Administrative specialist Work, Jobs in Leeds, Eng (with Salaries)

Income Officer
Encircle Housing —Leeds
- £30,160 a year
- Full-time
- Hybrid work
- Customer service
- No experience needed
- English
- Work from home
- Employee discount
Quick apply
Customer Services Executive
Zenith —Leeds
- From £26,779.35 a year
- Hybrid work
- Contracts
- Communication skills
- Free parking
- Annual leave
2d
Licensing and Compliance Officer
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Temporary
- Microsoft Office
- Administrative experience
- Mentoring
- Annual leave
12d
Administration Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
10d
Operational Support Officer
HM Courts & Tribunal Service —Leeds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
9d
Team Coordinator
Leeds and York Partnership NHS Foundation Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
5d
Customer Care Administrator
Zenith —Leeds
- From £26,215.15 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
People Specialist
Onebright —York
- £30,000 a year
- Call to connect
- Hybrid work
- Administrative experience
- Human resources
- IT
- Employee assistance programme
Quick apply
Client Onboarding Administrator (Operations)
TransUnion —Leeds
- Full-time
- Sales
- Microsoft Office
- Computer skills
- Employee stock purchase plan
- Annual leave
Supervisor - Outpatients
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
- Teaching
8d
Customer Service Advisor
Keycare Limited —Shipley
- From £24,882 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
Failsafe Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
- Teaching
Support Service Secretary
Leeds and York Partnership NHS Foundation Trust —Leeds
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- IT
- Annual leave
- Employee discount
8d
Legal Assistant/Secretary
Switalskis Solicitors —Wakefield
- £26,052 a year
- Full-time
- Hybrid work
- Word processing
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
2d
Administrator - Maths Department
Leeds College of Building —Leeds
- £26,350 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Business Support Officer - Legal Services
Kirklees Council —Huddersfield
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
3d
HR Apprentice
thebigword —Leeds
- £24,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
Quick apply
Administration Assistant
Jordans Solicitors —Wetherby
- £12.71 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Team Leader
HM Courts & Tribunal Service —Bradford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Work from home
1d

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Income Officer

Encircle Housing -
Leeds

Quick apply

Job details

Permanent | Full-time
£30,160 a year

Benefits

Cycle to work scheme
Company pension
Work from home
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Accounts payable
Customer service
No experience needed
English
Administrative experience
IT
Financial services

Full job description

Full time (37.5 hrs p/w) salary £30,160

Leeds Office (Horsforth) – 3 days office based, 2 days home based Full-time (37.5 hours) - Monday to Friday (will consider part-time applicants working a minimum of 25 hours per week. Working days between office and home TBC)

We have an exciting opportunity to join our Rental Income team as an Income Officer The role is responsible for delivering a wide range of duties focused on maximising income streams and reducing debt. The post holder will ensure that financial activities are proactive, with staff and stakeholders fully engaged in achieving this objective.

Encircle Housing was established in 2018 and is a Community Benefit Society with charitable objectives. We are a growing business with over 130 properties across England, Wales and N. Ireland.

We provide high quality specialist supported housing specifically designed to meet the need of the individual, relating to learning disability, mental-ill health, acquired brain injury, physical or sensory disability, or a diagnosed long-term condition such as dementia.

We believe that everyone has the right to feel safe and secure in their own home. We ensure tenants achieve this and more, by providing them with high quality housing with support provided by our partner care providers. We work closely with our new and existing tenants, their families and support agencies to gain a full understanding of their individual needs and housing requirements.

The Income Officer is responsible for maximising rental income and minimising arrears through proactive income management and effective engagement with tenants and key stakeholders. The post holder will monitor rent accounts, take appropriate action to recover outstanding debts, and ensure accurate and timely collection of rent and service charges. Working independently, they will develop and maintain efficient systems and processes to support income collection, while building strong relationships with tenants, support providers, Local Authorities, and Housing Benefit teams to sustain tenancies and optimise financial performance.

Key Responsibilities will include:

Housing Benefit responsibilities

· Ensure all partners are fully aware of the processes involved in submitting claims and rent administration.

