Company Overview
Easy Bathrooms is a leading provider of premium bathrooms and tiles, serving a diverse customer base including homeowners, housebuilders, interior designers, and commercial fitters. With an extensive network of over 160 showrooms nationwide and a dedicated team of more than 1000 employees, we are committed to delivering exceptional quality and service across the industry.
Overview
Easy Bathrooms is looking for an Ecommerce & Website Manager to lead the day-to-day management and development of our ecommerce website and digital platforms.
This is a hands-on leadership role for someone who enjoys improving websites, spotting opportunities and turning ideas into practical changes that drive leads, sales and better customer experiences.
Main responsibilities
Website Management
- Own the day-to-day operation, maintenance, quality and optimisation of the website.
- Plan and oversee new website features, landing pages and ongoing development.
- Manage developers, write briefs, review work, carry out QA testing and approve releases.
- Update website content, promotions, pricing, products and category pages.
- Monitor website performance, user experience and site speed.
- Manage AI search improvements, redirects, broken links and website health.
- Take ownership of website quality, accuracy and stability, ensuring the website is regularly checked, maintained and kept in good condition across desktop and mobile.
- Identify and resolve website issues including broken links, outdated content, poor customer journeys, errors, tracking issues and technical problems.
- Ensure website changes are tested properly before going live and that updates support the wider marketing and business strategy.
Ecommerce & Performance
- Oversee optimisation of website content and structure for SEO and showroom enquiries.
- Oversee the upload and maintenance of products, descriptions, specifications and imagery.
- Analyse website performance using Google Analytics and other reporting tools.
- Produce regular ecommerce performance reports and identify opportunities for improvement.
- Carry out competitor research, pricing analysis and product benchmarking.
- Support local SEO activity across showroom pages, Google Business Profiles and location-based search, ensuring showroom information is accurate, consistent and optimised.
- Work with the Head of Marketing on Google Ads, Meta Ads and paid traffic performance, ensuring campaigns are supported by strong landing pages, accurate tracking and effective customer journeys.
- Identify opportunities to increase online sales, showroom enquiries, design appointments, installation leads and customer engagement.
- Proactively recommend new ideas, tools and improvements that could enhance website performance, customer experience, lead generation and online sales.
Team Management
- Lead and support the ecommerce team on a day-to-day basis.
- Allocate workload, review completed work and provide ongoing coaching.
- Conduct regular 1-to-1s, onboarding and training for new team members.
- Create internal guides, processes and tools to improve team efficiency.
- Work closely with the Head of Marketing, Creative Manager, Marketplace Manager, Social Media Manager and wider marketing team to ensure website activity supports wider campaigns and business priorities.
- Support showroom teams, regional managers and other departments with website updates, local search, showroom launches, refurbishments, promotional activity and digital queries.
- Help create a clear, organised and accountable working structure within the ecommerce team.
Projects & Partnerships
- Manage relationships with developers and external digital partners.
- Coordinate website, SEO, AI search, email marketing and wider digital projects, working with marketplace and other teams where website support is required.
- Attend supplier meetings, document actions and ensure successful delivery.
- Support showroom launches, refurbishments and digital updates across multiple platforms.
- Experience supporting or managing Google Ads, Meta Ads or paid media performance.
- Experience with Google Business Profiles, local SEO or multi-location retail SEO.
Skills & Experience
Essential
- Experience managing an online team
- Experience managing ecommerce websites or digital platforms.
- Experience working with developers and managing website projects.
- Strong understanding of SEO, UX and ecommerce best practices.
- Experience using Google Analytics and reporting on website performance.
- Excellent organisational and project management skills.
- Strong communication and leadership abilities.
- Confident using Excel or Google Sheets for reporting and analysis.
Desirable
- Experience with ecommerce platforms such as Aero Commerce, Magento or Shopify.
- Knowledge of SQL and data analysis.
- Experience with AI search, LLM optimisation or emerging ecommerce technologies.
- Experience with Google Ads, Klaviyo.
- Experience leading or mentoring a digital or ecommerce team.
- Experience using AI tools to improve reporting, content, search visibility, customer journeys or ecommerce processes.
- Experience in a showroom-led, retail, home improvement or multi-location business.
What we're looking for
We want someone who is naturally curious, commercially aware and comfortable challenging how things are done. The right person will bring ideas, test improvements and look for ways to make the website work harder for customers, showrooms and the wider business.
Pay: £45,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Work from home
Work Location: In person
