working directly with the Practice Supervisor and Clinical Director, and support our Patient Care Coordinator.

Hours will be Monday, Tuesday, Thursday daytimes 9 to 5pm (with flexibility to start times), with hours likely to increase if required. The candidate will also be required, on occasion to provide cover for other staff when they are away (additional days).

This is a fixed-purpose contract for an initial period of 18 months, created to support the rapid growth of our NHS and private healthcare services. This role covers the growing additional work needs, plus maternity cover. As our organisation continues to expand through out the UK our intention is for this role to transition into a permanent position, subject to ongoing business requirements and performance

This position requires proficiency in following detailed processes from start to finish, with excellent attention to detail, good memory and professional written and oral communication skills. There needs to be an ability to learn IT software and follow our company admin procedures, while fostering a welcoming environment for both staff and patients, as the candidate will be based in clinic.

Ideally the candidate will have worked in a similar environment and be excellent at following processes.

The candidate will, at times, be in clinic when it is quiet, so will be comfortable working alone (the other admin team work remotely and are available for support). Our clinic is a calm environment as we provide therapy in the six clinical rooms that are ongoing while the candidate is situated in the main reception welcoming clients and working through our online enquiries.

Responsibilities

The candidate will be involved in day-to-day administrative operations of the clinic, ensuring efficient workflow of patients on each pathway, actioning multiple steps of patient contact, mostly via email and following clear guidelines for each process

Maintain accurate patient records and ensure compliance with data protection regulations
Handle incoming calls and emails efficiently and with professionalism
Assist with scheduling appointments, taking payments and managing the clinic's calendar.
Utilising the companies IT software to manage patient information data entry, sending emails, updating trackers
Growing in responsibility over time to carry oversight for one or more pathways for the clinic, and taking responsibility for patients to be managed accurately through each step until discharge.
Support clinical staff with changing appointments, sending emails.
(writing dictated clinical letters will not be part of this role)
Possible proof reading of final reports

Requirements

Experience in an administrative role, in a setting requiring a high level of accuracy, and processes to follow.
Good organisational skills with the ability to manage multiple tasks simultaneously and switching between tasks as the urgency arises.
Strong memory and ability to follow detailed procedures for each patient situation
Excellent data entry skills with exceptional attention to detail.
Demonstrated ability to maintain confidentiality and handle sensitive information appropriately.
Effective communication skills, both written and verbal.
Confident phone manner
Ability to work swiftly with fast paced admin requirements
A proactive approach to problem-solving with confidence to use initiative and think on the job when faced with unusual situations.
Holds a clear DBS check.
Willing to undertake required CPD modules of remote learning.

Location

We are based in Barnard’s Green Malvern. The role is available as a 22.5 - 30 hours a week, on Mondays, Wednesdays and Fridays, 9 to 5pm (with some flexibility to start times).

Essential Qualifications

Educated to GCSE level or equivalent - Essential
GCSE Mathematics & English (C or above) - Essential
A’ levels – Desirable
Degree – Desirable

Essential Experience

Experience of working with the general public
Ideal is experience of administrative in a medical or mental health environment

Skills

Good interpersonal skills - ability to quickly write efficient & accurate emails
Problem solving & analytical skills when clients ask questions
Ability to follow policy and procedure (essential as this is a process driven role)
Excellent communication skills (written and oral)
Clear, polite and confident telephone manner
Competent in the use of Office and Outlook and ability to learn our software
Use of medical software -Desirable
Effective time management (Planning & Organising)
Ability to work as a team member and autonomously - keeping close contact during remote working hours using Teams video calls
Comfortable working in the clinical rooms , sometimes alone at the reception desk when therapists are in sessions

Personal Qualities

High levels of accuracy and follow detailed set processes
Polite and confident
Flexible and cooperative
Motivated and forward thinker
Ability to work confidently and timely on fast paced admin queries
High levels of integrity and loyalty
Calm and able to handle long list of email enquiries to work through
Happy to undertake (some) repetitive work, although there can also be lots of variation in patient requests which can take many months to learn and understand the whole system and processes within our service.

Other requirements

Clear Disclosure Barring Service (DBS) check
Evidence of Qualifications & Reference Check
Mandatory training

This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.

The candidate would be a core member of the whole service, working closely with other admin and therapists.

This wage is pro rata based on full time equivalent of £27,826.50 based on 37.5 hours a week.

Should we receive a high number of applicants this advert will close early. If you are interested we urge you to apply asap. Please only apply if you meet the above criteria.

Pay: £27,826.50 per year

Benefits:

Company pension
Flexitime
Sick pay

Education:

GCSE or equivalent (required)

Experience:

medical/ mental health administrator: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

service administrator jobs in ledbury, hef

Medical Administrator

Customer Support & Operations Administrator

Administrator

Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)

Administration Assistant

Administrator

Administrator

Commercial Administrator

Patient Administrator

Purchasing Administrator

Sales & Training Administrator

Administrator - Life & Pensions

Administrator- Account Handler

Technical Administrator

Contract Administrator

Fleet Administrator

Customer Support Administrator

Personal Assistant & Patient Safety Administrator, Band 4

Team Administrator – Annual Physical Health Check Service (APHC)

Radiology Team Administrator (Bank)

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