· Ensure all new schemes have rent/income systems and processing in place prior to going live.

· Contribute to the setting and submissions of rents and service charges for new services.

· Monitor progress and assist local authorities with information requests or other queries during new claim processing.

· Manage overpayment requests, checking validity and challenging/refunding as appropriate.

· To contribute to negotiations with Local Authorities regarding potential rent levels.

· To have an overview of all live claims ensuring breaks in claims or queries are quickly and appropriately responded to.

· To work closely with support providers giving advice and support in relation to Housing Benefit.

· To provide management Information and reports as required.

Income responsibilities

· Gain full understanding of the income / rents part of the SASSHA system advising and training support partners with portal access as necessary.

· Support the accurate and timely maintenance of rent accounts.

· View and monitor all allocated rent accounts weekly.

· Monitor and effectively manage arrears levels including former tenant arrears.

· The timely and accurate production of rental invoices and void requisitions

· Quarterly and ad hoc raising of rent statements.

· Ensuring contractual arrangements are adhered by timely recording and reconciliation of rent accounts.

· Ensure other sources of Income including commissioned services and contracted services are Invoiced and received in a timely manner.

· Monitoring, authorisation and chasing of invoices for service charges, rental income and void invoices ensuring their collection and any payments are processed in line with procedure.

· Provide support to recovery voids income from our care providers and partners in accordance with contractual commitments.

· Support year end work and answer all questions from internal and external customers regarding rental income and debt collection.

· Supports colleagues with audit and recommendations for best practice in processes.

· and a good general understanding of the system as a whole.

The ideal candidate will have a minimum of one years’ experience in a financial administration role and be able to demonstrate the following skills:

Experience within income recovery, rent arrears and/or housing income management
Experience of working for a Registered Provider/Housing Association
A strong working knowledge of Housing Benefit regulation and claims process
A solid understanding of Welfare Reform and proposed changes to the Supported Living funding
Ability to manage a high-volume caseload and work effectively toward collection targets and deadline
Excellent Administrative and numerical skills with accurate record keeping and attention to detail.
Good time management and ability to work with competing deadlines
Highly IT literate, with excellent spreadsheet modelling skills
Understanding of housing benefit
Able to manage own workload and work independently as well as within the team framework.
Ability to document processes for the benefit of the team and others.
Good understanding of the need to ensure and deliver good data security
A ‘Can Do’ and ‘willing to help’ attitude is essential
Good communicator, having the confidence to interact effectively with different people, face to face, over the phone and by email
Deal sensitively with all enquiries and tenants queries
Adapt and respond effectively to change
Ability to work reliably and be self-motivated
Team player who thinks of the whole of the income team as well as regional teams.
Highly IT literate, with excellent spreadsheet modelling skills

You should have excellent standards of customer care and be able to demonstrate a real empathy with tenants with complex care and support needs.

If you are interested in this opportunity, we would love to hear from you so please click to apply.

We reserve the right to close this advertisement early and interview early, if we receive a high volume of suitable applications. Therefore, please apply early to ensure that you are considered for the post. Encircle Housing is an equal opportunity employer.

Closing date for applications

Sunday 21st June 2026

Interview date

TBC

Pay: £30,160.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Life insurance
On-site parking
Sick pay
Work from home

Application question(s):

Which of the following best describes your experience with housing management systems, for example SASSHA?

I am fully proficient.
I have limited experience.
I have no experience.

Experience:

income collection: 1 year (required)
housing benefit claim: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Leeds LS18 5AZ

Quick apply

Refine Your Search

administrative specialist jobs in leeds, eng

Income Officer

Customer Services Executive

Licensing and Compliance Officer

Administration Officer

Operational Support Officer

Team Coordinator

Customer Care Administrator

People Specialist

Client Onboarding Administrator (Operations)

Supervisor - Outpatients

Customer Service Advisor

Failsafe Officer

Support Service Secretary

Legal Assistant/Secretary

Customer Success Specialist

Administrator - Maths Department

Business Support Officer - Legal Services

HR Apprentice

Administration Assistant

Team Leader

I want to receive the latest job alerts for administrative specialist in leeds, eng

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